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I have an account with a certain email. I need to use a different email for specific connections. Do I need to create a new separate Firefox account with the second email? If so, how?

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

• Clear the startup cache
• Delete extensions.json
• Delete compatibility.ini
• Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
• Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

• syncGUID changes to presumably random new value
• active changes from true to false
• userDisabled changes from false to true
• seen changes from true to false

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I tried disabling all of the add-ons but it did not help. Has anyone else experienced this or have a possible solution?

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

I'm not sure exactly when this behavior started, but I've noticed that when I click a link to an XPI file on a third-party web-site, Firefox no longer prompts to install the extension.

For instance, when I click the outlined link in the first screenshot, the second screenshot shows what happens.

Push notification banner from YouTube stays on desktop without closing after 5 seconds. Why? Windows 10 never had this issue. With Windows 11, it worked after a clean install and then it stopped. Why? I checked all settings within Windows.

Settings / Accessibility / Visual effects (ON) / Dismiss Notification after this time amount (5 Seconds) / Notifications checked (ON).

The notification banner hangs and never closes. Google search tells us how to enable and disable. IT HAS NOTHING FOR CLOSING BANNER AFTER 5 SECONDS.

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the background disappeared.

Why do you have to keep "Allow Firefox to send technical and interaction data to Mozilla" and "Allow Firefox to install and run studies" enabled?

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error messages shown in the image.

All extensions are disabled.

Tracking protection is set to standard

The browser settings are set to standard

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Hello,

I'm experiencing an issue with the search bar on the Firefox homepage. When I click into the search field and begin typing, the cursor jumps to the address bar, and the text I’m entering gets redirected there instead of staying in the search bar.

I've checked my search settings, and everything seems to be in order. I’ve also tried disabling add-ons, but the issue persists. Could you please assist me in resolving this problem?

Thank you for your help.

Best regards, Tivadar Tot

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But it is making my work really difficult. Here are IDs of some of the crash reports (i found that I should post them here to get help) bp-1362556a-479e-4d29-8d25-24d060240827 bp-f743f721-6668-44af-a590-f058d0240827 bp-abbc2e52-a121-41f2-9275-d73e60240827 bp-74137ee7-cfe7-4362-a450-567500240827 bp-ca2327bf-99b5-4f2d-9e08-42dd00240719

Please help Thanks

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Hey guys,

Can you please tell me how to get my extensions to appear on the toolbar? As you can see from the image (titled "forFirefox03"), only one is shown.

The images (titled "forFirefox01" and "forFirefox02") show all the extensions that I would like to have on the toolbar.

I've included the "About Firefox" (titled "forFirefox04") to show you which browser version I have.

I don't know if I need to show you the title names, but I'm used to Microsoft Answers, where I can put the images between the text, and here, I can't, so I'm assuming I have to show you them as names and images.