Yonke imikhiqizo Community Forum

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

Hello, everyone,

Tried to download Firefox onto my android mobile, but it kept saying I have to get the app from google.

Due to my ‘thing’ about internet security, I will not use google at any price!

Can you direct me to where I might get the app elsewhere, please?

Thanx very much,

KR CJAB

Hello All of a sudden i am unable to sign into Hotmail, i receive the following message - Please retry with a different device or other authentication method to sign in. For more details, please see this link

The link takes you to Microsoft error 400 when signing in - https://support.microsoft.com/en-us/account-billing/error-400-when-signing-in-7af27146-7624-4397-a374-6f8eae4367fe

I have tried all the suggestions clear cache, restart, refresh, turned off extensions etc. but these have not resolved the issue, also this has only started happening within the last couple of weeks.

OS win11

I am able to sign into Hotmail via other browsers.

thanks.

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards. What can I do?

I noticed I cannot log on to amazon.ca or shaw.ca anymore on firefox, why?

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both installed during my time of dealing with my Windows issue. Five days apart Feb 5 and 10, 2026. Both show the same version number 147.0.3, and same size 322MB. I have used FF for many years so these seem to have been installed sometime during my efforts to repair Windows. My FF was never a part of the Windows issue AFAIK.

Anyway I have FF working as I like with my Session Manager and various AddOns and personal settings, so I do not want to have to start over with FF. So how do I choose which instance of FF to uninstall in Control Panel?

My issue with Windows was my Outlook would not connect to the server. I assume Microsoft Exchange server, my internet connectivity was fine. And FF was fne as well. I eventually was able to repair my M365 connectivity. Major PITA from out of nowhere.

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes unresponsive.

I’ve tried disabling extensions and changing my home page, but the issue persists. Are there any specific settings or troubleshooting steps in Firefox that can help improve performance when using online calculators like this?

Any guidance or tips would be greatly appreciated. Thanks!

firefox on mac seems entirely broken.

in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons )

the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled.

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

This code also removes the top menu item, but still leaves the separator line on top:

#tabContextMenu #context_moveTabToNewGroup {
  display: none !important;
}

Is there a way to remove the first menu item without adding the separator line?

Thanks!

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention

YouTube videos are choppy in Firefox, despite trying solutions like clearing the cache, disabling hardware acceleration, and using Safe Mode. I’m using Windows 10 with the latest version of Firefox. What can I do to resolve this?"

Firefox updated automatically overnight, all bookmarks vanished. Toolbar bookmarks, gone. History information disappeared two weeks ago. Library box is now gone, too! Windows 11. Firefox version 147.0.3 64-bit

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already tried disabling hardware acceleration and clearing my browser cache. The issue persists even when I’m in Safe Mode. I’m using the latest version of Firefox (XX.XX). Any suggestions on how to fix this?"