Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (funda kabanzi)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 3 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

keeps crashing and also says close foreefox all the time

i keep getting Firefox crashes and i also get Firefox already running close firefox i have the latest version i do not understand why please help thanks … (funda kabanzi)

i keep getting Firefox crashes and i also get Firefox already running close firefox i have the latest version i do not understand why please help thanks

Asked by Mary 3 izinyanga ezidlule

Last reply by Mary 2 izinyanga ezidlule

Cal Fire web site does NOT load completely

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site. … (funda kabanzi)

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site.

Asked by v 3 izinyanga ezidlule

Last reply by v 2 izinyanga ezidlule

Bing Maps not working correctly with Firefox

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance. Now, using Firefox, Bing Maps display a Beta ve… (funda kabanzi)

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance.

Now, using Firefox, Bing Maps display a Beta version with very limited functionality. Using Microsoft Edge, Bing Maps have all the functionality that I expect.

Has something changed within Firefox that has caused this problem? Is there something that can be done to allow Bing Maps to work correctly from within Firefox?

Asked by john.rovcom 2 izinyanga ezidlule

Last reply by john.rovcom 2 izinyanga ezidlule

Accidentally removed extensions button. Want to add it back (for 3 add-ons within that button). Icon not in "customise toolbar"

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons … (funda kabanzi)

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons falling under that button) and removed from tool bar, thinking I could then reinstall it and the Bitwarden issue would rectify.

Instead, the extension icon disappeared, and is nowhere to be located. ChatGPT wants to do some reconfiguring but surely there's a better way. I have looked in "customise toolbar" (ie, right click toolbar, click customise toolbar and look for the icon" - but the puzzle piece icon is not there.

Surely I have hidden the puzzle piece icon somehow and I need to do some sort of magic to make it reappear... Have never had this issue with Firefox previously.

Asked by MrsBookish 3 izinyanga ezidlule

Last reply by Agent virtuel 3 izinyanga ezidlule

  • Kusonjululiwe

I deleted all the shortcuts from homepage and now cannot add them

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back. There are no blank shortcut icons on the page anymore. No setting to … (funda kabanzi)

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back.

There are no blank shortcut icons on the page anymore. No setting to enable them. Shortcuts are enabled. Page is mostly blank, only has Firefox icon.

I tried to close and open Firefox as well as disabling and enabling the shortcut setting. Adding more rows did not do anything.

Before this issue occurred, I had one shortcut on the page that was linking to localhost. I opened the edit window to the shortcut and pasted the same address and saved changes. After that I removed the shortcut. All of the blank tiles immediately got removed from page and I had no way of adding more shortcuts.

Asked by rosgaajanla 1 inyanga edlule

Answered by rosgaajanla 2 emasontweni adlule

  • Kusonjululiwe

reddit blocks Firefox

macOS 15.6 Firefox 141.0.3 - my preferred browser I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, al… (funda kabanzi)

macOS 15.6 Firefox 141.0.3 - my preferred browser

I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, although my problem seems slightly different.

I can apparently login to reddit OK but when I try to access a subreddit thread, a warning comes up - see image.

I have cleared Firefox site data, cookies, cached files, etc - problem remains.

I have restarted Firefox in Troubleshooting mode - problem remains, so not an extension.

However, https://old.reddit.com has no problems with Firefox, lets me access threads, etc and comment.

No problems accessing reddit with Safari or DuckDuckGo browser.

Asked by UKLarry 3 izinyanga ezidlule

Answered by Paul 2 izinyanga ezidlule

calendar view right side panel

How can I get back the ability / setting I always had to see the right side 'mini-view' of my monthly calendar? I used to be able to see each day on the right side of my … (funda kabanzi)

How can I get back the ability / setting I always had to see the right side 'mini-view' of my monthly calendar? I used to be able to see each day on the right side of my calendar - now it's not showing??? I'm sure it's a simple display setting or option - but I can't find it - please help...

Asked by Gary M. 3 izinyanga ezidlule

Last reply by Ed 3 izinyanga ezidlule

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (funda kabanzi)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Asked by lindawasson9to5 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Ikhiyiwe

Lost all my pinned an open tabs

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it to… (funda kabanzi)

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it took me half an hour to manually restore the pinned ones one by one but not all of them as I cannot remember all of them let alone all the open tabs I had (hours of research gone down the toilet).

There should be a way to backup and restore pinned and open tabs so this doesn't happen, the history option does nothing.

OS: Linux Mint 22 fresh install from a week ago Previous version of Firefuxxed updated after this shamossel.

Asked by a.frayed.knot.mate 3 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

Can't sign in to Adobe Acrobat

This is the message I receive when I try to sign in to my Adobe account online: Hmm. We’re having trouble finding that site. We can’t connect to the server at auth.ser… (funda kabanzi)

This is the message I receive when I try to sign in to my Adobe account online:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

Asked by recoordinator 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

After last update, more that 5 open tabs cause computer to freeze

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with … (funda kabanzi)

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with the last Firefox update. It doesn't happen when I use Brave browser. What changed to cause this?

I'm running Mozilla Firefox for Linux Mint mint 100 - 1.0 version 141.0.3 (64 bit) on Linux Mint 22.1 Cinnamon. These are the latest versions of Mint and of Firefox for Mint.

Asked by Rhonda67 2 izinyanga ezidlule

Last reply by Kiki 2 izinyanga ezidlule

Flatpak - No embedded Media/Video Playback

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel. Recently i switched from distro specific package managers to flat… (funda kabanzi)

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

Asked by ea8e27aa-3e5c-4e3f-89df-317234589d08 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Firefox does not reopen all tabs on update (closes some tabs)

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered. Most were, but like 3 … (funda kabanzi)

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered.

Most were, but like 3 were not.

Asked by rafe.sher 3 izinyanga ezidlule

Last reply by Kiki 2 izinyanga ezidlule

  • Kusonjululiwe

Switzerland emoji flag replaced with the one of Sark

Hi, I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the sc… (funda kabanzi)

Hi,

I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the screenshot looking at the same website with Firefox on the left, and Brave on the right:

There's a big mess in the flags' emojis apparently looking at a page showing all the countries. See second screenshot.

Asked by Marc-Aurèle 1 inyanga edlule

Answered by Marc-Aurèle 1 inyanga edlule

Double spacing

Hi, Pressing "enter" seems to double space next line my text automatically on platforms, and pressing "alt+enter" does single spacing next line. Is there anyway to chan… (funda kabanzi)

Hi,

Pressing "enter" seems to double space next line my text automatically on platforms, and pressing "alt+enter" does single spacing next line. Is there anyway to change it to single spacing? Some older help threads mention going to settings or tools to find the "composition" option but that doesn't seem to exist anymore?

Thanks

Asked by takoyaki820 2 izinyanga ezidlule

Last reply by Rick 2 izinyanga ezidlule

Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (funda kabanzi)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 3 izinyanga ezidlule

Last reply by chadillac 1 inyanga edlule