Yonke imikhiqizo Isithangami Sokwesekwa

I have struggled all day today to get into my T'bird email account linked to gmail which has been working fine previously.

T Bird keeps asking for my master password. I don't know that information. To clear/reset he password requires that one knows the current password. I am also told to paset'chrome://pippki/content/resetpassword.xul' into the error console but this has no reaction.

How do I definitively eliminate my master password without knowing my current master password?

When I CANCEL the entering of a password in T'bird, Google pops up and send me a nice 6 digit code that also results nothing happening.

Please help, I do not want to waste another day on this. Thanks.

As the title says, I was prompted to download and install the latest Thunderbird, I did, and on restart about 5 of my IMAP folders disappeared! I'm connection to the Apple iCloud, and everything has been working just fine until I did the update this AM. I have not changing any settings in ages.

How do I get them back?

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Hi!

I just bought a new PC and had Thunderbird (TB) re-installed.

In mail threads in the re-installed TB, the dropdown menu under the More button is now gone, and the Save As option is gone with it. The only two buttons active are Archive and Remove. I used the Save As option to save backup copies of emails outside TB.

Are there any alternative methods to save backup copies of emails outside TB?

I tried the Archive button on one email, then went to TB Menu (upper right corner) and chose Archive/Open/Open Saved Message. This took me to File Explorer, where I was asked to enter a file name. How do I proceed with this option?

Many thanks in advance for all help!

Best, Stefan

Since the last update of Thunderbird for Linux (upgraded to 102.2.2), my unified folder is now ignoring one of the mailboxes.

The corresponding mailbox still receives e-mails and I can consult them by clicking the mailbox itself, but its messages do not appear in the unified folder, they are not even counted (see attachment) and the quick filters does not return results from that mailbox either.

This is a company mailbox synced with IMAP/SMTP.

Thunderbird 102.9.0 I am no longer able to keep my address book alphabetized. I have gone thru the View looking for any alphabetize method, but it's not on the list. I go through my address book yearly just to clean up, and it had been in order for years. I hadn't checked it since beginning of 2022. Now it's in random order. I do allow updates to download and run automatically since I've never had any issues with a Mozilla product. I have tried a restoration, however that did not change the address book. Thanks everyone!

I have a Spam folder in Gmail, but that folder does not exist in Thunderbird V102.9. I tried deleting the account and re-creating, all folders show up except Spam.

Any ideas on how to fix this?

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

How can I create mailing lists and use them. I checked on the internet. In mzl.la/1Go7VOo you describe a possibility which does not work, because File does not have option for New > mailing list. When I originally, years back transferred my address book to Thunderbird I had mailing lists, which were 'erased when Thunderbird synced with my Google gmail account. Please help. I really need to create mailing lists for my research work. Thanks

How can I create mailing lists and use them. I checked on the internet. In mzl.la/1Go7VOo you describe a possibility which does not work, because File does not have option for New > mailing list. When I originally, years back transferred my address book to Thunderbird I had mailing lists, which were 'erased when Thunderbird synced with my Google gmail account. Please help. I really need to create mailing lists for my research work. Thanks. I will be glad to donate once I get an answer what to do.

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Hi, I have spent 10 hours looking. I am using the Portable version of Thunderbird. 102.9.0 (32-bit) Have been for years. In the Profile folder, there is a folder named “Mail”. G:\Thunderbird Portable\Data\profile\Mail\ In the mail folder there are a lot of entries like, “pop.gmail-1.com”, “pop.gmx-1.com”, “pop.googlemail-1.com”, ‘pop3.live.com”, “pop-mail.outlook-1.com’. There are a lot of entries that were left behind from long removed accounts.

Is it safe to remove these entries? Should I? I am in the process of removing and restoring my accounts.

Thanks.

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

TB 102.8.0 has stopped showing headings for all read emails that were there before TB 102.8.0 was installed. How do I see the headings again? Doing a search shows that the emails are still there.

I was having trouble with my Thunderbird folders and reinstalled the program. Now I cannot send emails. I receive emails, but I can't seem to find the correct email server address for Time Warner Cable (TWC) I have tried mail.twc.com smtp.twc.com and several others.

When I attempt to send an email, it just sits there trying.

Thunderbird announced that it needed to update. Windows also wanted to update. I shut down Thunderbird and I allowed Windows to update (KB5023696). When I opened Thunderbird (after the restart), it invited me to set up my accounts, which was very strange, as I had two active accounts. In the developer panel, the Error Console showed the following: 1679282037408 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:541:15 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 Trying to load C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:64:11 Successfully loaded OTR library C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:72:13 NS_ERROR_NOT_AVAILABLE

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I don't understand what this might mean, but the inability to load "last_modified.json" seems bad.

Some time ago, Thunderbird changed the whole organization of the email presentation. I am a long-time Thunderbird user who is used to the old screen and organization and I want to find out how I can get the old screen and organization back. I've attached a screenshot so you can see which version of Thunderbird is causing me so much trouble. Why change the traditional top-of-the-screen menu: (File, View,Tools, Help)? It was so logical and so easy. The movable mish-mash that exists now is driving me crazy.

For instance, I used an app under Tools that presorted certain emails and routed them to assigned folders. Not only has the sorting gone wrong, I haven't got the faintest idea where the app is? The emails that were once successfully sorted and rerouted are not working. And they're turning up as read in random folders.

Firefox also changes things that don't need to be changed, but my experience there is that an add-on or extenstion soon turns up that restores the features that users like.

In my preliminary search on my problem, there was not one article. In fact, my search came back with the message that no article appeared to match my query. I guess I must be the only person that is not happy with this interface.

Is there a way I can get the old version back? I'm sorry if I seem grouchy, but I am 83 and not being able to find what I need and what I used to have makes me a tad tetchy.

i refer to help provided by david david with an answer to your question "Recover Private Folders, Contacts".

i have more questions and am trying unsuccessfully to provide more information regarding my problem.

Hi David,

Thanks for your support and information.

As I mentioned previously, my Windows 10 PC locked up with the Blue Screen problem. So my disk drive has a corrupt copy of Windows 10, my data and my programs. My local computer repair shop was able to copy my data off onto a new SSD which had also had Win 10 installed. But now I must get my FairEmsil Private Folders and Contacts off the old disk. This is where I need your help and I will pass your previous advice on to my computer shop as it looks a bit beyond my expertise.

If my folders and contacts are "in the application", is there a way to copy the application off the old disk and search within it?

I always keep my apps up to date with the latest updates, so perhaps I was on the version with the Import/Export feature, but can that be of any use in my situation?

Further on Import/Export, can this feature used for Backup & Restore?

Any further suggestions will be greatly appreciated as I'm in a lot of trouble.

Regards,

Graeme