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Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (funda kabanzi)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 5 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 imizuzu edlule

  • Kusonjululiwe

Corrupt folder IMAP - after upgrading 91 to 102

Hi, I was inspired by your recent post to update my TB from 91 to 102. And after updating every time when I start TB I receive warnings like in screenshot. As I have 20 m… (funda kabanzi)

Hi, I was inspired by your recent post to update my TB from 91 to 102. And after updating every time when I start TB I receive warnings like in screenshot. As I have 20 mailboxes in TB I am receiving couple dosens of this boxes with warinings. Can you help me to fix it? It's urgent as I cannot work. Manual downgrade will be disaster for me to do it :(

Asked by mirek1 3 ezinsukwini ezidlule

Answered by Matt 3 ezinsukwini ezidlule

Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (funda kabanzi)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 15 amahora adlule

Last reply by EdingtonJD 33 imizuzu edlule

browser hangs up

On occasion with mulitple pages open on firefox it then stops opening up to any new page. I can be watching a YouTube video on page 1 while reading on page 2 or more, and… (funda kabanzi)

On occasion with mulitple pages open on firefox it then stops opening up to any new page. I can be watching a YouTube video on page 1 while reading on page 2 or more, and then page 2 will no longer bring up new pages. Page one also stops going to any new site requested at that point. Although the curent page will still work. At that point I have to shut down the browser to regain control. What is happening here?

Asked by goldminor 46 imizuzu edlule

metrobyt-mobile.com won't load

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way th… (funda kabanzi)

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.' displays on page. website loads fine on chrome. have cleared cache, & done all the other recommended fixes, to no avail. website loaded fine in may before last firefox update. problem noticed 1 week ago.

Asked by 6flagsjunkie 1 ihora elidlule

Last reply by RobertJ 1 ihora elidlule

  • Kusonjululiwe

[SOLVED] cannot save page/file to local drive

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (funda kabanzi)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Asked by gi4c0ph 2 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

Since Firefox updated to 102.0, started getting popups saying script is slowing firefox down - end script or continue. Has some new option been added to cause this?

Since Firefox updated to 102.0, started getting popups saying script is slowing down Firefox - continue running or stop running. Have never gotten this before, and get i… (funda kabanzi)

Since Firefox updated to 102.0, started getting popups saying script is slowing down Firefox - continue running or stop running. Have never gotten this before, and get it on multiple PCs. Has some new option been added to cause this, and how do I turn off this popup?

Asked by Barry Jedrick 3 amahora adlule

Last reply by RobertJ 1 ihora elidlule

Firefox on Windows 10 crashes every time it is closed (last 6 months or so).

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statemen… (funda kabanzi)

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statement "Fill out the Details section of the next page..." which seems to refer to THIS page, but I see no Details section here, so I'll just put the details where they seem to apply.

Firefox Version 102, installed today, shows the same symptom I've been seeing for several weeks, perhaps months: whenever Firefox is closed, a crash report popup appears on the screen (after a minute or two). I've been submitting these on a regular basis and hoped that Version 102 would contain a fix, but the issue continues.

So today I've created some minimum-to-reproduce examples, in each case using the same setup, but closing Firefox in a different manner:

Setup: Firefox for Windows V 102 installed today. Windows 10 is up to date. I open Firefox in troubleshooting mode, which displays my home page, located on a shared server that I use for a website and other stuff I want to be able to access from anywhere. Nothing exotic, just a list of links. That works.

Then, without doing anything else (for purposes of these tests), I close Firefox via one of the following (with associated report ID):

  • Click on large X in the upper right corner of the window.
   bp-e31ef7d6-8d17-41c8-a204-0e53c0220630e
  • In the window menu, select File > Exit.
  bp-d15f97c8-267f-4550-9d42-69eb70220630
  • On the task bar, RMB on Firefox, then select 'Close window'.
 bp-39756c12-ccb7-4f83-998a-ec8030220630

My system is an HP laptop with AMD Vision A6 processor. My wife uses a Dell all-in-one on the same wired network and does not experience the crash-on-close symptom. This makes me suspect my hardware, but just tested with other browsers:

Chrome - Blocked my home page (never saw that before, but I use Firefox...) until I removed the block from Settings. Closed without crashing. Edge - Updated itself, then gave me the same "Not secure" warning as Chrome, but displayed the home page anyway. Closed without crashing.

In all cases, the link to my home page is specified as http://, not https:// My wife's system is set up the same way.

My question: How can I get Firefox to close gracefully, without spitting out a crash report 1-2 minutes later? Note that I can OPEN Firefox and use it for hours without incident, but if I close it and do something else, when I close THAT, there's the Firefox crash report window underneath.

I just ran the w3.org validator on my home page and I see that a few errors have crept in,. mostly unencoded ampersands. I'll fix those, but if that caused a problem for Firefox, would it wait until much later to crash? And why only on my system, not my wife's?

Suggestions?

Asked by Chris Beall 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 1 ihora elidlule

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (funda kabanzi)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 1 isonto elidlule

Last reply by mobilesuit 2 ezinsukwini ezidlule

Version 102 Some email messages are blank. Possible mail corruption.

Hi, I did an upgrade yesterday from 91 to 102. This morning, I get a few issues. Some email messages are blank. Some have a lot of header and content code displaying that… (funda kabanzi)

Hi,

I did an upgrade yesterday from 91 to 102. This morning, I get a few issues. Some email messages are blank. Some have a lot of header and content code displaying that is not related to the email I am opening but from a different email message. Some emails have no HTML content but others are fine.

On my cellular device, I am using the Bluemail app and all messages are there and are fine so it appears to be related to Thunderbird 102 upgrade.

I have used Thunderbird for years and this is an issue I have never seen? I am running an IMAP account.

Thanks,

Mike

Asked by mike611 1 usuku oludlule

Last reply by mike611 1 ihora elidlule

Inbox messages corrupted?

Many of the older messages still in my inbox seem to be corrupted somehow. When I double click to open the message, it opens a different email showing on the html/jscrip… (funda kabanzi)

Many of the older messages still in my inbox seem to be corrupted somehow.

When I double click to open the message, it opens a different email showing on the html/jscript body of the other email. For example, links in the html/jscript are for different websites.

1. Could I have set an option or configured this incorrectly? 2. Is there a way to just recreate my inbox without downloading the whole mail userid content?

I'm running on Windows 11 and using the Thunderbird 103.0b1 (64-bit) release.

Any other ideas? Happy 4th to all the American users and developers! ++Mark. https://ctproduced.com

Asked by m_cathcart 2 ezinsukwini ezidlule

Last reply by Toad-Hall 3 amahora adlule

Firefox closed and lost all tabs/windows with no option to restore previous session

I use tabs within windows to keep track of to-do items/wish lists etc. I had about 5 windows open with anywhere from 10-30 tabs each, my firefox closed unexpectedly and … (funda kabanzi)

I use tabs within windows to keep track of to-do items/wish lists etc. I had about 5 windows open with anywhere from 10-30 tabs each, my firefox closed unexpectedly and did not give me the option to recover the windows and tabs as it has before. Any way I can recover these or am I screwed? Thanks.

Asked by kyleawilson 3 amahora adlule

Firefox suddenly zooms in 400–800% with no user input. Cannot undo.

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between … (funda kabanzi)

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between 400% up to 800% (I'm guessing; no way to verify this): see screenshot. This happens on random pages without my hitting any keys or clicking on anything, and I cannot replicate it. Note that I do not have screen zoom engaged, nor do I have any sort of zoom mechanism turned on in the OS. Hitting "undo" does nothing, as the browser thinks I'm trying to undo an action on the page, not a zoom. Resetting Firefox or restarting makes no difference.

Note that the screenshot is at actual size, but I have no way to control the resolution at which it shows up for you.

Asked by fluckiger 3 ezinsukwini ezidlule

Last reply by cor-el 4 amahora adlule

intermittent server gone down or disconnected notice

I posted this last year and one other person chimed in with the same issues, but there were no responses, and the thread was archived. The other person suggested this pr… (funda kabanzi)

I posted this last year and one other person chimed in with the same issues, but there were no responses, and the thread was archived. The other person suggested this problem had been around for a long time and he was using a different email system. I am reposting my observations below in the hope there may be a response or a fix.

I am running TBird 91.9 on a Win10 Pro 21H2 laptop and on a Win10 Pro 21H2 Surface GO. My issue is with my Compuserve/AOL email account which is my primary account. I send email on smtp.compuserve.com and receive on imap.aol.com. The issue is intermittent and usually multiple times per day when it occurs. When I am receiving email I get the message "Server imap.aol.com has disconnected. The server may have gone down or there may be a network problem." What does not make sense is that it may occur on one of my PCs and then I will check the other and it is fine. Or sometimes both give this message but then I can go to my iPhone which also receives from imap.aol.com and it has no problems.

The problem is most severe, almost always occurs when I ask to synch mailboxes to go offline. I ask TBird to download all messages before disconnecting and it successfully downloads all of my Compuserve mailboxes except the InBox and consistently gives the server off line warning.

Are there some TBird settings I can adjust to try to resolve this problem?

I do have Comcast and Gmail accounts that do not appear to have this issue but for historical reasons I would like to retain my AOL/Compuserve as my principal account.

Thank you.

Asked by eberger5 1 inyanga edlule

Last reply by eberger5 4 amahora adlule

Ticket Printer Printing very small in size after upgrade from v64 to v100

Solutions tried but unsuccessful: 1. Checked page size. It is correct at (80 x 297mm) 2. Cleared browsing history, cache, site settings, etc from start of time. 3. I have… (funda kabanzi)

Solutions tried but unsuccessful: 1. Checked page size. It is correct at (80 x 297mm) 2. Cleared browsing history, cache, site settings, etc from start of time. 3. I have put print_resolution to 0 in about:config 4. I have put scaling to 1 in about:config ([https://support.mozilla.org/en-US/que.../1297631]) 5. I have put shrink to true in about:config ([https://support.mozilla.org/en-US/que.../1297631]) 6. I have alternated values (1 and 9) of paper_data in about:config (https://support.mozilla.org/en-US/questions/1297631) 7. Uninstalled ticket printer driver, rebooted PC and then installed again (Xprinter XP-80C). 8. Uninstalled Firefox completely, rebooted PC and downloaded again from Firefox website. 9. I have tested on a Laser A4 printer from Firefox on that same PC. Works fine. 10. Attached is the scanned picture of print from Firefox 100. Firefox 100 11. Another attached contains the scanned picture of print (correct one!) when I re-installed Firefox 64 link text

Asked by lecapitainehaddock 16 amahora adlule

Last reply by lecapitainehaddock 5 amahora adlule

  • Kusonjululiwe

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (funda kabanzi)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 3 ezinsukwini ezidlule

Answered by cor-el 1 usuku oludlule

Tags not working in Tbird 102

When I try to apply a tag to an email it blanks out my inbox. Poof! All emails are gone. But wait... If I click on the Tag option again all the emails reappear. If I … (funda kabanzi)

When I try to apply a tag to an email it blanks out my inbox. Poof! All emails are gone. But wait... If I click on the Tag option again all the emails reappear. If I try to apply a tag a second time the same thing happens again. Long story short: Tag function is broken in TBird 102.

Asked by Aleda 2 ezinsukwini ezidlule

Last reply by Aleda 6 amahora adlule

wxmaxima help that uses firefox cannot find the on disk html help files

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message… (funda kabanzi)

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Asked by stuartk54 6 ezinsukwini ezidlule

Last reply by jonzn4SUSE 6 amahora adlule