Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (funda kabanzi)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 3 izinyanga ezidlule

Answered by Kiki 3 izinyanga ezidlule

  • Kusonjululiwe

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (funda kabanzi)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 3 izinyanga ezidlule

Answered by Denys 3 izinyanga ezidlule

  • Kusonjululiwe

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (funda kabanzi)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber 3 izinyanga ezidlule

Answered by Eugene Faber 3 izinyanga ezidlule

can't add bookmarks to home page with the latest version

Newest update removed my bookmarks from the home page and put what it wanted on it. I can't add the ones I want. How do I add the ones I want back to the home page on my… (funda kabanzi)

Newest update removed my bookmarks from the home page and put what it wanted on it. I can't add the ones I want. How do I add the ones I want back to the home page on my mobile. Last version no problem. This Newest version is bad (being polite) ;)

Asked by cadenza2017 4 emasontweni adlule

Last reply by Paul 4 emasontweni adlule

  • Kusonjululiwe

location

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct locatio… (funda kabanzi)

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct location, so why doesn't Firefox?

I have tried to change weather location on my Firefox homepage by putting in the correct town and state, then hitting the search icon but nothing happens, although once I was redirected to the AcuWeather site.

This is not that big a deal as I can get my weather on my Samsung phone, but it is puzzling.

Thanks for your time--Maureen

Asked by mblawent 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Stop Firefox from randomly replacing my pictures

I download pictures frequently and have noticed an issue with Firefox. It appears that Firefox is accessing my files and replacing random pictures I had previously organi… (funda kabanzi)

I download pictures frequently and have noticed an issue with Firefox. It appears that Firefox is accessing my files and replacing random pictures I had previously organized in my Pictures folder. Even though I declined the permission for Firefox to access my pictures, it somehow still reads my files and replacing them it likes to. How can I stop this behavior? It doesn’t happen with other browsers.

There is an easy way to replicate this issue on the Firefox release, beta, and nightly versions:

1. Download a picture.

2. Move the picture to any folder within the Pictures folder.

3. Redownload the same picture again.

4. Click "Open" directly and open in Google Photos.

5. Click the three dots in the top-right corner to confirm the file's location.

You will see that Firefox knows the new file location and opens it from there. This indicates that Firefox is accessing file information directly because the "Open" function wouldn’t work if a third-party app was responsible for managing it.

Asked by Firefox User 1 unyaka odlule

Last reply by Firefox User 1 unyaka odlule

  • Kusonjululiwe

Collections on Mobile

For some reason after an update I lost the ability to access my collections. I can add new pages to my collection but have no way to access them. The option to add it to … (funda kabanzi)

For some reason after an update I lost the ability to access my collections. I can add new pages to my collection but have no way to access them. The option to add it to my homepage is now gone.

Asked by SamuraiLee 1 inyanga edlule

Answered by TyDraniu 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (funda kabanzi)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 1 unyaka odlule

Answered by Dave F 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

RECOMMENDED STORIES QUESTION: Is there a way to turn off images?

There are some recent very popular images that are upsetting for me personally. Is there are way to keep the RECOMMENDED STORIES active but hid certain (or all) images? … (funda kabanzi)

There are some recent very popular images that are upsetting for me personally. Is there are way to keep the RECOMMENDED STORIES active but hid certain (or all) images?

Asked by JmH 12 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (funda kabanzi)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Website Functionality completely broken after using "recent activity" function to open them

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a… (funda kabanzi)

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

Asked by FreshlySquoze 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

how do I activate my camera on microsoft teams during a meeting? I clicked the camera icon in the teams window upper right side toolbar and it does not work.

How can I activate my camera during a meeting on microsoft teams? I clicked the upper right camera icon in the teams toolbar during the meeting and it won;t turn on. … (funda kabanzi)

How can I activate my camera during a meeting on microsoft teams? I clicked the upper right camera icon in the teams toolbar during the meeting and it won;t turn on.

Asked by Joey Trujillo 1 unyaka odlule

Last reply by Joey Trujillo 1 unyaka odlule

  • Okugcinwe kunqolobane

frequently visited sites

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so … (funda kabanzi)

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so useful it was the main reason I've stayed with Firefox. It also won't let me remove the ones I don't want to see on that home page. It ignores "delete from history" and "remove" both.

Asked by Larrydonline 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Не получается добавить свой ярлык

Не получается закрепить свой ярлык на новой вкладке из-за недавних просмотренных сайтов.Я убираю их, а их как будто бесконечное количество.Возможно ли сделать так же, как… (funda kabanzi)

Не получается закрепить свой ярлык на новой вкладке из-за недавних просмотренных сайтов.Я убираю их, а их как будто бесконечное количество.Возможно ли сделать так же, как и на Chrome, убрать недавние просмотры и оставить те, которые закрепил? Я новичок в этом браузере и исследовал до этого форум, но нечего схожего не нашёл, так что не сердитесь на меня.

Asked by koronomirus 9 izinyanga ezidlule

Answered by koronomirus 9 izinyanga ezidlule