Yonke imikhiqizo Isithangami Sokwesekwa

FredMcD made it clear that closing FF, navigating to 'Windows: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>' and re-opening FF should reset the 'Cookies And Site Data' tab to 0KB.

• Should the yellow 'Profiles' folder be deleted OR the file folder, with the series of letters and numbers that appear (when the 'Profiles' folder is clicked) be deleted?

The clarification is appreciated.

I'm using Firefox and I just installed it to get away from Chrome's Manifest V3. Whenever I try to open Firefox, even in safe mode, it flashes open then closes. The crash reporter doesn't even open. I need help!

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even load on my computer. Their answer, switch to Chrome - Mozzilla creates too many problems. I am NOT switching, and am wondering if there is a setting I can change for it to work for me? Please help - I do not like Google!! Thank you

In Thunderbird there have been a lot of changes with regard to Address Books. Importing an Address Book now requires more steps. So maybe I'm not doing it right, but none of the "Add to" buttons work with an imported Address Book. They don't work with one address and they don't work with several selected addresses. I did find a workaround, though. I just go directly to the .csv file that I created the imported Address Book from, select all the email addresses that I want, copy them, and then paste them in the Bcc (or whatever other addressing field). Voila! There's no need to import Address Books when they don't work, right?

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Dear Madam or Sir (Lady 1st): Thank you for your help.

I use Thunderbird Portable (V.91.13.0) on a USB key on a laptop under Windows 11. I received an update message "Cannot update automatically. Please down load, and we'll help you step-by-step." But, there's no clear instruction: how to update on a USB.

I downloaded V.102.3.0, turned off my TBP (as instructed), and then installed it. However, the desktop version on V.102.3.0 was mixed up with the TBP on the USB key. In other words, there're both <Thunderbird.exe> and <ThunderbirdPortable.exe> in the same folder. I managed to uninstall only the TB-V.102.3.0, so as to get back to TBP-V91.13.0.

I remembered, then, I could update while running the TBP by clicking on [HELP] > [About Thunderbird], then found a button: [Check for Update] in the popped up window. When I clicked it, the updating was automatically started. Today, however, I cannot find [Check for Update] there (Please see the attached photo). Could you kindly show me where I can find it? Also, could you kindly tell me how to update TB on the Portable App?

Kind Regards.

I always use DuckDuckGo for my search engine, and remove all others. In FF version 105.0.1 the 'remove' button is disabled when Google is selected (see the screenshot). All prior versions of FF have allowed me to remove Google. This version 105.0.1 always shows 'Search with Google or enter address' in the address bar. Prior versions show 'Search with DuckDuckGo or enter address'. I have attached a screenshot of the two latest versions. I am running Debian 11.5, 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (2022-09-02) x86_64 GNU/Linux.

Bought a new laptop and loaded Thunderbird correctly with all current server settings. Using Verizon mail, which is handled by AOL servers. Outgoing mail will not recognize my password, requiring me to go to AOL and generate a one time security password, which works only for that thunderbird session.. if I restart the computer, i have to go through all of it again, and it also affects my thunderbird outgoing mail on my other laptop and my desktop. AOL techs took control of the computer for several hours, said the problem was a Thunderbird sync problem, then Best Buy techs took control for almost six hours, and said the same thing.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

I am running Windows 10, Thunderbird 102.3.1 (64-bit). The menu is displayed! I am trying to change an email from spam. In doing the research on how to do this I found that I need to go to Tools>preferences. Preferences does not show in the tools menu. How do I correct this?

Sorry if this has been answered before but cannot find any info: On my AOL IMAP acct in Thunderbird there are multiple draft folders, DRAFT & DRAFTS. All drafts go to the DRAFTS folder. Not a biggie but would like to remove the unused DRAFT folder.

Also, same thing for the archive folder, ARCHIVE & ARCHIVES

Thanks in advance for any help

Thunderbird has just upgraded. I've eventually got my emails back but now find I have this problem. This question has already been asked but is in archive now and the answer to it was to go to Account Settings and then Composition and Addressing and click on 'Automatically quote original message when replying' but that is already clicked, so I'm stumped. Any ideas anyone?

Rich

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

The new version of Thunderbird 102.3 is very obtuse in addressing multiple persons on an email. I must bring up the address book I wish to choose addresses, select all, and do a write to create a new email with the chosen addresses. Then I must right-click the TO: box to get a drop-down menu and select all To: addresses, once they are highlighted I then have to right-click to Copy them to clipboard in order to paste them to the Bcc: line in the original forwarded email. This is very annoying compared to the ease it was in the prior release of Thunderbird. Are they working on correcting this? Please advise, thank you. Howard Coutant

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap top i5 Pavilion 4.00 ram. ie: inbox tab will show a number of email - a dozen or so - followed by grey empty areas. The tab indicates 100+ total in inbox. Selecting one box opens the email but locks up any activity on that email & must be shut down to exit. The identical situation happens when I access my email on her machine. She is using Firefox 105.0.1 HOWEVER, on my machine, HP desktop AMD A8 8.00 Ram, both email addresses do not lock up, multiple boxes can be checked and work as expected. My desk top uses Firefox 104.4 This began happening within the past couple of weeks and I can not debug the situation. Any pointers ??