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recently the scroll bars on outlook.live.com have become very narrow and hard to use, they are OK using the Edge browser

using firefox quantum 64.0.2 on windows 10 trying to read email online: outlook.live.com problem is that the scroll bar sliders have become really narrow - this doesn't … (funda kabanzi)

using firefox quantum 64.0.2 on windows 10 trying to read email online: outlook.live.com

problem is that the scroll bar sliders have become really narrow - this doesn't happen with edge

did try flushing the cache/history etc. no help

a screen shot is attached

Asked by islanderalmost 1 unyaka odlule

Answered by Wesley Branton 1 unyaka odlule

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Previous fix to eliminate unwanted question marks no longer works.

The solution below no longer works. My current version of Firefox is 64.0.2 When did this problem start for you? On Mac, Firefox 56 ratcheted up the security sandbox, lim… (funda kabanzi)

The solution below no longer works. My current version of Firefox is 64.0.2

When did this problem start for you?

On Mac, Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and some fixes were made in Firefox 57, but they might have missed some font types or unexpected font file locations.

To see whether this is the problem, and as a temporary workaround, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox

Asked by robkuhnjr 1 unyaka odlule

Last reply by Franknca 1 unyaka odlule

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My firefox is crashing every time that I visit certain websites.

For example, if I try to purchase something on bestbuy.com, the page hangs and I cannot close. I'm using 64.0.2. It seems as if there is a page approval of some kind re… (funda kabanzi)

For example, if I try to purchase something on bestbuy.com, the page hangs and I cannot close. I'm using 64.0.2.

It seems as if there is a page approval of some kind required, but it is not displaying on any windows. The reason I think this is because I get the same audible tone when I try to do anything on the browser as I would get if there was an unanswered pop-up that needed to be dismissed.

Asked by jeffsimon 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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When do you plan to fix long-standing bugs: yellow-bar errors, distracting on-tab animations

After 10 years... my users expect an end-user-friendly, reliable browser. Sadly, IE or even Chrome now match that description better than Firefox 63+. (Feel free to br… (funda kabanzi)

After 10 years... my users expect an end-user-friendly, reliable browser. Sadly, IE or even Chrome now match that description better than Firefox 63+.

(Feel free to break these into separately-trackable issues, if you like)

1. Please purge ALL non-essential animations currently built into the product (as opposed to a website, obviously.) All animations *on the Firefox-generated tabs* are extraneous, CPU-robbing and distracting. End-users expect a reliable, consistent, non-distracting product.

2. Don't require CSS (code) changes to work around product defects (like dysfunctional on-tab animations). Provide a user-friendly setting to block *all* Firefox-provided animation effects, some of which can cause medical-related reactions for some users (I used to be in that category).

3. Fix the damn yellow-bar warnings, once and for all. "A web page is slowing down your browser" is NOT a helpful diagnostic; but we've been seeing it for years now. Please replace it with something that will lead customers to figure out how to solve it. For starters, report WHAT site is triggering the yellow-bars.

4. Please don't assume users all have high-end CPUs; do some release testing with (e.g.) Celeron 900-based laptops. (Yes, you can "subcontract" those tests to me ;)

Asked by BillM 1 unyaka odlule

Answered by Wesley Branton 1 unyaka odlule

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restore information bar prompt to allow popup window

Citibank uses Adobe Flash in conjunction with a popup window for select services. When confronted with this prompt (option bar to: always open popups for this site/never … (funda kabanzi)

Citibank uses Adobe Flash in conjunction with a popup window for select services. When confronted with this prompt (option bar to: always open popups for this site/never open/open current window..., I mistakenly (?) clicked the 'never' option. This has resulted in my inability to avail myself of certain services, inasmuch as I no longer see the option bar. Attempted fixes include: . confirm in about:config popup message (ShowMessage) is 'true' . adding Citibank site to blocker 'exceptions' . unchecking 'block popup windows' in permissions

My aim is to restore popup window prompting where applicable, and/or the 'Options' notification bar, blocked by me due to click of wrong option. Can you help?

Asked by shellyff 1 unyaka odlule

Last reply by shellyff 1 unyaka odlule

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How do I get my image to fit into the size of the screen w/out zooming? Thanks

My HTML file image gets automatically larger than the screen when I download it. When I try zooming smaller to make the top of the image appear, then the bottom of the i… (funda kabanzi)

My HTML file image gets automatically larger than the screen when I download it. When I try zooming smaller to make the top of the image appear, then the bottom of the image disappears. The pixel dimensions of the original image are 4:3 (4 horizontal...3 vertical), set up for the apple ipad. It would be OK for me if the image was stretched or squished a little to fit, but the image cannot be cropped unnecessarily to fit. Is there a "fit image into screen" button I'm missing? Thanks for your help Best Regards Richard

Asked by Drovy 1 unyaka odlule

Last reply by Drovy 1 unyaka odlule

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How do I place the tabs back under the menu bar in 64.0.2?

I just opened a fresh install of FF on a new Win 10 system. I found that my tabs now are in the task bar in the botom of my window, as in screenshot 1. However, it seem… (funda kabanzi)

I just opened a fresh install of FF on a new Win 10 system. I found that my tabs now are in the task bar in the botom of my window, as in screenshot 1. However, it seems that certain tabs still appear at the top, which is my preference, as in screenshot 2, right above the address box. I've seen custom css files to keep the tabs on the bottom, but is there a custom css file to keep them on top, or another fix? And why are some on top and others on the bottom? Thanks.

Asked by Jimmyhelena 1 unyaka odlule

Last reply by Jimmyhelena 1 unyaka odlule

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Passwords not being saved

Greetings, Firefox isn't offering to save passwords for a site. Does it respect "autocomplete=off" in the password input field? Thanks, Shane. … (funda kabanzi)

Greetings,

Firefox isn't offering to save passwords for a site. Does it respect "autocomplete=off" in the password input field?

Thanks, Shane.

Asked by Shane 1 unyaka odlule

Last reply by arejfour 11 izinyanga ezidlule

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Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (funda kabanzi)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Cant see phone number

https://www.olx.bg/ Any add that contains a phone number contact. Clicking on "show number" /покажи/ just reloads the page and doesnt show it. Didn't have the issue till … (funda kabanzi)

https://www.olx.bg/ Any add that contains a phone number contact. Clicking on "show number" /покажи/ just reloads the page and doesnt show it. Didn't have the issue till recently, works on Chrome as a charm. Strangely Polish Olx site works as intended.

Asked by maikavideiba 1 unyaka odlule

Answered by maikavideiba 1 unyaka odlule

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firefox stopped remembering new logins passwords but remember logins box is ticked

Firefox has stopped asking to remember, or remembering, new passwords or logins recently. This is on a windows 7 pc. The "ask to remember passwords and logins" box is tic… (funda kabanzi)

Firefox has stopped asking to remember, or remembering, new passwords or logins recently. This is on a windows 7 pc. The "ask to remember passwords and logins" box is ticked and does not become un-ticked. Firefox still remembers older logins and passwords, and, if changes are made to those passwords, Firefox will ask to remember them. Firefox has stopped remembering new logins. The Trend Micro password manager, which caused a problem in the past, is turned off. Another windows 7 pc I use has the same problem. The two pcs are linked by sync. All advice gratefully appreciated

Asked by johndunne139 1 unyaka odlule

Last reply by johndunne139 1 unyaka odlule

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My email will not "reorder" I have 10 or so old emails that come to the top of the page, and will not sort?

Email works on other browser's. Firefox has the end of Page 2 on the top of page one?? As I throw New mail's away more come to the top of page one?

Asked by PAPATHOR 1 unyaka odlule

Answered by PAPATHOR 1 unyaka odlule

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Why does not Firefox automatically translate web pages like Chrome does?

I recently visited the site https://www.pcmag.com/, which is in English, and with Firefox it is impossible to translate it into Italian, while Chrome does this automatica… (funda kabanzi)

I recently visited the site https://www.pcmag.com/, which is in English, and with Firefox it is impossible to translate it into Italian, while Chrome does this automatically. I have also tried to use all possible extensions to make translations of entire web pages, but they do not work.

Asked by giuseppeg1973 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

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The video downloaded by the Video DownloadHelper 7.3.5 (in Firefox 64.0.2, 64 bit, Windows 10) is choppy / stuttering

I am using firefox 64.0.2 and video downloadhelper 7.3.5 (both are latest version as of today) and I downloaded a couple of videos in the website and I could downloaded t… (funda kabanzi)

I am using firefox 64.0.2 and video downloadhelper 7.3.5 (both are latest version as of today) and I downloaded a couple of videos in the website and I could downloaded the videos, however, the videos are choppy / stuttering except sounds. How can I fix this problem? The website is

https://www.pbs.org/wgbh/nova/series/nova-wonders/episodes/

When I watch these videos online, they are fine, but downloaded videos. Please try to download these videos by the video downloadhelper and watch them, so you will see the choppy / stuttering symptoms.

Asked by n_tsuchiya 1 unyaka odlule

Last reply by WestEnd 1 unyaka odlule

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WidevineCdm-plug-in crashed — no video playing

Since ± half october 2018 I can't play videos anymore on some sites and get this crash message. Youtube does work, probably because without Widevine? I'm on FF Dev Editio… (funda kabanzi)

Since ± half october 2018 I can't play videos anymore on some sites and get this crash message. Youtube does work, probably because without Widevine? I'm on FF Dev Edition, Mac with El Capitan. Thanks, Pieter

Asked by Piroo 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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restore bookmarks

Greetings, I have been unable to restore my previous bookmarks due to the recent Firefox update. I have tried to ctrl+shift+B and try to import my bookmark in the backup … (funda kabanzi)

Greetings,

I have been unable to restore my previous bookmarks due to the recent Firefox update.

I have tried to ctrl+shift+B and try to import my bookmark in the backup file in my profile folder but whenever I try to import my bookmark from the backup folder it says "unable to process backup files".

Ive also tried to import them from html link using the link I got here ; https://www.jeffersonscher.com/ffu/bookbackreader.html , it doesnt work, tells me the download "failed"..

I also tried to change the file extension from .jsonlz4 to .json ,still not working...(unable to process file).

Please help me get my bookmarks back, this is so frustrating.. Also needless to say im totally clueless in terms of computers (I am 62 years old),It took me 2 hours to understand and try to follow the instructions in similar post, Im not even joking... could you please use simple language and instructions in order to help ?

Thank you.

Asked by eTeRNaL_DrEaMeR 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

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SVG lines disappear when scaling downwards

I am using <line> elements of width 1.5 to connect <rect> elements. This all looks fine but if the image is dynamically scaled down to show more of the diagra… (funda kabanzi)

I am using <line> elements of width 1.5 to connect <rect> elements. This all looks fine but if the image is dynamically scaled down to show more of the diagram then some of the lines eventually disappear. I tried this in Chrome and it appears to work fine.

Rather than present any code, I can point to an example in a blog-post at: https://parallax-viewpoint.blogspot.com/2018/12/further-travels-of-walking-boots.html. Scroll to the bottom of the post and there's an embedded SVG "family tree" image that uses the JavaScript pan-zoom library to dynamically scale the diagram.

On the default setting, not all lines will show -- probably dependent upon whether they fall on a pixel boundary or not. As the image is gradually scaled up, you will notice that the lines will eventually all show. Contrast this with Chrome where the lines always appear to show.

Asked by ACProctor 1 unyaka odlule

Last reply by ACProctor 1 unyaka odlule