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  • Okugcinwe kunqolobane

Firefox keeps crashing

I'm running Windows 7 64-bit and have downloaded Firefox a number of times (each time doing a clean uninstall with Revo uninstaller), but cannot get Firefox to run at al… (funda kabanzi)

I'm running Windows 7 64-bit and have downloaded Firefox a number of times (each time doing a clean uninstall with Revo uninstaller), but cannot get Firefox to run at all. Each time I put in a search I immediately get the 'Gah. your tab just crashed' message. I've done a Windows crash report on the latest event and this was the result:

Log Name: Application Source: Application Error Date: 07/02/2019 13:12:17 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Roland-PC Description: Faulting application name: firefox.exe, version: 64.0.2.6947, time stamp: 0x5c34ddf7 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000c0000035 Faulting process id: 0x1178 Faulting application start time: 0x01d4bee6bcbee9f9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: fde241ae-2ad9-11e9-a3b0-408d5c590c41 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2019-02-07T13:12:17.000000000Z" />
   <EventRecordID>64571</EventRecordID>
   <Channel>Application</Channel>
   <Computer>Roland-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>firefox.exe</Data>
   <Data>64.0.2.6947</Data>
   <Data>5c34ddf7</Data>
   <Data>unknown</Data>
   <Data>0.0.0.0</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>00000000c0000035</Data>
   <Data>1178</Data>
   <Data>01d4bee6bcbee9f9</Data>
   <Data>C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data>unknown</Data>
   <Data>fde241ae-2ad9-11e9-a3b0-408d5c590c41</Data>
 </EventData>

</Event>

Can anyone suggest a solution, please?

Asked by grandsire02 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

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These are my addons (I think the only one that could be interfering is perhaps Tab Session Manager):

Auto Tab Discard 0.3.0 true {c2c003ee-bd69-42a2-b0e9-6f34222cb046} burlesco 10.0 true burlesco@burlesco.com Enhancer for YouTube™ 2.0.84 true enhancerforyoutube@maximerf.addons.mozilla.org Form History Control (II) 2.3.0.0 true formhistory@yahoo.com Greasemonkey 4.7 true {e4a8a97b-f2ed-450b-b12d-ee082ba24781} IDM Integration Module 6.31.9 true mozilla_cc3@internetdownloadmanager.com LastPass: Free Password Manager 4.23.1.1 true support@lastpass.com Multiple Tab Handler 3.0.4 true multipletab@piro.sakura.ne.jp Reddit Enhancement Suite 5.14.4 true jid1-xUfzOsOFlzSOXg@jetpack Steam Database 2.0.3 true firefox-extension@steamdb.info Tab Session Manager 4.4.0 true Tab-Session-Manager@sienori Tree Style Tab 2.7.18 true treestyletab@piro.sakura.ne.jp TunnelBear VPN 3.2.4 true browser@tunnelbear.com uBlock Origin 1.18.2 true uBlock0@raymondhill.net Video DownloadHelper 7.3.5 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Web Scrobbler 2.13.0 true {799c0914-748b-41df-a25c-22d008f9e83f} Wikiwand: Wikipedia Modernized 5.0.2 true jid1-D7momAzRw417Ag@jetpack BugMeNot Plugin 3.1-signed.1-signed false {987311C6-B504-4aa2-90BF-60CC49808D42} Iridium for YouTube 0.2.5 false iridium@particlecore.github.io Proteção Kaspersky 20.0.543.428d-20181114115800 false light_plugin_F88CEF8523DE460F9FA1D6E48BF8D340@kaspersky.com

I'm running Windows 10

Other info: already tried restarting Firefox and rebooting the PC, no luck. I would really like to preserve my bookmarks and history and I'm willing to go to great extents to do that

Thank you in advance for your help

Asked by fabiorzfreitas 2 iminyaka edlule

Last reply by fabiorzfreitas 2 iminyaka edlule

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Answered by FredMcD 2 iminyaka edlule

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Last reply by callingdoug 2 iminyaka edlule

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