Yonke imikhiqizo Community Forum

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any messages. How do I turn this automatic delete function off?

Hello, I started using Thunderbird in order to be able to manage all my email accounts from one place and I stumbled to one problem. I have 6 different email accounts and all are created by me.

I know that I cannot add a Proton account as it requires a paid service from Proton that I don't need as I use it only as a backup account in order to be able to recover the other 5 ones.

My Yahoo account added successfully without any problems as my 2 Google ones.

My primary outlook was added successfully by using the simple add account setup. The problem started when I was trying to add my second outlook account. Everything I tried it always gives me an error that says "Authentication error. Unable to login at server. Probably wrong configuration , username or password." I know for a fact that the username and password are correct as when I start to add the account it displays a prompt on my phone to verify the connection. But at the last step it says the error I mentioned. I even tried to clear all cookies and passwords and tries again but without any success. I compared the configuration of the 1st outlook one to the 2nd and they were correct. Correct hostnames, security etc.

I also checked the account settings in of the emails on the providers page and the only difference is that in the 2nd I haven't enabled the 2FF authentication.

What am I doing wrong?

Appreciate the help! Alex

I have two email addresses on Thunderbird: [redacted] @gmail.com and [redacted] @gmail.com which I use regularly. Recently, when trying to open these accounts, I have found that I am unable to do so but that when I click on the Thunderbird icon, I get a mall box with various symbols on it, none of which helps to open my inboxes. Your assistance would be much appreciated and my mobile number is [redacted phone# from community support forum] Thank you, David Beglan.

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first line is sometimes just the bottom half of a sentence in the email (if that makes sense). I can't scroll back to the beginning. If I go to outlook and display the same email it displays fine.

Did something change in 152.0 to cause this?

Thanks, Ed Mazurek

My Sent folder is empty, but I did not empty it. Test messages are not being saved in it. I tried making a Sent folder under Local folders and directing Sent items to it. They do not arrive there, either. What may have gone wrong?? email me at [redacted from public] @alum.mit.edu

Hello all,

Apologies if this is going over old ground. I've tried the usual Repair Folder fix without success and I'm cautious about trying anything further without some expert input for fear of doing more damage.

Thunderbird version: 140.12.1esr (64-bit) Windows version: 11 Server type: POP, messages not left on server Inbox " Folder properties" reports: 16384 messages. 13.8GB on disk

The Entire contents of Inbox disappeared after the following sequence of actions: 1. Tagging a selection of messages (in Inbox). 2. Making only those tagged messages visible (using Quick Filter). 3. Selecting all of the visible messages (select first, shift-select last). 4. Deleting the selected messages (Del key) The intended messages were successfully moved to the Deleted folder.

The Inbox now appeared empty. At this point only tagged messages were set to be visible but these had been deleted so an empty Inbox pane seemed correct. Resetting the tags visibility of Quick Filter did not make the messages reappear.

The messages are however visible and openable when doing either a straight folder search or when using a search folder. Inbox Folder Properties reports that the messages are still present and the reported size on disk seems appropriate for the number of messages.

Messages in all of the other folders are visible.

At this point I did a complete Export of the profile. When I discovered that Windows would not recognise the resulting .zip file I also did a straight copy of the Inbox file within the profile folder to a safe location (I understand that the export .zip file is intended for re-import to Thunderbird and that Windows might not recognise it).

I then did a Repair Folder (within Folder Properties dialogue). This made no difference although the size of the Inbox.msf file reduced dramatically (I didn't make a note of the before and after sizes).

I then quit and restarted Thunderbird several times. This at first made no difference. After perhaps 3 or 4 restarts however a relatively small number of files have reappeared in Inbox (a tiny percentage of the correct total). Curiously, most of these (but not all) are marked as spam. Ordinarily I would delete all messages marked as spam but there are probably some that I have missed. It looks rather as if the files which are now visible in Inbox are ALL of the spam messages plus a handful of others. Of the 172 messages which are now visible they were initially correctly reported in the folder pane as being 172 unread messages.

Another strange thing is that when selecting the Inbox on the folder pane, the small number of messages which become visible only appear after a delay of perhaps 10 seconds (previously this was instantaneous). When selecting any other folder, the messages are displayed instantly.

I'm not quite sure what best to do next. I haven't yet tried deleting the Inbox.msf file. Any wisdom will be gratefully received.

Thanks in advance.

I have followed all instructions I can find through many searches online but cannot get my outlook email to configure in Thunderbird. First, I have no option to chose OAuth2 even though I have deleted any outlook passwords, email accounts, and Thunderbird is up to date. I have received so many error messages I cant keep track. Bottom line, all my other email accounts configure find except for outlook. Any help would be appreciated Steven Pecoraro

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I created. I have not had a problem like this and have used thunderbird for many years.

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peoplepc.com, from say 7-9-26? I am hoping to God you have a back up.... I lost so much stuff that I need.

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]

/edited email and phone# from community support forum

trying to sort my inbox by sender to consolidate ones from a sender. found a solution but could not figure out how. said:

view/sort/sender

cant figure out where to find the 'view' option

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the folders anymore. But after shutting down Thunderbird and starting Thunderbird again, the folders are back... How do I delete the folders to not see them anymore?? (see also attached screen print)

Best regards, Marianne

Have been using Juno Email Accounts for past 10 years with Thunderbird Email Client Program for downloading Emails off the cloud. It is now more difficult to make contact with Juno for Tech Support. To do Email one has to have an Email Address and Password ... THEN they need the Incoming Email Server with the Type of server ( POP, SMTP, IMAP ) . Long Story Short it is now Impossible to Install Mozilla Thunderbird onto Win10 Machines.

My Email Address is [edited] @Juno.com ... My Text Mail Address is [edited]

/edited email and phone# from public community support forum

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP.

THANKS

[edited email from community support forum]