Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox still constantly crashes

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a sol… (funda kabanzi)

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a solution! Firefox is now crashing routinely - as in, many times each day. I am at my wits end! It's not profile-related as I sync my browser profiles and have no issues on my other computer. I did a clean install, and the crash frequently slowed for a while, but now I'm back to tearing my hair out. Please help!

Here are the recent crash reports: bp-fdc51734-9975-4a67-a33f-348cb0210517 5/16/21, 6:48 PM View bp-b39dd934-e7ae-4f8b-80f7-1123d0210517 5/16/21, 6:48 PM View bp-cdead43d-7977-4425-95b7-e589d0210517 5/16/21, 6:48 PM View bp-7a93ee79-f638-4e30-b3bf-f66d90210517 5/16/21, 6:48 PM View bp-c16b3c85-3a20-4923-8ae7-4b72b0210517 5/16/21, 6:48 PM View bp-765b10f5-9988-4955-804f-175a90210517 5/16/21, 6:48 PM View bp-db61262c-686c-4a74-b141-4d4740210517 5/16/21, 6:48 PM View bp-3e3e63df-bb83-40f2-9058-b3b9c0210517 5/16/21, 6:48 PM View bp-d917cb17-4011-485f-974f-303880210517 5/16/21, 6:48 PM View bp-7831bfb3-dd19-43fb-b222-57c8b0210517 5/16/21, 6:48 PM View bp-653aee9f-1e77-4150-be7e-26a940210517 5/16/21, 6:48 PM View bp-8a89c943-4384-4b36-b30e-5f3d80210517 5/16/21, 6:48 PM View bp-c0a188b3-66e6-4530-8193-433840210517 5/16/21, 6:48 PM View bp-afca439c-82b6-446e-bb53-9b52f0210517 5/16/21, 6:48 PM View bp-a0f8dc37-5685-4b98-901d-dd2850210517 5/16/21, 6:48 PM View bp-9d78a008-f795-4447-b5a0-49f270210517 5/16/21, 6:48 PM View bp-67a74ec3-cf4e-4e4c-9378-a06060210517 5/16/21, 6:48 PM View bp-efb8faac-8570-4aaf-8e8a-1494c0210517 5/16/21, 6:48 PM View bp-03e450d7-37a2-469c-b71d-ef8ed0210517 5/16/21, 6:48 PM View bp-4d2a1325-5742-47e0-8d65-2ca220210517 5/16/21, 6:48 PM View bp-667d292b-3d39-48c4-824d-54de60210517 5/16/21, 6:48 PM View bp-c716da51-24d7-48f4-8b2e-c1fbd0210517 5/16/21, 6:48 PM View bp-94f1c241-8f4f-4cfd-95e9-cf76d0210517 5/16/21, 6:48 PM View bp-9dd81788-bd24-4295-854c-487270210517 5/16/21, 6:48 PM View bp-5ca07018-55c1-48df-9936-d13dc0210517 5/16/21, 6:48 PM View bp-c00e9ba3-9fb3-46e0-873b-a2d150210517 5/16/21, 6:48 PM View

Asked by alifreeman93 1 usuku oludlule

Last reply by alifreeman93 15 amahora adlule

Won't open certain pdf files and crashes

Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date. This problem only started recently: When link is clicked in FF to open … (funda kabanzi)

Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date.

This problem only started recently: When link is clicked in FF to open certain pdf files, a new, fully formatted FF window opens, but the body is blank white and the pdf never loads. Doesn't happen with all pdf files listed on the "referring" page, but just some of them on a certain well-known and trusted web site, and it's very reproducible.

Setting FF to open pdf files in Adobe Reader doesn't help. Same ones open but the others still won't. Other people tell me they have no problems opening those pdf files in FF.

I completely uninstalled and re-installed FF but that didn't help. Doesn't matter how I set the security/privacy options, have Ghostery on or off (only extension installed). Use recommended performance settings is enabled, DNS over HTTPS is off, tracking protection can be standard or strict, etc.

If I click Manage Exceptions under Enhanced Tracking Protection, there's no way to enter any exceptions so I can't exempt the website in question.

If I keep trying to open one of those pdf files, FF becomes totally unresponsive. Task Manager lists ~4-5 FF entries but I can't End Task for most of them, and I typically have to reboot PC. Windows creates a firefox.dmp file which says: FAULTING_THREAD: 000012f8 PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached. EXCEPTION_CODE_STR: 80000003

I've run out of things to try...

Any ideas ?

Thanks!

Asked by rohe1318 18 amahora adlule

Last reply by rohe1318 16 amahora adlule

Thunderbird 78.10.1 very slow opening messages especially with attachments

Recently Thunderbird 78.10.1 is very slow opening messages. It takes from 2 to 5 minutes. It never used to do this. I have Windows 10 Home 64 bit. I recently updated to T… (funda kabanzi)

Recently Thunderbird 78.10.1 is very slow opening messages. It takes from 2 to 5 minutes. It never used to do this. I have Windows 10 Home 64 bit. I recently updated to Thunderbird 78.10.2 and it is still happening. Any ideas?

Asked by tom255 18 amahora adlule

Last reply by sfhowes 16 amahora adlule

  • Kusonjululiwe

Thunderbird Not Responding Windows 10

I'm using Thunderbird 78.10.1 (64bit) on Windows 10 Pro. The app keeps jamming with a message in the menu bar: Not Responding Also, when I open Thunderbird, Windows Prog… (funda kabanzi)

I'm using Thunderbird 78.10.1 (64bit) on Windows 10 Pro. The app keeps jamming with a message in the menu bar: Not Responding Also, when I open Thunderbird, Windows Program Compatibility Assistant (PCA) gives me continuous alerts that "an app can't run on this device". Have you had this problem before? I was going to try to switch to 32bit Thunderbird to see whether or not the problem goes away. Can I just delete this version of tbird and install the other version without losing my profile and email messages?

Asked by aldago 3 ezinsukwini ezidlule

Answered by Matt 2 ezinsukwini ezidlule

Sites don't function properly

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close… (funda kabanzi)

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close. Like, I'll try to open the menu on YouTube, and have trouble. Also, sometimes I'll be randomly sent from the current website to the one I was on previously. I've noticed this a lot on YouTube and Pinterest. Also, sometimes a site won't close right away when I click on the X. The YouTube controls are faulty. I'll click to pause, and the screen size with change. I don't want to change browsers, but I will if this keeps up. It seems to be getting worse.

Asked by vnaginis 22 amahora adlule

Last reply by FredMcD 17 amahora adlule

Firefox won't load pages while other browsers do

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and … (funda kabanzi)

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and also tried Safe/troubleshooting mode and the problem was still there. Facebook Messenger and Google Hangouts are two of the ones that regularly don't work (and sometimes Submittable, Outlook, and Google Docs), but sometimes I can just refresh the page half a dozen times and then it works. I moved and switched internets two weeks ago and it may have started then (or a few days after). I also tried turning off the proxy and disabling Ipv6.

My comp: Windows 10, 64-bit, HP laptop, new in December 2019. Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx.

Asked by FrancesKoz 1 usuku oludlule

Last reply by cor-el 20 amahora adlule

Outgoing account sign-in disappears

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list. That leads to the error in the att… (funda kabanzi)

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list.

That leads to the error in the attached photo. Editing or updating the SMTP settings has no effect.

Asked by MX5Bob 1 isonto elidlule

Last reply by MX5Bob 20 amahora adlule

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (funda kabanzi)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 1 isonto elidlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 22 amahora adlule

New emails not loading unless I make TB forget password and don't click to remember it.

This is not happening on my email, but a co-workers email. New emails will not load when TB is started. After much trial and error I figured out that if I got rid of the … (funda kabanzi)

This is not happening on my email, but a co-workers email.

New emails will not load when TB is started. After much trial and error I figured out that if I got rid of the stored password and then didn't click to remember it, new emails appeared as soon as the password is entered. New emails thereafter will not load until the program is closed and reopened and password is entered once again. Once I click to save password, new emails will not appear, and clicking on "get messages" silently does nothing. Outgoing email asks for password to be entered too, and sure enough it sends as soon as the password is entered.

I have been in contact with the email server and made sure all server info and port #'s are as they should be. We also verified that using the web-portal for the email through a browser works just fine, no issues. Coworker is on an IMAP email server.

Any and all help would be greatly appreciated. Apparently this an issue that has been going on for a few weeks/months but just on his 2 windows computers and 1 Android tablet. Email works fine on iphone as well as the web. Thanks!

Asked by steelsupply 4 ezinsukwini ezidlule

Last reply by steelsupply 22 amahora adlule

Thunderbird Crashed while downloading attachments to Windows folder - Incorrect Dates

All my dates older than today changed from 2019/2020/2021 to 1440/1441/1442. I am not sure why however I have no tried everything to fix this. I really need help to resol… (funda kabanzi)

All my dates older than today changed from 2019/2020/2021 to 1440/1441/1442. I am not sure why however I have no tried everything to fix this. I really need help to resolve this.

I did however find something interesting in the store.json.mozlz4 file where it states... the following

... "v":1,"crashes":{},"countsByDay? ð?rruptDate":null} if this helps in some way?

All my headers in the emails are still 100% as I can see the dates, however not sure what happend

Asked by armand101 22 amahora adlule

With Firefox windows left open, Sound stops working as the day progresses

Firefox (and Windows) is up to date, but this problem has existed for several versions now. I can't be sure when it started. This is on a Windows 10 PC. My normal rout… (funda kabanzi)

Firefox (and Windows) is up to date, but this problem has existed for several versions now. I can't be sure when it started. This is on a Windows 10 PC. My normal routine is to leave several Windows and Tabs open. When left for a while, Windows turns off the screen. When I resume, I find that sound doesn't work. I check that the speakers are not Muted in Windows, I check that Windows Media Player doesn't have the sound switched off. I run Troubleshooter, which finds nothing wrong. I have to reboot the PC, to get the sound back.

Asked by Keith1969 1 usuku oludlule

Thunderbird Sent email stuck

I have 5 computers and on almost all the same problem. When someone send email it stuck on this windows and nothing happend. When it click cancel than email is not saved … (funda kabanzi)

I have 5 computers and on almost all the same problem. When someone send email it stuck on this windows and nothing happend. When it click cancel than email is not saved in sent intems. I tried all what I found on internet but still, works fev days and than again stuck and doesn't save sent emails in folder sent.

Asked by damjan2 1 usuku oludlule

Last reply by damjan2 1 usuku oludlule

  • Kusonjululiwe

I have not been able to login to Thunderbird since April.

I have not been able to login to Thunderbird since 4/22/2021. Whenever I open Thunderbird, I get an error message about my password (please see attached photo). When I in… (funda kabanzi)

I have not been able to login to Thunderbird since 4/22/2021. Whenever I open Thunderbird, I get an error message about my password (please see attached photo). When I insert my password (the same one I've had since 2017), it does not accept it and shows me the same error message again. I can, however, successfully login to my AT&T email account on a web browser, using that same password.

I've already tried deleting my password and resetting it (which did not work). I've also already tried changing my authentication method to Oauth2, but then I received an error message that "the IMAP server does not support the selected method".

Thank you for your time!

Asked by LisaFrank 1 usuku oludlule

Answered by sfhowes 1 usuku oludlule

Firefox won't open, even after several re-installs.

Firefox worked fine for many months on my Dell laptop. Then, in April, I suddenly could no longer open it. I spent many hours "chatting" with Microsoft tech, and doing wh… (funda kabanzi)

Firefox worked fine for many months on my Dell laptop. Then, in April, I suddenly could no longer open it. I spent many hours "chatting" with Microsoft tech, and doing what she said, reloading Windows, etc. She seemed to think that Windows was interfering somehow with Firefox function, but finally, she gave up and said she didn't know how to help.

Once in a while, I can open Firefox and see its home page, but then in less than five seconds, it disappears again.

I use Windows 10 pro, version 2004. I have 64 bit system with 3.61 gb ram useable.

I have "anywhere" selected in the Windows menu that controls source of downloads.

Can anyone help?

--Kyle

Asked by heger.kyle 1 usuku oludlule

Very bad performance on OSX11

I'll try to keep this concise as I am completely out of ideas to resolve this. I have been using Firefox without issue on my PC with Firefox sync. I have installed Firefo… (funda kabanzi)

I'll try to keep this concise as I am completely out of ideas to resolve this. I have been using Firefox without issue on my PC with Firefox sync. I have installed Firefox on my new Mac(2020 model, 32GB RAM, i7) and the performance within the browser is abysmal. Below I've tried my best to explain the symptoms. Pages are extremely slow to load(can take over 20 seconds) while I'm waiting for the page to load it stays on a blank page like about:blank for the entire time and then all of the sudden loads the page. sometimes it says "transferring data from [URL]".

Active add-ons

  • Bitwarden
  • BlockTube
  • Clickbait Remover for YouTube
  • Grammarly
  • HTTPS Everywhere
  • RES
  • SponsorBlock
  • uBlock Origin
  • Ultrawidify

Troubleshooting steps

  • Disabled all add-ons. This seems to somewhat resolve the issue.
  • Disabled all add-ons except uBlock Origin. The issue is there
  • Disabled just uBlock Origin. The issue is there
  • Refresh Firefox. Issue comes back once I sync my account(bring back settings and add ons)
  • Installed Firefox Nightly. Issue comes back once I sync my account
  • Created new profile, added only 3 add-ons(uBlock, Bitwarden, SponsorBlock), did not sync. Issue comes back after a little while of using the browser.

At this point the only way it seems I'm able to use Firefox without issue is to have no extensions. For me, this isn't a viable option. I'd love any and all advice as i am out.

Thanks!

Asked by Finn 1 usuku oludlule

Constant crashes since the start of the day

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it op… (funda kabanzi)

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it open causes a crash. I've tried to reinstall twice, but no luck. Safe Mode also did not help, so I assume it has nothing to do with add-ons. I also did a "Refresh" but, again, nothing. I did a full system scan (BitDefender, if it matters) but it did not detect any malware. Lastly, I restarted the computer and Firefox still constantly crashes.

Here are the crash report logs:

- bp-611b4c56-1e4d-4a1e-8b80-c648a0210517 -bp-48c4f0b9-8c93-4b5b-88bb-d3a100210517 -bp-49113762-959a-4788-8938-3670b0210517 -bp-b477e31a-35ac-4329-ba5c-d64120210517 - bp-42df11e0-7feb-4754-9d09-365980210517 - bp-f7a76c79-cade-4f76-9241-143590210517 - bp-208c4fa5-aabb-4455-a89d-a03c60210517 - bp-96d5b8c0-521e-4478-ba5d-755680210517 - bp-477a91fe-2409-4ae8-b263-8ff7c0210517 - bp-1c0ad77d-8945-4794-8e68-5aa370210517 - bp-58ca09c9-4bab-476d-8bcc-0485e0210517 - bp-cb70f76f-f68e-4933-a3af-294cc0210517 - bp-60d36a45-5feb-41e3-876f-420490210517 - bp-d359f5bd-d498-4935-bb66-e7f200210517 - bp-071e3332-79e9-4e5a-9eb3-a8b000210516 - bp-7bed91f6-fcb6-450e-87d3-106e10210516

Asked by Nicolas 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule