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ERROR: Unable to log in at server. Probably wrong configuration, username or password

I downloaded a Thunderbird update and lost use of my email thereon. I had problems with my email password and had to reset it. I can get email now via the web. I unins… (funda kabanzi)

I downloaded a Thunderbird update and lost use of my email thereon. I had problems with my email password and had to reset it. I can get email now via the web. I uninstalled and then reinstalled Thunderbird for a "clean slate." I enter my name, email and password. The first message was positive, but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password"

HELP!

Asked by jodeepreston 1 usuku oludlule

Last reply by Matt 5 amahora adlule

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (funda kabanzi)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 1 isonto elidlule

Last reply by zeroknight 6 amahora adlule

file sheet

I think I have been hacked content://com.google.android.apps.docs.storage.legacy/enc%3Dencoded%3Dw7-Zwnh-twAbqPU8A49Sbwzkyh3YFBXzaxwTQLIT-3QCVwwR3r2yFTpK6l7OmPA%3D … (funda kabanzi)

I think I have been hacked content://com.google.android.apps.docs.storage.legacy/enc%3Dencoded%3Dw7-Zwnh-twAbqPU8A49Sbwzkyh3YFBXzaxwTQLIT-3QCVwwR3r2yFTpK6l7OmPA%3D

Asked by Bobbie Ledvina 8 amahora adlule

Can't get Thunderbird to send or receive emails W10

I recently had an SDD M.2 die on me (Boot drive). So have installed a replacement drive. The W10 install went well and installed a couple of apps such as SoftMaker Office… (funda kabanzi)

I recently had an SDD M.2 die on me (Boot drive). So have installed a replacement drive. The W10 install went well and installed a couple of apps such as SoftMaker Office. Then TB. Installed fine, but does not seem to work. I do have Web access to the Internet and so far all I can find that is not working is my TB. I have cut and pasted ALL login details to the account. Identical details to this PC (W11) which is working. Help, please?

It's probably going to be something stupid I've mixed. Regards Kevin

Asked by PRINCY557 10 amahora adlule

Last reply by david 8 amahora adlule

  • Kusonjululiwe

Missing server folder

My email provider is Comcast. I have several server folders there. When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there. … (funda kabanzi)

My email provider is Comcast. I have several server folders there.

When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there.

There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there.

How do I get TB to fetch this folder / re-fetch all folders? Thanks!

Asked by alecramsay 23 amahora adlule

Answered by david 16 amahora adlule

  • Kusonjululiwe

Copying/Backing up Profile without email data

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the… (funda kabanzi)

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the Profile setup, which I don't want to do (due to email data being so large in many cases).

I see all my email data is in a folder called "ImapMail" within the Profile folder. Is it possible to backup the Profile and just exclude that folder? I mean, if the Profile is transferred to another system, won't the email just be downloaded again? Or will it not work that way?

Thanks.

Asked by Michael S 1 isonto elidlule

Answered by david 1 isonto elidlule

installing thunderbird 115.70 on a new win 10 pc error cam up mailbox already exist

installing thunderbird version 115.7 an exeption occurred: email box already excists, no way when installing a new win 10 computer. version 12.115 works fine. is this a b… (funda kabanzi)

installing thunderbird version 115.7 an exeption occurred: email box already excists, no way when installing a new win 10 computer. version 12.115 works fine. is this a buc in version 115.7 ??

Asked by hansP pruijsjeh@gmail.com 1 inyanga edlule

Last reply by Matt 17 amahora adlule

Email will not down load

Email will not down load and after a bit the message that it cannot reach IMAP server. Nothing was changed that I know of since last night to now. My gmail account has th… (funda kabanzi)

Email will not down load and after a bit the message that it cannot reach IMAP server. Nothing was changed that I know of since last night to now. My gmail account has the new messages in it. Also all of the emails in my inbox have disappeared. All of the other folders have content

Connecting to IMAP keeps timing out

Asked by peteferry 5 izinyanga ezidlule

Last reply by donna barlow 1 usuku oludlule

iMac Firefox Won't Open

After wipe of drive and reinstallation of Ventura by the Apple Store, and migration from Time Machine, Firefox won't launch. It's there, but it won't open. Click the ic… (funda kabanzi)

After wipe of drive and reinstallation of Ventura by the Apple Store, and migration from Time Machine, Firefox won't launch. It's there, but it won't open. Click the icon and the icon moves as if it were going to launch, but the app doesn't open. If I were to reinstall Firefox, would it sync with my settings and Bookmarks?

Asked by John 2 ezinsukwini ezidlule

Last reply by jonzn4SUSE 1 usuku oludlule

Firefox won't open.

There was a hardware problem with my iMac; the Apple Store fixed it and in the process wiped the disk and reinstalled Ventura. I then restored from Time Machine. Most t… (funda kabanzi)

There was a hardware problem with my iMac; the Apple Store fixed it and in the process wiped the disk and reinstalled Ventura. I then restored from Time Machine. Most things work, but Firefox is one that doesn't. It will not open. If I click the Firefox icon in the Dock, it looks like it's going to open --- the icon moves to the right and bounces back --- (something similar happens if I click on the app in the Applications list), and then Firefox fails to open. No error message or anything. Firefox is still opens on my iPad and iPhone. Would it be of any use to reinstall Firefox? Would the new installation automatically find my Bookmarks and sync with the iPad and iPhone?

John Varela javcomm@icloud.com

Asked by John 1 usuku oludlule

Last reply by jonzn4SUSE 1 usuku oludlule

locate folder

Dear Mozilla, after a few years I decided to support you - I have been a user sine Outlook Express died back in ... 2009. I found Thunderbird most attractive then, and … (funda kabanzi)

Dear Mozilla, after a few years I decided to support you - I have been a user sine Outlook Express died back in ... 2009. I found Thunderbird most attractive then, and now. Problem - SSD crash - reinstall Win 10, reinstall Thunderbird, locate folder: By experience, it is located on another harddisk (SSD) and a separate partion for communications, and a folder called 'Thunderbird'. ;-) However, re-installing Thunderbird and locating the folder, DOES NOT work. I am unable to read ANY of my old emails, decades back - important ones. Pleeeaase help. ;-(

-)

Asked by arnomd 1 usuku oludlule

Last reply by david 1 usuku oludlule

Firefox messed up display

I am using Firefox on Linux. Version is showing as 114.0.2 when I do firefox --version. The display in the Firefox windows is completely messed up. Can't show what I mean… (funda kabanzi)

I am using Firefox on Linux. Version is showing as 114.0.2 when I do firefox --version. The display in the Firefox windows is completely messed up. Can't show what I mean as I probably can't get a screenshot. Is this to do with hardware accelerated video? These messages appeared when I tried it from the command line: "[GFX1-]: glxtest: libEGL missing methods for GL test Missing chrome or resource URL: chrome://global/skin/icons/warning-16.png" It starts and then has very high CPU. I had to reboot. I may have added something to the config in the past, using the GUI, but can't remember what I did, maybe to do with the hardware acceleration, thinking I could try seeing if it would work. I tried a few things adding these lines to a user.js file in the profile folder (something I found online):

"user_pref("browser.preferences.defaultPerformanceSettings.enabled", false); user_pref("layers.acceleration.disabled", true");

This has not helped. Is there anything else I can do?

Asked by brian05 4 ezinsukwini ezidlule

Last reply by brian05 2 ezinsukwini ezidlule

"The server has timed out"

Hello, I have a problem in Thunderbird when transferring emails from one account to another. It tells me that "the server has timed out" and interrupts the transfer of … (funda kabanzi)

Hello,

I have a problem in Thunderbird when transferring emails from one account to another. It tells me that "the server has timed out" and interrupts the transfer of files. How can I fix it?

I attach a picture of my connection speed.

Thank you, best regards

Asked by Louksna 2 ezinsukwini ezidlule

Last reply by david 2 ezinsukwini ezidlule

Old Settings on Firefox Not Available

I deleted Firefox from my Windows 11 computer because it was having issues. I reinstalled but I did not get back the same settings I have on my laptop. I have tried to do… (funda kabanzi)

I deleted Firefox from my Windows 11 computer because it was having issues. I reinstalled but I did not get back the same settings I have on my laptop. I have tried to do a complete uninstall and remove all Firefox files but, there are files attached to my Avast antivirus that I can't delete. Also when I down load it wont Sync. Firefox is my browser of preference and I do not want to use another browser. I should also note that Firefox has been completely removed from program files, program files(x86) as well as program data but there are still file in Avast and Windows. See picture attached. Help I really love Firefox

Asked by reality.pro 2 ezinsukwini ezidlule

Thunderbird Update Window

Before I updated to Supernova, when I opened Thunderbird and there was an update available, a window would automatically open in Thunderbird showing the available update … (funda kabanzi)

Before I updated to Supernova, when I opened Thunderbird and there was an update available, a window would automatically open in Thunderbird showing the available update (screenshot attached), which allowed me to read the Release Notes to see what was being updated, before applying the update.

However, since updating to Supernova, this no longer happens.

I have always had my settings set to General / Updates / Check for updates, but let me choose whether to install them and as I said, this worked until updating to Supernova.

So can someone tell me what I need to do, to get the update window opening automatically again?

Thanks.

Asked by Hawkeye58 2 izinyanga ezidlule

Last reply by Hawkeye58 2 ezinsukwini ezidlule