Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Firefox 139.0.4

My Win10 & Win11 pc's updated to this version and they all have the same problem: The bookmarks have disappeared. Including my pinned bookmarks on FF's opening page… (funda kabanzi)

My Win10 & Win11 pc's updated to this version and they all have the same problem: The bookmarks have disappeared. Including my pinned bookmarks on FF's opening page.

I also just noticed that there are no "toolbar items".

Asked by lajoes 1 usuku oludlule

Answered by lajoes 23 imizuzu edlule

  • Kusonjululiwe

how to remove AI from my Firefox?

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug … (funda kabanzi)

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Asked by AlexSeanchai 3 izinyanga ezidlule

Answered by AlexSeanchai 2 izinyanga ezidlule

  • Kusonjululiwe

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (funda kabanzi)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 6 ezinsukwini ezidlule

Answered by T Fontana 5 ezinsukwini ezidlule

  • Kusonjululiwe

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (funda kabanzi)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Asked by Diane Bowers 3 ezinsukwini ezidlule

Answered by Diane Bowers 19 amahora adlule

  • Kusonjululiwe

Background image change

I cannot change the background image when my Firefox app opens on my MS Windows laptop. During set-up, the system had me select an image, but I want to change it as I fin… (funda kabanzi)

I cannot change the background image when my Firefox app opens on my MS Windows laptop. During set-up, the system had me select an image, but I want to change it as I find it distracting. Thanks!

Asked by Noah Henson 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 22 amahora adlule

  • Kusonjululiwe

Видео в полноэкранном виде

Здравствуйте. При воспроизведении видео на каком либо сайте в полноэкранном виде не скрывается панель задач виндовс. На других браузерах работает как надо. Менял где толь… (funda kabanzi)

Здравствуйте. При воспроизведении видео на каком либо сайте в полноэкранном виде не скрывается панель задач виндовс. На других браузерах работает как надо. Менял где только можно, даже в безопасном режиме также. Как её можно убрать?

Asked by bigdoomer26 4 ezinsukwini ezidlule

Answered by bigdoomer26 1 usuku oludlule

  • Kusonjululiwe

Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (funda kabanzi)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Asked by stockster23 1 usuku oludlule

Answered by Denys 1 usuku oludlule

  • Ikhiyiwe

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (funda kabanzi)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 1 usuku oludlule

Last reply by Kiki 1 usuku oludlule

  • Kusonjululiwe

Where icons of added search engines are stored?

In what file does Firefox store information about the icons of added search engines? (After copying the profile with the search.json.mozlz4 file, search engines added b… (funda kabanzi)

In what file does Firefox store information about the icons of added search engines?

(After copying the profile with the search.json.mozlz4 file, search engines added by the user work correctly, but their icons cannot be seen - each search engine is marked with the same icon 'magnifier' - as you can see in the attachment.)

Asked by No spam 2 ezinsukwini ezidlule

Answered by No spam 1 usuku oludlule

  • Kusonjululiwe

How to disable automatic translations

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that … (funda kabanzi)

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that automatically creates a new website, wich causes the images and some other stuff on the website to break. I tried disabling the translation on about:config off, as show in some other questions, but it did not work. This is being really annoying because it keeps breaking websites unless i get to the original link.

Asked by Eduardo Valente 1 usuku oludlule

Answered by Denys 1 usuku oludlule

  • Kusonjululiwe

Firefox now requires me to use a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the reques… (funda kabanzi)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Asked by Gary Hall 2 izinyanga ezidlule

Answered by Gary Hall 1 inyanga edlule

  • Kusonjululiwe

Cannot log in to Outlook

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says … (funda kabanzi)

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says "Logging out of Microsoft Outlook" and then takes me to the logged out screen. This was working fine until the last update of Firefox, and it works fine in the Duck Duck Go browser. It also works on my Android Cell phone.

Asked by daveclark517 1 inyanga edlule

Answered by jonzn4SUSE 1 inyanga edlule

  • Kusonjululiwe

New tab = home page

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens Duck… (funda kabanzi)

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens DuckDuckGo? (Read all help articles.)

Asked by computerdown 1 usuku oludlule

Answered by Denys 1 usuku oludlule

  • Kusonjululiwe

Where is a button to send your url link by email on Firefox?

I believe there was a button to send a url link by email on Firefox. I tried to find that button everywhere, but I still can't find it and it didn't even get to an answer… (funda kabanzi)

I believe there was a button to send a url link by email on Firefox. I tried to find that button everywhere, but I still can't find it and it didn't even get to an answer for this by asking questions on Mozilla website. Could you kindly guide me where to find that button?

Thank you in advance.

Asked by agarla 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 1 usuku oludlule

  • Kusonjululiwe

Mac OS desktop Firefox slow or stops working entirely

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermit… (funda kabanzi)

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermittent as well. I have uninstalled Norton products and changed Network proxy settings many times. Nothing helps. I have created new profiles. I switch between profiles. I have hacked into my WiFi router. Nothing, nothing helps. Safari hangs up too. Firefox on my android phone continues to work properly when using my Wifi router -the same router my Mac Studio connects to the internet with. I can access my third party mail service via Firefox on my android phone. Both FireTV devices work. I am at my wit's end. At this point I have shifted all of my work over to Chrome.

I have cleared caches. I have gotten rid of all cookies. I have restarted Firefox and rebooted my computer countless times.

Mac OS Sequoia 15.5 Firefox 138.04

Asked by pdegroot 3 emasontweni adlule

Answered by pdegroot 4 ezinsukwini ezidlule

  • Kusonjululiwe

why my gmail inbox no longer is visible

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that … (funda kabanzi)

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that I have made.

I do not have this problem using chrome on the same device or firefox on other devices.

Probably something simple, but I have no idea what.

Thank you

Asked by pelicans2 2 ezinsukwini ezidlule

Answered by jonzn4SUSE 1 usuku oludlule