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crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (funda kabanzi)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 2 iminyaka edlule

Answered by ginnynewton 2 iminyaka edlule

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Android app unusable

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I ope… (funda kabanzi)

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Asked by Killian 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (funda kabanzi)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Firefox on Android doesn't plug in my login info (username/email address + password) into the blanks for some websites

Firefox Android does not enter my login credentials into the blanks for some websites. The sites I’m having problems with are linuxmint forums (forums.linuxmint.com) and … (funda kabanzi)

Firefox Android does not enter my login credentials into the blanks for some websites. The sites I’m having problems with are linuxmint forums (forums.linuxmint.com) and reddit and google.

I do not have this problem on Firefox for Linux. I do not have this problem on other websites with saved passwords on Firefox for Android.

What do these problem sites have in common, and what distinguishes them from the problem-free sites? The only thing I can think of is that for LinuxMint Forums, reddit, and Google, I have many saved passwords/credentials. I have 36 sets of credentials for reddit and 18 for Linux Mint forums and about 60 for Google.

Can someone please help me?

I have this problem for both Firefox Android regular (presently 114.2.0) and Firefox Android Beta (115.0b9). I've had this problem for a long time (probably over a year).

Asked by Mozilla cheese 1 unyaka odlule

Answered by Mozilla cheese 1 unyaka odlule

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Android FF turned black

I hit something in error and now my search results are dark. Only the google screen as attached. if I go to the links on the search page they will be light. I read someon… (funda kabanzi)

I hit something in error and now my search results are dark. Only the google screen as attached. if I go to the links on the search page they will be light. I read someone say that by touching the top of the screen can do that?. I may have done I was half asleep.

There is no about:config

The theme is light in settings/ customise. Latest FF in android 12 on an Honor x6

Also it is only FF, Brave shows search results as light.

I hate that dark look and want the ligh one back

Asked by GardenSurfer 1 unyaka odlule

Answered by GardenSurfer 1 unyaka odlule

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Wrong Search Location Result

I'm not even in California, much less Sacramento. Google account addresses Not in California! Locations for search results always shows Sacramento. FireFox search cashe… (funda kabanzi)

I'm not even in California, much less Sacramento.

Google account addresses Not in California! Locations for search results always shows Sacramento.

FireFox search cashed cleared. FireFox app closed. Phone reloaded.

Not yet Firefox reinstalled. Last time done ALL SHORT CUTS & BOOKMARKS LOST! ANOTHER MAJOR HINDERANCE.

And NO, THERE IS NO GOOD FIX FOUND SEARCHING FIREFOX SUPPORT. NOTHING FROM GOOGLE EITHER. ALL THE SIMPLE LOGICAL "SET MY ADDRESSES". NEED REAL FIX

Asked by rmynatt 1 unyaka odlule

Answered by rmynatt 1 unyaka odlule

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android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (funda kabanzi)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox no longer works properly on my android phone

Since the latest update 114.2 I cannot get Firefox to work properly on my Samsung phone. I have Version 8 of android operating system on the phone. When I attempt to sear… (funda kabanzi)

Since the latest update 114.2 I cannot get Firefox to work properly on my Samsung phone. I have Version 8 of android operating system on the phone. When I attempt to search I just get a blank screen. In the web address box it just has an icon with a line through it and the web address. Refuses to display website. Doesn’t let me change from private browsing to regular browsing. Nothing I do seems to have any effect. Yes, I know I have an older phone but it was fine until this update.

I saw a similar problem and the user said thus 114.2 fixed the problem. Well, it broke mine. Please advise how to correct this problem. Thanks.

I am not on my phone. So the operating system info gathered is not from the system I use on my phone.

Asked by marykayc928 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Installation fails for Yomichan add-on on Nightly for Android

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried: 1. Add Yomichan to a custom add-on collectio… (funda kabanzi)

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried:

  1. 1. Add Yomichan to a custom add-on collection.
  2. 2. Go to the add-on manager and tap on install.
  3. 3. A little toast that says "Failed to install Yomichan" comes up instantly (see screenshot attached). Nothing is even downloaded.

Notes and information:

  • a. The development of Yomichan has ceased and the version on AMO is behind by 3 years (June 4, 2020).
  • b. The latest version of Yomichan (October 23, 2022) is only available as an XPI file on the add-on developer's GitHub page. Unfortunately, it is not possible to install add-ons from XPI files on Nightly for Android, so I have no idea if this version would work on Nightly for Android.
  • c. Another user (Occupied Octopus) uploaded a rebranded version of Yomichan's latest release in 'note b' called "KiYomi" to AMO. Unfortunately, installation fails on Nightly for Android too, with the same results as in the screenshot after attempting to install it.
  • d. Installation of other add-ons (e.g. uBlock Origin, SingleFile) succeeds.

Asked by Firefoxuser4327 1 unyaka odlule

Answered by Firefoxuser4327 1 unyaka odlule

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Only blank pages on firefox for android since yesterday.

Hello. My Firefox for Android shows only blank pages on my Samsung A53 5G. Last month I had the same issue but an update was available immediately and it fixed the issue.… (funda kabanzi)

Hello. My Firefox for Android shows only blank pages on my Samsung A53 5G. Last month I had the same issue but an update was available immediately and it fixed the issue. Does anyone have the same issue? Thank you.

Asked by johnny 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Start at the Top Level

More a Concern or Desire than a question. Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Wind… (funda kabanzi)

More a Concern or Desire than a question.

Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Windows PCs and Android Cell Phone. Then their OS, versions, etc. All have many differences so establishing these differences in the beginning of questios and explainations are critical to the assumptions going forward in support.

The moz://a Support (most support forums) overlook this vital step before delving down into the myriad of complex and different option settings and discussions. I'm no professional but am confident that instruction details are likely very specific to the different device/OS, versions, Platforms, etc. That said I am very frustrated to the lack of a definite starting point for research as most if not all that information is useless to ones specific needs.

Hope you can take this to Hart and consider adjusting the Top Level Titles and/or providing Option Filters to better guide users to their specific needs.

A little different but related, in the old DOS days the c:\\ path format was a very useful practice to provide an orientation of where you are logically. It even accommodates a backward or higher level logic projection up into the internet or devices. I'm only amateur in the full understanding but am fairly certain of its existence. These no nonsense logical establishments go a long way in understanding & conveying complex theory. STANDARDS.

Thank you. Rod

Asked by rmynatt 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Disable the history grouping.

Hello, Am I missing something, or is it unfortunately still (v114.2.0) not possible to deactivate the grouping of the history? Found an older thread here: https://suppor… (funda kabanzi)

Hello,

Am I missing something, or is it unfortunately still (v114.2.0) not possible to deactivate the grouping of the history? Found an older thread here: https://support.mozilla.org/en-US/questions/1367126

Please consider to support this feature request: https://connect.mozilla.org/t5/ideas/disable-history-search-groups-show-android-history/idi-p/20504

Thank you, greetings Martin

Asked by m.fessler1 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Android Phone Display Formatting

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then si… (funda kabanzi)

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then side back and forth scrolling is required to navigate and absorb the page. Not the optimum result. Very annoying.

I have font adjustments but those result in a similar and distroted page.

One web site option when available was a toggle for windows/cell phone that worked pretty good but it's not always provided. That implies the web site design is the formatting adjustment function.

Is the resultant cell phone display formatting a function of the visited web site, browser, phone device, etc or some combination of those entities settings?

The attachment is for the sumo web site page having this issue. https://client01.chat.mibbit.com/?server=irc.mozilla.org&channel=#sumo ok

https://www.treasurydirect.gov/RS/UN-Display.do

P.S. To prevent loss of these entries, Compose this message offline and do attachments first.

Asked by rmynatt 1 unyaka odlule

Answered by rmynatt 1 unyaka odlule

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[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (funda kabanzi)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 1 unyaka odlule

Answered by popo 1 unyaka odlule