Yonke imikhiqizo Community Forum

new computer. log into firefox, nothing is saved. pin an app, come back and it's gone. have to log into the app EVERY TIME. have to log into firefox too. why is it not saving anything???

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

I’m not tech savvy but Firefox just won’t respond I struggle to get a page to load and sometimes I get empty pages behind each other but don’t know how I get rid of them

I did a refresh on my Firefox and the system did all the backup. But now I can not all get all my tabs ,groups, history, as well bookmarks back into Firefox. So how do I get all info back? Denny Souers [redacted phone# from community support forum]

Continually, how to stop bonusnun.com from appearing in firefox. I have malware anti malware. Cannot stop this bonusnun

I finally found the solution! With help from my friends at Dell Computers, that is. The crash was due to the C: drive becoming overloaded with data. On advice, I purchased an USB portable hard drive and moved all the data not needed to be on the C:\ drive. It would be nice to have more than "common sense" to decide which files and folders are needed to run the computer nicely. If there is a book or manual that can list this for me, I'd buy it and check regularly. The computer now runs nearly like a new one and I'll be looking for a while before upgrading. Note that USB hard drives are relatively inexpensive, but need to be treated similar to the way most USB drives are (Don't just plug or unplug while the data is flowing). Storing unused files will pay off so that you don't get caught having to clean house at a very busy time. Enjoy...

Hi, firefox: 153.0 Yesterday evening I put 3 tabs in a "group tab" I decided to call "ARS".

This morning I don't see how I can re-open this group tab. Many topics speak about a button "list all tabs". That button doesn't appear in my firefox (even when I have 50 tabs open). I tried the "customize" menu of firefox and "got back to factory setting", but it is still not there.

When I go to the contextual menu of a tab, I see that I can add it to a new container or the "closed group tab - ARS". When I do so for a tab, it closes. (I'm not sure it's normal.)

At this point, I really just want to remove the tab group (because I already re-opened the tabs... it took 5s, fixing the problem is now entering the 20'...) but I don't see how I can do it. It appears nowhere. I even "deactivated the group tab" feature and then reactivated it... the "ARS" group tab still appears in the "closed group tabs" submenu.

Thank you for the information.

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

A site, Rotten Tomatoes tells me I have to turn off "adblockers", no idea what "adblocker",and that this presumably via Firefox. Directions to find adblockers on Firefox are utterly opaque. How Do I find and then delete "adblockers"?