Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Lost Access to my email account

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever.… (funda kabanzi)

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

Asked by lava950 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

primary email lost.

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (funda kabanzi)

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.

Asked by Fulton Asphalt Solutions 3 emasontweni adlule

Last reply by Paul 3 emasontweni adlule

access to account

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the pr… (funda kabanzi)

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

Asked by at8400 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

entering birthdate without direct input is stupid!!

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the… (funda kabanzi)

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

Asked by Fraser Henderson 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

changing a Firefox Relay to a different email

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone nu… (funda kabanzi)

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

Asked by mrv 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

primary email changed - still remains the same on www.mozilla.org ?!

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in… (funda kabanzi)

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in Firefox, all is well. BUT coincidentally, after activating Mozilla Monitor, I saw that my OLD email is STILL saved on the settings page of www.mozilla.org/de/newsletter/existing/?fxa=1 (see screenshots).

Also, when trying to login using the DELETED, old email (bum*******.de), Mozilla tells me "must use primary email to login", meaning, they still didnt really remove that one!

Why is it still there and why didnt Mozilla change it?? I want it GONE!

Asked by nicogross 2 izinyanga ezidlule

Last reply by Konstantina Papadea 2 izinyanga ezidlule