Kukhonjiswa imibuzo ethegiwe:

Large profiles - export/move problems

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine … (funda kabanzi)

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine is approx 10.5Gb. I followed what seems to be the suggested protocol

- install on new machine, don't create any account, close thunderbird - erase the profile folder and the profile.ini in the new install (I guess this is optional really) - close thunderbird on old machine - copy the protocol and .ini files from old machine to the new one. (there is only 1 file: 1rrz6vdm.default which

     seems odd maybe?) 

- crank up the new thunderbird

Well, I get something, but basically it is a pale ghost of what is there in my old machine. Have tried dozens of variants on this process with no love.

Help? Thanks

Kusonjululiwe Okugcinwe kunqolobane 4 673

Cannot find a Firefox download that installs without admin rights

I think started some time this year, I can't find a Firefox download that installs without admin rights from official website. The .exe and .msi options all require admin… (funda kabanzi)

I think started some time this year, I can't find a Firefox download that installs without admin rights from official website. The .exe and .msi options all require admin privileges.

1. Is there still a no-admin-rights version available? 2. If not, why was it removed? 3. Any plans to bring it back?

Kusonjululiwe Okugcinwe kunqolobane 4 881

Thunderbird not using the Thunderbird dock icon

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunde… (funda kabanzi)

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

Kusonjululiwe Okugcinwe kunqolobane 4 398

Can not use new Firefox version set up May 23

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox … (funda kabanzi)

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox back

Kusonjululiwe Okugcinwe kunqolobane 4 145

I don't even know what the subject is. Thunderbird just disappeared of the PC..

I downloaded Thunderbird, set it up with 3 email accounts played around with it all afternoon, closed it then when I try and open it back up it's like it's not there at a… (funda kabanzi)

I downloaded Thunderbird, set it up with 3 email accounts played around with it all afternoon, closed it then when I try and open it back up it's like it's not there at all. It takes me back the the 'thanks for downloading page and opens the bit for me to set up a new email. There are no folders there at all. All I can do is start afresh and enter the email addresses again. This can't be right???....

Kusonjululiwe Okugcinwe kunqolobane 4 54

Local Addon setup

Hi, I just finished writing a few lines of javascript to automate bookmark management. I tested my Addon using about:debugging > Temporary Extensions, and now I'd like… (funda kabanzi)

Hi, I just finished writing a few lines of javascript to automate bookmark management. I tested my Addon using about:debugging > Temporary Extensions, and now I'd like to keep the extension loaded across firefox sessions.

What is the best process for doing this? I attempted to create a .xpi file but when installing via "about:addons > Install addon from file" I get the message "This addon could not be installed because it could not be verified".

What is Firefox's self-signing process for this? I don't want to have to install dev versions of the browser just to automate one task.

Kusonjululiwe Okugcinwe kunqolobane 4 1300

Manually move old email and addressbook from unbootable disk to new install

Hi, Updating Ubuntu 24.03 to 23.10 something went wrong and the disk is no longer bootable. All the files appear to be there, but since its not bootable I can't export th… (funda kabanzi)

Hi, Updating Ubuntu 24.03 to 23.10 something went wrong and the disk is no longer bootable. All the files appear to be there, but since its not bootable I can't export the data in the normal fashion.

I installed Ubuntu 24.04.3 LTS on a new disk, and mounted the unbootable disk on /oldDisk. My home directory and everything else appears to be intact.

What do I need to move from /oldDisk to the new install to get my address book and emails back?

until I get this fixed you can email me: <redacted>@evvette.net as my account address won't work... thanx in advance, Steve

Kusonjululiwe Okugcinwe kunqolobane 4 172

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (funda kabanzi)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Ikhiyiwe Okugcinwe kunqolobane 3 441

Local Folders seem to be invisible

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer. It was largely successful. Many of my layout and general appearance set… (funda kabanzi)

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer.

It was largely successful. Many of my layout and general appearance settings were not imported to the new computer, but I just re-set those manually.

My last remaining problem is that it appeared that none of my local folders and messages were exported.

However, when I use file explorer to go to drive C on my new computer,

\Users\myname\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxx.default-esr\Mail\Local Folders\Storage.sbd All of the folders, subfolders and messages are right there.

They're just not showing up in the directory tree pane or account pane (sorry, not sure what you really call it) in my main Thunderbird interface. All I see are "Trash" and "Outbox."

Anyone have any ideas as to how I make my local folders and messages re-appear?

Thanks,

Dave

Kusonjululiwe Okugcinwe kunqolobane 3 198

Downgrading from 142esr to 128esr

We use the esr channel on all work computers to ensure they are as stable as possible. However, one PC updated to 142esr and one of the plugins we use no longer works. I … (funda kabanzi)

We use the esr channel on all work computers to ensure they are as stable as possible. However, one PC updated to 142esr and one of the plugins we use no longer works. I can't see an easy way to get back to 128.14 and can't find the download file for it on Thunderbird or Mozilla websites. It doesn't make sense that I wouldn't be able to go back considering both updates were released on August 19th, but I'm not seeing how to get back.

Any suggestions?

Kusonjululiwe Okugcinwe kunqolobane 3 99

How much longer will the 15 minute updates that started well over an hour go on? I need my extensions back

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well … (funda kabanzi)

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well over an hour (I know, because my extensions are still disabled and have not yet reset themselves---Mozilla crapping them out, Mozilla returns them to my setup---to the way I had them configured. Specifically, the ones I'm missing the most right now are Tab Sidebar, Tiled Tab Groups, and whichever one(s) make bookmarks/new tabs open in a NEW tab, not clobbering a tab that is currently in use. I did that to open Duck Duck Go a minute ago, and had to re-write this whole support question because, for some reason, Duck Duck Go opened up in this ACTIVELY IN USE tab instead of a new tab. And not only that, it wiped the contents of this support chat window. Sorry, but that is totally UNSAT.

Thanks, jim74, [edited] @jdgblogs.com (which needs to change to [edited] @jstrack,net---how do I do that?), Firefox ESR 91.5.1esr on Slackware v. 15.

Kusonjululiwe Okugcinwe kunqolobane 3 207

Copying message file in Local Folders

If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctl… (funda kabanzi)

If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctly?

I see my e-mails in Local Folders are stored in this file, /home/norio/.thunderbird/<random>.default-release/Mail/Local\ Folders/<subfolder_name>.sbd/Inbox If I copy this file to the same path (except rewriting <random> string) on another computer by OS's commands (like cp and rsync), will the messages show up in Thunderbird on the destination computer?

I see many back-up and recovery articles that instructs the users to copy the entire profile directory and copy it to the new computer. I wonder if I can copy only a message file, so that I don't have to overwrite the entire settings and messages on the destination computer.

Kusonjululiwe Okugcinwe kunqolobane 3 379

Cannot read mail imported from previous installation of Thunderbird

Hello, About a decade ago, I zipped my local Thunderbird email folders to archive for future use. Recently I installed Thunderbird again so I could access those emails an… (funda kabanzi)

Hello,

About a decade ago, I zipped my local Thunderbird email folders to archive for future use. Recently I installed Thunderbird again so I could access those emails and attachments. Doubtless I missed a step or instruction.

I copied the folders to the location recommended by one of the pages on this site (as I understood it at any rate). Namely: appdata/roaming/Thunderbird/profiles/8i4zk81v.default-release/Mail/Local Folders.

The folders and emails all show up in the folder and message list panes, but no text or attachments show up in the message pane when a message is selected. Not even the email header appears if I double-click to open an email. I can still read the message text using notepad one of two ways, either: 1) the entire sub-folder (e.g., "Personal") by selecting the file with no extension (i.e., "Personal" rather than "Personal.msf") from the list in Local Folders, or; 2) an individual message in a corresponding folder called "Personal.mozmsgs". Of course, I have no idea which message I read until I open it.

Just in case it helps to know, the IMAP connection with one of my gmail addresses works just fine.

Thanks in advance, Russell

Kusonjululiwe Okugcinwe kunqolobane 3 54

cannot open Thunderbird Profile manager for 128.2.0esr in macOS 14.6.1

New to Thunderbird and to macOS. I need to create 3 separate profiles. I have successfully created one account, but I need two more, and I must not mingle the email accou… (funda kabanzi)

New to Thunderbird and to macOS. I need to create 3 separate profiles. I have successfully created one account, but I need two more, and I must not mingle the email accounts in a single profile. I have followed instructions to open ProfileManager but Terminal reports that the path does not exist. It doesn't seem to matter whether I quit Thunderbird, because the Terminal Response is the same (I have tried the command both ways, and restarted the computer after installation). The Thunderbird Help files point to Thunderbird 115 with macOS, but my installation download created version 128.2.0esr. Troubleshooting Information in Thunderbird Help shows the Application Binary as "/Applications/Thunderbird.app/Contents/MacOS/thunderbird" and that is what's indicated in the instructions to open the ProfileManager except it cannot find the -bin -P.

As additional background on my plight: I have only set up one user on the computer, and I am logged in as that user so Terminal opens in my user directory. I was pretty comfortable in a Windows (up to 8.1) environment, and am struggling with my move to the Mac, so it may be that I don't have permissions or some other setting set correctly to do this, but I don't know what to look for.

Any help would be much appreciated! Thanks!

Kusonjululiwe Okugcinwe kunqolobane 3 289

Thunderbird 128: drag & drop doesn't work in calendar "Mutiweek" and "Month" views

Hi all, as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day a… (funda kabanzi)

Hi all,

as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day and Week views: am I missing anything?

Many thanks

Kusonjululiwe Okugcinwe kunqolobane 3 234

Firefox updated from ESR to retail even though group policy settings disable update

I look after about 20 PCs. All Windows 10. All were running Firefox ESR ranging from 115 - 128. As I get time I update each to the latest 128.x. Using group policies I've… (funda kabanzi)

I look after about 20 PCs. All Windows 10. All were running Firefox ESR ranging from 115 - 128. As I get time I update each to the latest 128.x. Using group policies I've disabled all update settings.

However, on two of the PCs, they have updated to v139.0.1. Both of the users swear they did not manually do any update. I can't figure out how they got downgraded to the retail channel.

So my question is, since 128 < 139 how can I get them back on to the ESR channel, without loosing history, bookmarks, passwords and saved logins? I gather FF's installer will detect 128 as an older version and throw an error?

ESR -> Retail to me is a downgrade. So is it possible then to upgrade back to 128.11.x?

Each PC is refreshed annually and the only backup of the profile folder I have is from the last refresh, which in most cases in 8-9 months old.

Is there any way to find out why the downgrade happened when group policy forbids it, and the user did not manually download and install the latest version?

When these downgrades happen they break things. For example, when one PC was downgraded to retail his outlook.com email no longer works. If he uses his laptop which is on 128.11.0 it works fine.

Kusonjululiwe Okugcinwe kunqolobane 3 443

Not able to change desktop background photo since today's Firefox update

Hello: When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among som… (funda kabanzi)

Hello:

When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among some photos and art for a desktop background. It even let me upload a photo of mine. I chose one of yours, now I can't change to any other photo I have on my computer. Please help.

Thank you,

Cynthia M.

Kusonjululiwe Okugcinwe kunqolobane 3 415

Use of last profile with downgraded Thunderbird (131.0->128.3)

How can I implement my previous profile in 128.3.0 after inadvertent (release channel) automatic update to 131.0 followed by downgrade (uninstall/download/reinstall from … (funda kabanzi)

How can I implement my previous profile in 128.3.0 after inadvertent (release channel) automatic update to 131.0 followed by downgrade (uninstall/download/reinstall from thunderbird.net) to latest supported esr release, as recommended.

My last profile worked fine after auto update to 131.0 with emails, local folders, calendar, rules, contacts, etc. all available. Now, when attempting to launch or use that previous profile in reinstalled 128.3 popup advises: "You have launched an older version of Thunderbird." "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version or create a new profile."

Only options then available are "Exit" or "Create New Profile." TB 128.3 will recognize only a newly created generic profile, but not allow previous profile to be launched or set as default from Profile Manager.

Essentially, the options are: 1) Use your previous profile, but only with the Beta 131 release 2) Use the latest supported (128.3) release but only with a newly created profile, not yours.

I've seen this problem posted in several forms by people unknowingly on the "release" update channel who got the 131 release and can't implement their profile after downgrading to the esr release. The recommendations I've found to address this problem seem to lead one to a circular return to the problem.

John C

Kusonjululiwe Okugcinwe kunqolobane 3 207