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64 bit version uncompatible with my 32 bits PC

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit. May i be refund … (funda kabanzi)

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit.

May i be refund or can you send me the 32 bit version ?

Cordially.

Jean-Paul Rosselli [edited email from public support forum]

Asked by Jean-Paul Rosselli 5 izinyanga ezidlule

Answered by Ed 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Foxfire: Window 11 update?

It appears my Firefox system is operating under Windows 10, which creates an issue with my email because, currently I'm running the Windows 11 operating system!!!? Pleas… (funda kabanzi)

It appears my Firefox system is operating under Windows 10, which creates an issue with my email because, currently I'm running the Windows 11 operating system!!!?

 Please Note: 

(You successfully validated your device and signed in.

Here are the details:

Device: Windows 10 - Firefox

When: Jan 21, 2025 at 03:49 PM ET.)

  Is there a solution to this Problem?

Thanks, Ollie Moore

Asked by OLMooreJr4@Mail.Com 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Install failed

I am installing Firefox (Latest from website) on a windows11 laptop. I had firefox many years ago and uninstalled it. I am reinstalling and I get a pop up that states: "F… (funda kabanzi)

I am installing Firefox (Latest from website) on a windows11 laptop. I had firefox many years ago and uninstalled it. I am reinstalling and I get a pop up that states: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window:"

I have uninstalled and went through my laptop to remove all references from firefox. Task manager shows no sign of mozilla or firefox running processes.

A check of the crash log is empty.

Asked by wehlers 6 izinyanga ezidlule

Answered by Denys 6 izinyanga ezidlule

Why is Firefox being removed from my computer overnight? How can i prevent this?

For the last few days, Firefox is being removed from my computer overnight and i have to re-intall the browser the next morning. Sometimes it's still there the next day,… (funda kabanzi)

For the last few days, Firefox is being removed from my computer overnight and i have to re-intall the browser the next morning. Sometimes it's still there the next day, and sometimes it's gone again the next day. What i causing this and how can i prevent it from being removed? Jenny

Asked by jennymllr777 1 inyanga edlule

Last reply by jennymllr777 1 inyanga edlule

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Debian 13

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-fi… (funda kabanzi)

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-firefox-linux#w_installare-firefox-tramite-il-pacchetto-deb-per-le-distribuzioni-basate-su-debian-consigliato and the commands were


sudo install -d -m 0755 /etc/apt/keyrings

wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | sudo tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

echo ' Package: * Pin: origin packages.mozilla.org Pin-Priority: 1000 ' | sudo tee /etc/apt/preferences.d/mozilla

sudo apt-get update && sudo apt-get install firefox firefox-l10n-it

but I get this result OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signature by 35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3 was created after the --not-after date.Il repository "https://packages.mozilla.org/apt mozilla InRelease" non è firmato.

What mistake could I have made? Apart from the fact that now we use sudo apt update && sudo apt install Thank you in advance for your response.

Asked by ugorosa1 7 izinyanga ezidlule

Answered by ugorosa1 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Install refused on win 11, thinks it's win 7

Win11 Pro 23H2 up-to-date, just d'ld "Firefox Installer.exe" and tried to run. Box pops up: "Sorry, Firefox can't be installed. This version of Firefox requires Microsof… (funda kabanzi)

Win11 Pro 23H2 up-to-date, just d'ld "Firefox Installer.exe" and tried to run. Box pops up: "Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows IO or newer. Please click the 0K button for additional information." Exactly what does the Firefox installer query to determine the OS version?

Asked by fos320 10 izinyanga ezidlule

Last reply by fos320 10 izinyanga ezidlule

ios 10

Hihi, on the website it says that firefox can be installed on ios devices with at LEAST ios 8, and my iPhone 5 has ios 10 buut the app store is being stingy and wont let … (funda kabanzi)

Hihi, on the website it says that firefox can be installed on ios devices with at LEAST ios 8, and my iPhone 5 has ios 10 buut the app store is being stingy and wont let me download it unless i have ios 15 or later. is there any way to somehow put an older version of firefox on my phone??

(my source of info http://mzl.la/14wAMgM)

Asked by Mimi 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

  • Kusonjululiwe
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Why can't I install Firefox on a Windows tablet?

Hello, everyone, I don't seem able to install Firefox on a Windows tablet (at least I think it's a tablet, it's an Asus Transformer Book, with a tablet screen and a detac… (funda kabanzi)

Hello, everyone,

I don't seem able to install Firefox on a Windows tablet (at least I think it's a tablet, it's an Asus Transformer Book, with a tablet screen and a detachable keyboard, anyway). Does anyone have any ideas why, please?

I should warn anyone before they read on that I am in no way techie, so helping me may be frustrating at times as I need advice/instructions etc spelled out really simply, as anything too technical is beyond me, I'm afraid.

So, anyone brave and/or patient enough to read on... I've bought the tablet secondhand, 'wiped' etc. It's an Asus T100HAN Processor: Intel(R) Atom(TM) x5-Z8500 CPU@ 1.44GHz 1.44GHz Installed memory: 2.00GB System type: 64-bit Operating System, 64-based processor Pen and touch: Full Windows Touch Support with 10 Touch Points

It's currently running Windows 10 Home, but I'm hoping to install Linux Mint on it, although it's only since I bought it that it's occurred to me that putting Linux on it might not be as straightforward as I thought, (ie I'm typing this on a laptop that came with Windows but on which I installed Linux Mint. "If Linux runs on this, it must run on anything that can handle Windows," I thought to myself before buying the tablet. But now I've realised that, eg, this laptop doesn't have a touchscreen, not does the screen have to rotate, which is the main reason for buying the tablet.)

That's sort of a digression, but might not be, as it explains why my priority right now is installing Firefox on the machine - so that even if it turns out I can't install Linux on it, at least I'll have Firefox rather than Edge or whatever.

So, in the Edge that came already on the machine, I accessed the official Mozilla page (despite getting several scary warnings from Edge about there being a problem with "this website's" security certificate, oh, and something about "Windows SmartScreen can't be reached at the moment") and downloaded Firefox. I went for the desktop version because that seemed more relevant than the Android or iOS versions. Then I've told it to "Run". The installer thing has come up and the little colour wave thing has happened with the icon in the taskbar (or whatever it's called). And then, after several minutes, I've got a message from Firefox Installer: "Hmm. For some reason, we could not install Firefox. Choose OK to start again." So I've clicked on OK, and the same thing has happened. Several times. And I've downloaded Firefox umpteen times as well, just in case there'd been an issue with that first download, only the same thing has happened, over and over again.

From the "about" thing, it looks like the 30GB or so of storage on the tablet, but about 10GB(!!!) is taken up by "system files to help Windows run properly. Your PC won't work without them."

Can anyone explain, please, what's going on, and what (if anything) I can do to get the wretched thing to allow me to install Firefox? I could just about cope if I can't get Linux, but no Firefox??? No, no no!

Thanks, Alice.

Asked by FirefoxFan 11 izinyanga ezidlule

Answered by James 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox.exe shortcut no longer working for some reason

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this s… (funda kabanzi)

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

Asked by tonyrea15 1 unyaka odlule

Last reply by ventolinmx 1 unyaka odlule

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download

I'm running fedora open access software 64 bit. when I hit download firefox the computer runs it and it seems like it does it but I can't find it in downloads and it basi… (funda kabanzi)

I'm running fedora open access software 64 bit. when I hit download firefox the computer runs it and it seems like it does it but I can't find it in downloads and it basically doesn't complete. What to do?

Asked by atomsondc 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Firefox is not working on my pc

Hello, I use Windows 10, I downloaded Firefox using Microsoft Edge. Once it is installed, it creates an Icon then when you double click it, it does not open, even when I … (funda kabanzi)

Hello, I use Windows 10, I downloaded Firefox using Microsoft Edge. Once it is installed, it creates an Icon then when you double click it, it does not open, even when I try to open as administrator and it opens, it does not look like a Firefox page because it is a blank page. My browser is Opera, but I opened Firefox from Microsoft Edge. Email me at [email removed]@yahoo.com please.

Asked by WATCHDOG 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

Windows 7 version of Firefox

I have a Windows 7 PC. IE no longer works. I would like to use Firefox to access the Internet. Firefox offers a version for download. I got it using my Windows 11 PC,… (funda kabanzi)

I have a Windows 7 PC. IE no longer works. I would like to use Firefox to access the Internet. Firefox offers a version for download. I got it using my Windows 11 PC, however it fails saying that it can only be installed on Windows 10. Can this be fixed? I cannot access the Internet from my Windows 7 PC.

Asked by Bob Brackett 1 inyanga edlule

Last reply by TyDraniu 1 inyanga edlule