Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Can't bring up Firefox homepage (installed icon unresponsive.

The installed Firefox icon does not take me to the Firefox homepage. The default language is unreadable(to me). Without the ability to access Firefox homepage, I cannot … (funda kabanzi)

The installed Firefox icon does not take me to the Firefox homepage. The default language is unreadable(to me). Without the ability to access Firefox homepage, I cannot access Settings, which leaves me dead in the water. Ideally, I'd like to start from scratch. I don't want to give up on Firefox, but right now, I can't even refresh, let alone cancel outright. Please help. -Patrick Branin

Asked by patrickbranin 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

can't login to my bank

I don't know what's going on but I can't login to my bank I have to use chrome. Truist.com And I've used nothing but Firefox for 10yr.. Latest FF for Android on LG phone,… (funda kabanzi)

I don't know what's going on but I can't login to my bank I have to use chrome. Truist.com And I've used nothing but Firefox for 10yr.. Latest FF for Android on LG phone, desktop is down.. Help..

Asked by thawolff 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

Difficulty Installing Custom Add-On from File on Firefox Nightly Mobile

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file. I have followed the steps to enable the… (funda kabanzi)

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

Asked by almwork92 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

data missing

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [ed… (funda kabanzi)

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

Asked by ehsan.ehsan.2012 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (funda kabanzi)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

viewing the cache on Android

I would like to view the individual files in my cash to find an image that appeared in my web browser. The site was feeding me the image via JavaScript so I don't actuall… (funda kabanzi)

I would like to view the individual files in my cash to find an image that appeared in my web browser. The site was feeding me the image via JavaScript so I don't actually have a link to go to in order to see it again.

104.2.0 (Build #2015902899), 0f9ad767a+ AC: 104.0.10, 7b0499725d GV: 104.0.2-20220902153754 AS: 93.7.2

Android 11

Asked by beaudins 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox facebook does not showing me no longer access option.

Hi Mozilla Firefox team, I am an active old user of your browser. Now for a few months I am facing an issue related with firefox facebook browsing. The option (No longer … (funda kabanzi)

Hi Mozilla Firefox team, I am an active old user of your browser. Now for a few months I am facing an issue related with firefox facebook browsing. The option (No longer acess to your account) is not showing. Please get me back the option beacause I want this option to get back on my personal facebook account. Without this option I will not get back on my facebook account. Please get back this option. I am giving you the screenshot of my problem.

Asked by hmmd5694 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (funda kabanzi)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 4 izinyanga ezidlule

Last reply by Chris 4 izinyanga ezidlule