Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Please firefox help me I will never forget your kindness I am very very very sad............

I lost all my personal data on Firefox as soon as I changed the password and I did not know that you can lose everything that I had registered in the download box and the… (funda kabanzi)

I lost all my personal data on Firefox as soon as I changed the password and I did not know that you can lose everything that I had registered in the download box and the previous archive. Now I am very, very mentally disturbed and I do not feel safe and I am very sad about what happened to me. I am crying now. What should I do? My psyche is really broken due to the lack of information....

Asked by h.amhioss 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

I was hacked and all of my old accounts were taking over I reset everything and am starting new I don't want to use goggle for anything any suggestions on replacements for goggle apps that secure

'I was hacked and all of my old accounts were taking over I reset everything and am starting new I don't want to use goggle for anything any suggestions on replacements f… (funda kabanzi)

'I was hacked and all of my old accounts were taking over I reset everything and am starting new I don't want to use goggle for anything any suggestions on replacements for goggle apps that are

 secure 

Asked by zzzsip423 3 izinyanga ezidlule

Answered by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

Audios do not play in a webpage

In the webpage https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/ when I click to listen to play a segment (▷ Listen) it shows momentarily a button … (funda kabanzi)

In the webpage

https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/

when I click to listen to play a segment (▷ Listen) it shows momentarily a button but then returns to the original (▷ Listen). However, when I open the page in Chrome it plays without any problem. What could be the problem?

Asked by emfril 2 izinyanga ezidlule

Answered by emfril 2 izinyanga ezidlule

  • Ikhiyiwe

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but th… (funda kabanzi)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Asked by SuMo Bot 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Sidebar comes with waste space after update

After update to 141.0.3(64bit), sidebar comes with waste space, as pink area in attached image. It didn't shows in these years I'm using FF, I want to remove it but keep… (funda kabanzi)

After update to 141.0.3(64bit), sidebar comes with waste space, as pink area in attached image.

It didn't shows in these years I'm using FF, I want to remove it but keep sidebar exist, like it was before. Where can I adjust it ?


If it's needed to be exist, why not put it on top of Sidebar ?

Asked by rose_roo 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Bookmarks import said 0 imported?

Hello, I just used the Firefox 141.0 (aarch64) wizard for Raspberry Pi OS 1.0, to import bookmarks from Brave, however the wizard said 0 bookmarks imported. I also manua… (funda kabanzi)

Hello, I just used the Firefox 141.0 (aarch64) wizard for Raspberry Pi OS 1.0, to import bookmarks from Brave, however the wizard said 0 bookmarks imported.

I also manually exported and imported the bookmarks.html file and the latest bookmarks aren't appearing at the top. It seems the bookmarks are nested in some bookmarks directory by default. I'm confused?

Also I tried a manual import several months ago but same issue about some strange nesting structure rather than simply appearing at the top. Now I'm really confused and worried I'll lose my bookmarks as there's about 3 version in various nested structures. Please help just make an easy move to Firefox.

Asked by kFirefoxForum 3 izinyanga ezidlule

Answered by kFirefoxForum 3 izinyanga ezidlule

  • Kusonjululiwe

Update to 141.0 lost previous tabs

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. … (funda kabanzi)

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. Can I still recover them?

Asked by robin33 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

How can I pass the full url to the AI prompt?

I've found out that you can create custom prompts for the AI sidebar with the configuration `browser.ml.chat.prompts.*`. Usually, this is done with the selection text. Ho… (funda kabanzi)

I've found out that you can create custom prompts for the AI sidebar with the configuration `browser.ml.chat.prompts.*`. Usually, this is done with the selection text. However, I'd like to pass the URL instead. I could use `%url%`, but that does not include parameters after `?` and hence does not work for Youtube.

Is there any variable that I can use to pass the full URL including parameters of the URL?

Asked by Gerenuk 3 izinyanga ezidlule

Answered by Nathan Giovannini 3 izinyanga ezidlule

  • Kusonjululiwe

Lost all windows and tabs

Firefox on my mac has been acting buggy lately. The last time I quit and reopened it, all of my windows and tabs were gone. there is no restore previous session available… (funda kabanzi)

Firefox on my mac has been acting buggy lately. The last time I quit and reopened it, all of my windows and tabs were gone. there is no restore previous session available and the recently closed tabs and windows options are grayed out. How can I restore?

Asked by Jeff Sandler 3 izinyanga ezidlule

Answered by Jeff Sandler 3 izinyanga ezidlule

  • Kusonjululiwe

Debian 13

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-fi… (funda kabanzi)

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-firefox-linux#w_installare-firefox-tramite-il-pacchetto-deb-per-le-distribuzioni-basate-su-debian-consigliato and the commands were


sudo install -d -m 0755 /etc/apt/keyrings

wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | sudo tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

echo ' Package: * Pin: origin packages.mozilla.org Pin-Priority: 1000 ' | sudo tee /etc/apt/preferences.d/mozilla

sudo apt-get update && sudo apt-get install firefox firefox-l10n-it

but I get this result OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signature by 35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3 was created after the --not-after date.Il repository "https://packages.mozilla.org/apt mozilla InRelease" non è firmato.

What mistake could I have made? Apart from the fact that now we use sudo apt update && sudo apt install Thank you in advance for your response.

Asked by ugorosa1 2 izinyanga ezidlule

Answered by ugorosa1 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox refresh rate is not on sync with the display refresh rate

Hello team, I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward. I am running Firefox 141.0 version o… (funda kabanzi)

Hello team,

I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward.

I am running Firefox 141.0 version on my Macbook M4 Pro. The refresh rate of the display is set to 120Hz, but I the scrolling and interaction in the browser feels like it's on standard 60Hz refresh rate. When I compare it to Safari/Chrome it's not as fluent as it should be.

Am I missing an existing option that could be changed or is it something available at the moment?

Thank you, Arsen

Asked by arsen.s 3 izinyanga ezidlule

Answered by TyDraniu 3 izinyanga ezidlule

  • Kusonjululiwe

Dark mode on Firefox Focus Android UI Contrast issue

The suggestions and autofill section in the Firefox Focus Android app is completely unreadable when app is in dark mode. Because of the poor contrast of using dark text o… (funda kabanzi)

The suggestions and autofill section in the Firefox Focus Android app is completely unreadable when app is in dark mode. Because of the poor contrast of using dark text on dark background. I had to switch to light mode to be able to view the suggestions.

Please fix it in the next update asap. Thank you.

Asked by acestarkxd 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Signing in to flickr

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone thro… (funda kabanzi)

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone through all the usual procedures, clearing cookies etc, including starting Firefox in safe mode, but still the problem persists and I am now at a loss. As a test, I even installed the Chrome browser and I was able to log into flickr with no problem. I have a laptop running Window 11 and the latest Firefox and the problem is the same on that - no flickr login.

Thank you for your help

Asked by haithwaik 2 izinyanga ezidlule

Answered by haithwaik 2 izinyanga ezidlule

  • Kusonjululiwe

I accidentally resetted my password and can't sync from my old computer browser

I got a new PC and tried to sign in to my FireFox account to synchronize. But, foolishly, I ended up resetting my password! Don't know why did that, as I was able to loca… (funda kabanzi)

I got a new PC and tried to sign in to my FireFox account to synchronize. But, foolishly, I ended up resetting my password! Don't know why did that, as I was able to locate my password stored elsewhere. I think this action erased all my data in my online profile & I cannot access my account data (bookmarks, user IDs & passwords) online.

Since my data was still in my old PC, I followed the directions for finding my Profile folder. I copied the folder contents to the Profile folder in the new PC. This has not worked.

I realize I wasn't supposed to copy the entire folder contents, which could be the reason why it's not working. Also, the profile folder contained a large amount of data (3 G). So, it's possible that not all files have been transferred correctly.

Please help me!

Thank you very much! Madoka

Asked by madokag 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule