Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

TBird setup

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the m… (funda kabanzi)

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the middle? Trying to configure it exactly like my older one, but can't find the right selections. Had remote help from BestBuy Geek, she only got half of it. The 2nd search bar is there, and tried to take a snap of it but can't get it. It has the threads symbol, the attached symbol, and one other on the left, and at the end of that line is the symbol to select them. She missed that completely. Can anyone tell me what that part is called, and where to make the selections from? (easier if I could show it to you, sorry) As always, Thank you! Stacy

Asked by Annette 3 izinyanga ezidlule

Answered by Mapenzi 3 izinyanga ezidlule

  • Kusonjululiwe

Change location/folder to save Screenshots in.

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between… (funda kabanzi)

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Asked by Maggie 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

Broken URL/button/etc hand icon

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elem… (funda kabanzi)

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

Asked by KnewOne 3 izinyanga ezidlule

Answered by KnewOne 2 izinyanga ezidlule

  • Kusonjululiwe

Is it normal for Firefox to use so much memory?

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run… (funda kabanzi)

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run really slow on the browser. Things are often slow like scrolling up on and down pages websites like Pinterest, and the text when typing on Google docs takes a moment to show up after I've typed it and not instantly, for example.

I checked my computer's task manager because I recently cleaned the laptop, thinking that something else was causing it to be slow, but it isn't. I don't have many processes open on the computer mainly mandatory things and my browser, since I use my laptop mainly for school work, music, or writing. Firefox opens multiple processes, the highest being 21 at one time, and takes up most of the memory on the laptop. Is this normal? Because it takes 1,094.0 MB and keeps my laptop's memory at 90-91%. If it isn't normal, how can I reduce this as well as the lag on my laptop when Firefox is open?

I attached a photo as well.

Asked by Lime Soda 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe

Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (funda kabanzi)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

Asked by herhey99 3 izinyanga ezidlule

Answered by herhey99 3 izinyanga ezidlule

  • Kusonjululiwe

Bookmarks are now being placed in "Booksmarks" in the "Open Application Menu Tab"

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Applica… (funda kabanzi)

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Application Menu" Tab.

I've found that the "New Bookmarks" can be "Dragged" as a copy to "Bookmarks", from the "Bookmarks" located in the menu, for they will stay there unless I delete them

I can not move the "Bookmarks" back to "Other Bookmarks"

Would I lose My Bookmarks, If I "Refresh" Firefox, as suggested in the "Troubleshooting Section? If there is a chance of this happening then that would Absolutely Be Catastrophic!!

Asked by David DeBord 3 izinyanga ezidlule

Answered by David DeBord 2 izinyanga ezidlule

  • Kusonjululiwe

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (funda kabanzi)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Asked by kFirefoxForum 1 inyanga edlule

Answered by kFirefoxForum 4 emasontweni adlule

  • Kusonjululiwe

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (funda kabanzi)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

  • Kusonjululiwe

Dark mode broken after update

I am on Linux Mint 21.2, and I just updated Firefox (141.0). Now, the bookmarks bar, toolbar, and the tabs (everything above the displayed page), as well as the menu, boo… (funda kabanzi)

I am on Linux Mint 21.2, and I just updated Firefox (141.0). Now, the bookmarks bar, toolbar, and the tabs (everything above the displayed page), as well as the menu, bookmarks menu, and sidebar, are in light mode even though I have dark mode set (They were dark before the update). I tried playing with the Dark Mode settings to no avail. My system is set to dark mode in general. Are others experiencing this? Is there some sort of fix?

Asked by cnuzzi2552 3 izinyanga ezidlule

Answered by cnuzzi2552 3 izinyanga ezidlule

  • Kusonjululiwe

I deleted all the shortcuts from homepage and now cannot add them

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back. There are no blank shortcut icons on the page anymore. No setting to … (funda kabanzi)

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back.

There are no blank shortcut icons on the page anymore. No setting to enable them. Shortcuts are enabled. Page is mostly blank, only has Firefox icon.

I tried to close and open Firefox as well as disabling and enabling the shortcut setting. Adding more rows did not do anything.

Before this issue occurred, I had one shortcut on the page that was linking to localhost. I opened the edit window to the shortcut and pasted the same address and saved changes. After that I removed the shortcut. All of the blank tiles immediately got removed from page and I had no way of adding more shortcuts.

Asked by rosgaajanla 1 inyanga edlule

Answered by rosgaajanla 2 emasontweni adlule

  • Kusonjululiwe

Firefox refuses till show Facebook.com

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything … (funda kabanzi)

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

Asked by Goranf 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

reddit blocks Firefox

macOS 15.6 Firefox 141.0.3 - my preferred browser I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, al… (funda kabanzi)

macOS 15.6 Firefox 141.0.3 - my preferred browser

I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, although my problem seems slightly different.

I can apparently login to reddit OK but when I try to access a subreddit thread, a warning comes up - see image.

I have cleared Firefox site data, cookies, cached files, etc - problem remains.

I have restarted Firefox in Troubleshooting mode - problem remains, so not an extension.

However, https://old.reddit.com has no problems with Firefox, lets me access threads, etc and comment.

No problems accessing reddit with Safari or DuckDuckGo browser.

Asked by UKLarry 2 izinyanga ezidlule

Answered by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

I cant follow up on ticket #305857 I have no Library it is all blank - no history, no bookmarks, NADA!

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST. Thu 2025-… (funda kabanzi)

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST.

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

then I got tha same message again

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

the next day I couldn't get in so I had to reset my password

Fri 2025-08-01 11:18 AM Forgot your password? Fri 2025-08-01 11:25 AM Your password has been reset

Then this appeared about 50 minutes later

Fri 2025-08-01 12:14 PM Forgot your password?

I found out about Mozilla Monitor and thought it might help

Fri 2025-08-01 12:14 PM New sign-in to Mozilla Monitor

Fri 2025-08-01 12:21 PM Mozilla Monitor⁩ found no known breaches

Then I got:

Fri 2025-08-01 12:30 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:33 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

Then I got

Fri 2025-08-01 11:32 PM Mozilla Support Request: Share your feedback with us

which contained a copy of my post [I have made a bit of a hash up with my mozilla related logins]

Thu Jul 31, 2025, 07:34 but was appartntly sent by "Anonymous User"

this email wanted to know if I was satisfied - how could I be, when the problem wasn't solved?

next I asked another question {Which I can't see in my Emails} which netted me this reply,

Sun 2025-08-03 08:52 AM Mozilla Support Forum<no-reply@support.mozilla.org>

next I was back to this again

Mon 2025-08-04 03:59 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again just this morning!

Thu 2025-08-07 10:08 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?


I am as much a believer in security as the next person but I don't understand what is going on,

I have had no response to my original ticket, which I beleive was number 305857 which I can no longer find any refernce to in my account, and I still have a completely blank Library! and I can't even make any new bookmarks!

Plaes help, Yours sincerely, Ms Jacq Felis (AKA Kaelkitty).

Asked by Kaelkitty 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Ikhiyiwe

Lost all my pinned an open tabs

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it to… (funda kabanzi)

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it took me half an hour to manually restore the pinned ones one by one but not all of them as I cannot remember all of them let alone all the open tabs I had (hours of research gone down the toilet).

There should be a way to backup and restore pinned and open tabs so this doesn't happen, the history option does nothing.

OS: Linux Mint 22 fresh install from a week ago Previous version of Firefuxxed updated after this shamossel.

Asked by a.frayed.knot.mate 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

Switzerland emoji flag replaced with the one of Sark

Hi, I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the sc… (funda kabanzi)

Hi,

I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the screenshot looking at the same website with Firefox on the left, and Brave on the right:

There's a big mess in the flags' emojis apparently looking at a page showing all the countries. See second screenshot.

Asked by Marc-Aurèle 1 inyanga edlule

Answered by Marc-Aurèle 1 inyanga edlule

  • Kusonjululiwe

Firefox Focus dark text

Hey, Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text … (funda kabanzi)

Hey,

Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text hard to read. I've tried clearing cache, reinstalling, force quitting and changing the theme on the app and on my phone. How can I get the text back to white?

Asked by Eero Kolu 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (funda kabanzi)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

Asked by Beuteschema 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule