Why can't I get Firefox to update on my Mac? I keep getting sent to the same useless page in this support section - I need help that works!
I have followed the instructions in the support section very carefully and still cannot get Firefox to update. I did see the note that the person who is the admin or the…
I have followed the instructions in the support section very carefully and still cannot get Firefox to update. I did see the note that the person who is the admin or the person who installed Firefox is the only person who can update it. That would be me and me alone, and I've exhaustively checked my Mac's settings and preferences and everything else I can think of. I'm new to Mac so I may well have missed something important during set-up...........but I can't figure out or find what that may be. Whenever I follow the link on the support page that says I can update, all it does is download the updated version of Firefox, not an update. I don't want to start all over and lose all of my bookmarks and developer tools just because something isn't working. I realize it is probably something rather simple, but I just seem to be missing it and I've passed the frustration point now. :) Thanks for any assistance in getting this straightened out!
Upgraded to OS X Sierra. Started Firefox and it crashed about 30 seconds after starting. Tried to restart it. Same thing. Problem continues every time I try to start it. …
Upgraded to OS X Sierra. Started Firefox and it crashed about 30 seconds after starting. Tried to restart it. Same thing. Problem continues every time I try to start it. Tried starting it in Safe Mode. Same thing. Tried refreshing it. Same thing. Uninstalled and did a clean install. Same issue. Followed every procedure I could find and nothing seems to work. Kind of wondering what's going on and how I can fix it so I can ditch Safari (useless POS browser)
Not very technical btw.
With FF not running, I'll be using my computer and FF will open to an empty page... and maybe 30 seconds later it will close. This happens at random times. I've looked …
With FF not running, I'll be using my computer and FF will open to an empty page... and maybe 30 seconds later it will close. This happens at random times. I've looked through Sync & Auto Update settings and do not see any controls established by FF that would allow it to run autonomously. Any ideas?
Report ID: bp-1de3d894-9edf-47e9-a2ef-859912160928 Firefox crashes non-stop on launch, even Nightly seems to be failing. I can't pinpoint what the problem is. Even safe m…
Report ID: bp-1de3d894-9edf-47e9-a2ef-859912160928
Firefox crashes non-stop on launch, even Nightly seems to be failing. I can't pinpoint what the problem is.
Even safe mode crashes, please help.
I went to preferences >general> Tabs, and marked Open new windows in a new tab instead. I actually did it a few times, also closed and reopened Firefox. Still, a n…
I went to preferences >general> Tabs, and marked Open new windows in a new tab instead. I actually did it a few times, also closed and reopened Firefox. Still, a new tab opens, but the link opens not in the tab but in a new window. Very annoying! Any ideas would be appreciated.
Absturz-ID: bp-0ea5b693-1bf8-402d-98c1-8553b2160721 Process: firefox  Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifie…
Process: firefox  Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 50.0.2 (5016.11.29) Code Type: X86-64 (Native) Parent Process: ???  Responsible: firefox  User ID: 501
Date/Time: 2016-12-14 02:53:01.483 +0100 OS Version: Mac OS X 10.11.6 (15G1108) Report Version: 11 Anonymous UUID: 19FAD957-DB86-D5F7-DE0E-A7698CCF5DAC
Time Awake Since Boot: 1800 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0: -->
__TEXT 00000001081d7000-00000001081da000 [ 12K] r-x/rwx SM=COW /Applications/Firefox.app/Contents/MacOS/firefox
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 org.mozilla.firefox 0x00000001081d9300 0x1081d7000 + 8960
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff57a27c10 rcx: 0x0000010000000203 rdx: 0x0000020000000200 rdi: 0x00007fff764302a8 rsi: 0x0000000000012068 rbp: 0x0000000000000000 rsp: 0x00007fff57a27bf0 r8: 0x0000000000000040 r9: 0x00007fff764302a0 r10: 0xffffffffffffffff r11: 0x0000000000000201 r12: 0x00007fff57a28410 r13: 0x00007fff57a28439 r14: 0x0000000000000029 r15: 0x00007fff76431050 rip: 0x00000001081d9300 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 14 Error Code: 0x00000004 Trap Number: 14
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I downloaded the newest version of Firefox and it simply crashes before it opens. This is the Crash ID: Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024 I don't know w…
I downloaded the newest version of Firefox and it simply crashes before it opens.
This is the Crash ID:
Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024
I don't know what to do.
Netflix is not working. When I try to play a video I get this message, "Firefox is installing components needed to play the audio or video on this page, Please try again…
Netflix is not working. When I try to play a video I get this message, "Firefox is installing components needed to play the audio or video on this page, Please try again later".
I don't know hoe to fix this. Does anyone else know how to resolve this? Thanks.
When computer was turned on after forcing Firefox to quit, Firefox was trying to install a 'helper something (maybe ap). What is this?
At one point last night, Firefox was not responding, so I forced it to quit. That took a while, and I had no idea why, so I shut down the computer. When I started Firef…
At one point last night, Firefox was not responding, so I forced it to quit. That took a while, and I had no idea why, so I shut down the computer. When I started Firefox up again, there was a dialog box that said Firefox was trying to install a 'helper add-on (or something--I don't remember) and it opened my administrator log-in box. I cancelled it. In case this comes up again, what is this helper and can I install it without fear of installing something bad? Thanks.
i have the same OS and all else is same, but recently firefox keeps going back to the previous page randomly , and i have to click that forward arrow to get it back. a re…
i have the same OS and all else is same, but recently firefox keeps going back to the previous page randomly , and i have to click that forward arrow to get it back. a real pain as it reloads and i have to start over from what i was reading/copy-pasting etc. Perhaps it's a bug with a recent firefox update?
I need to install firefox version 41.0 in order to be able to use my outlook through my employer's portal. I can't figure out how / where to download this from your site…
I need to install firefox version 41.0 in order to be able to use my outlook through my employer's portal. I can't figure out how / where to download this from your site. Please help!!! I can't access email without it.