Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Error setting up new email accounts - "Unable to log in at server. Probably wrong configuration, username or password". But "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses… (funda kabanzi)

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses and said they work fine. But when trying to set up these new email accounts in Thunderbird - 128.5.2esr (32-bit) - I keep getting error messages. I know the passwords are correct because I checked them in Settings. After the first step in setup, I always get "Configuration found at email provider". If I click "Done", I get "Unable to log in at server. Probably wrong configuration, username or password". If I click "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

Asked by mwrr 11 izinyanga ezidlule

Answered by mwrr 11 izinyanga ezidlule

  • Kusonjululiwe

opening EML file stored on NAS problem

When I try to open EML file stored on NAS that was previously stored using the same Thunderbird app (version 142.0 (64 bits)) the preview is blank (photos attached) altho… (funda kabanzi)

When I try to open EML file stored on NAS that was previously stored using the same Thunderbird app (version 142.0 (64 bits)) the preview is blank (photos attached) although the message source shows content. When I copy this EML file from NAS to desktop and then open, the preview shows up correctly.

How to make it possible to open the EML straight from NAS and show its contents in the preview window.

Some time ago, with the previous (unknown) version of Thunderbird it was possible to open the EML straight from NAS and show its prebiew correctly.

Asked by piotr.rendaszka 3 izinyanga ezidlule

Answered by Ikleinyou 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird Suddenly Stopped Receiving POP Mail, caused by Bitdefender

After working fine for years, Thunderbird stopped receiving email from my POP accounts a month ago and I haven't been able to get it to work since. After weeks of experi… (funda kabanzi)

After working fine for years, Thunderbird stopped receiving email from my POP accounts a month ago and I haven't been able to get it to work since. After weeks of experimentation and frustration, the only way I can get TB to download POP mail is to install and run it in Windows Safe Mode with networking. However, once installed in Windows Safe Mode, TB run in Windows normal mode will successfully send messages from each account.

It would take pages to describe everything I've tried, so I won't. The results of all the tweaking and updates is the system specs below.

OS: Windows 10 Home (x64) version 22H2 AVS: BitDefender Email: Thunderbird 102.15.1 Add-ons: None Theme: Default Accept cookies: Always Exceptions: (added any that seemed even remotely associated with issue) https://accounts.google.com https://mail.google.com https://www.googleapis.com https://pop.gmail.com https://pop.gmail.com:995 https://smtp.gmail.com https://smtp.gmail.com:587 https://pop.centurylink.com https://pop.centurylink.com:995 https://smtp.centurylink.com https://smtp.centurylink.com:587

Saved passwords: mailbox://pop.centurylink.net (mailbox://pop.centurylink.net) Oauth://accounts.google.com (https://mail.google.com https://www.googleapis.com/auth/carddav https://www.googleapis.com/auth/calendar) smtp://smtp.centurylink.com (smtp://smtp.centurylink.com) smtp://smtp.gmail.com (smtp://smtp.gmail.com)

Hardware acceleration: Off

Gmail POP server: pop.gmail.com Port: 995 Security: SSL/TLS Authentication: Oauth2

Gmail SMTP server: smtp.gmail.com Port: 587 Security: STARTTLS Authentication: Oauth2

CenturyLink POP server: pop.centurylink.net Port: 995 Security: SSL/TLS Authentication: Normal password

CenturyLink SMTP server: smtp.centurylink.com Port: 587 Security: STARTTLS Authentication: Normal password

I'm at a total loss as to what I've missed or where to look next. I would appreciate any help.

Asked by Terry Potter 11 izinyanga ezidlule

Answered by sfhowes 11 izinyanga ezidlule

  • Kusonjululiwe

Unable to connect Firefox can’t establish a connection to the server at mesp.finance.gov.bd.

Unable to connect Firefox can’t establish a connection to the server at mesp.finance.gov.bd. The site could be temporarily unavailable or too busy. Try again in a fe… (funda kabanzi)

Unable to connect

Firefox can’t establish a connection to the server at mesp.finance.gov.bd.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by Asgar Ali Madrasah 3 izinyanga ezidlule

Answered by Asgar Ali Madrasah 3 izinyanga ezidlule

  • Kusonjululiwe

Thunderbird cannot setup mailbox after upgrade to Windows 11

Hi, I used Thunderbird on a portable computer in installing automatically my mailboxes without issue. Then the systems suggested me to upgrade to Windows 11. I did. But … (funda kabanzi)

Hi, I used Thunderbird on a portable computer in installing automatically my mailboxes without issue. Then the systems suggested me to upgrade to Windows 11. I did.

But since that time I can not more use Thunderbird because it cannot set up my mailboxes on outlook and a specific national operator.

Is there an issiue in usign Thunderbord under Windows 11 ?

Tks.

Asked by luxorion 3 izinyanga ezidlule

Answered by luxorion 2 izinyanga ezidlule

  • Ikhiyiwe

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (funda kabanzi)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

  • Ikhiyiwe

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (funda kabanzi)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Mails in IMAP subfolders do not show up

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mai… (funda kabanzi)

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mails in the Main IMAP-Inbox are shown. Subfolders (like "sent" or "drafts") are all found, but the messages inside will not be shown. It will only say "Load more messages" but does not find any. In K9-Maiil 11.1 this still worked, but I had to uninstall it as after the automatic update to 12.0 it suddenly kept crashing on startup.

Already tried to add my main account from scratch on my tablet (with a fresh install of Thunderbird 12.0), but the problem with empty subfolders remains.

Any thoughts on this?

Asked by sven_g 3 izinyanga ezidlule

Answered by Wayne Mery 2 emasontweni adlule

  • Kusonjululiwe

New account setup gets stuck on all our PCs

Hello All, We've used Thunderbird for a long time now. We recently added a few more computers to the office. When we try to add an email account via File>New>Email… (funda kabanzi)

Hello All, We've used Thunderbird for a long time now. We recently added a few more computers to the office.

When we try to add an email account via File>New>Email Account We fill in the two fields and click to proceed and the swirling circle just keeps going forever.

As a test we tried to add extra email accounts to our existing computers and the same thing happens.

All thunderbird versions are: 140.2.1esr (64-bit)

When i google this problem it suggests adjusting the firewalls or antivirus settings. It just seems strange that this problem would start all of a sudden.

thank you for any help. zac

Asked by zacwingfield 3 izinyanga ezidlule

Answered by Michel T 3 izinyanga ezidlule

  • Kusonjululiwe

Thunderbird can't connect to Yahoo email server

After years of working flawlessly today I turn on my computer, start Thunderbird and see the following Alert pop up- "An error occurred during a connection to pop.bizmai… (funda kabanzi)

After years of working flawlessly today I turn on my computer, start Thunderbird and see the following Alert pop up-

"An error occurred during a connection to pop.bizmail.yahoo.com:995

Peer reports incompatible or unsupported protocol version

(Error code: ssl_error_protocol_version_alert)"

I click on OK and the same message pops up another 3 times (Thunderbird is managing 4 email addresses for my business, hosted on Yahoo email).

I called my website host and they tell me it is nothing on their side. No changes were made overnight.

Where should I begin?

Asked by mk869 2 izinyanga ezidlule

Answered by mk869 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Gmail OAuth login "script terminated by timeout"

I reinstalled thunderbird and cleared the profile folder. Then when I login Gmail, after the OAuth, it tells me "Unable to login at server. Possibly wrong configuration, … (funda kabanzi)

I reinstalled thunderbird and cleared the profile folder. Then when I login Gmail, after the OAuth, it tells me "Unable to login at server. Possibly wrong configuration, username or password."

This only happens to Gmail. I also tried Outlook and this didn't happen.

I then tried running thunderbird in the terminal to see what it outputs: (image 2)

"line 232: Script terminated by timeout"

Technical information: TB version: 128.5.1-1 (arch linux aur)

Asked by Adrian Lee 11 izinyanga ezidlule

Answered by Adrian Lee 11 izinyanga ezidlule

  • Kusonjululiwe

Connection.

Thunderbird simply does not connet to may iCloud mail account. it says password or user name is incorret. I cannot correc what is correct.

Asked by watanabe.junzo 2 izinyanga ezidlule

Answered by Rick 2 izinyanga ezidlule

  • Kusonjululiwe

ISP no longer supports Thunderbird

my isp no longer supports Thunderbird. When I try to log onto my thunderbird account it won't let me connect to the server. I can check my email by logging on to their … (funda kabanzi)

my isp no longer supports Thunderbird. When I try to log onto my thunderbird account it won't let me connect to the server. I can check my email by logging on to their website and using their email program, but I would like to keep Thunderbird. I have been using it for year. Is there a way I can get their server to recognize thunderbird when I try and log on to it. The ISP is Breezeline....thanks

Asked by nh248 2 izinyanga ezidlule

Answered by sfhowes 2 izinyanga ezidlule

  • Kusonjululiwe

Unable to create a new IMAP account

Hello, I want to convert my POP account to an IMAP account. I am following the procedure for creating a new email account. I enter the account name, email address, and pa… (funda kabanzi)

Hello, I want to convert my POP account to an IMAP account. I am following the procedure for creating a new email account. I enter the account name, email address, and password. But at the end, I always get the following message: Authentication error. Unable to connect to the server. The configuration, username, or password are probably incorrect.

Please note that I am using the same name, email address, and password as for my POP account, as recommended in the online help.

Best regards Dominique Chevalier

Asked by dom.chevalier-dunkerque 2 izinyanga ezidlule

Answered by sfhowes 2 izinyanga ezidlule

  • Kusonjululiwe

Thunderbird and gmail - doesn't connect anymore

Hi, Last year I added a gmail account to my existing Thunderbird and until last week it has been working flawlessly. However all of a sudden Thunderbird could no longer … (funda kabanzi)

Hi,

Last year I added a gmail account to my existing Thunderbird and until last week it has been working flawlessly. However all of a sudden Thunderbird could no longer log on to that google account, i.e. not only gmail but also the (google-)calendar that I've connected - that as well worked perfectly nice until last week. On my mobile I'm using a different mail app and there I was also forced to provide my credentials again, but have access to my mails on that gmail account. For the calendar on my mobile no changes were required. This lenghty introduction is serve to let you know that it is not the password that I changed ;-)

The error message returned by google is: "The server cannot process the request because it is malformed. It should not be retried. That’s all we know." And I also attached a screenshot.

The version of my Thunderbird is: 128.12.0esr (64-bit) [running on Ubuntu 20.?.?]

Of course I can only speculate, but either the "shape" of the request has changed or google became picky of what they accept...

Do you have any idea what I can do? Thanks in advance and kind regards, Tommy

Asked by tommy.berndt 2 izinyanga ezidlule

Answered by christ1 2 izinyanga ezidlule

  • Kusonjululiwe

Thunderbird or Connection Issue?

I'm being peppered by an annoying message that creeps in from the lower right of my screen that sounds a chime and tells me that the connection to my webhost has been res… (funda kabanzi)

I'm being peppered by an annoying message that creeps in from the lower right of my screen that sounds a chime and tells me that the connection to my webhost has been reset.

I don't know if this is a Thunderbird issue or an issue triggered by a connection problem with my webhost.

I attached a screenshot.

If anyone can tell me what's causing this, I shall be very grateful. I've had to shut TB down which means I don't receive email, some of which is important.

TIA

Asked by rabbit 2 izinyanga ezidlule

Answered by Matt 2 izinyanga ezidlule

  • Kusonjululiwe

Add a gmail account impossible - "unable to connect to server"

I am trying to add my gmail account to Thunderbird, with the normal procedure. It immediately gives the correct settings with OAuth, send me to Google to get the permiss… (funda kabanzi)

I am trying to add my gmail account to Thunderbird, with the normal procedure. It immediately gives the correct settings with OAuth, send me to Google to get the permission when confirming these, then displays «Unable to connect to the server. The configuration, username or password are probably incorrect.», although I have double checked all of these. The same thing happens to a friend I am trying to help (with the latest Thunderbird version available) (140.2.0esr on Ubuntu 24.4.3 in my case). I wonder what happens, as I used to install Thunderbird and add accounts easily, from Google or other services, on a number of people's computer, a few months ago.

Asked by Silvain Dupertuis 2 izinyanga ezidlule

Answered by Ed 2 izinyanga ezidlule

  • Kusonjululiwe

error message 500 "something went wrong"

I am unable to get my email to work - when I open Thunderbird I get the message "500 something went wrong and we couldn't complete your request". New emails aren't coming… (funda kabanzi)

I am unable to get my email to work - when I open Thunderbird I get the message "500 something went wrong and we couldn't complete your request". New emails aren't coming through on my computer, nor can I delete existing emails. I can however still send and receive on my phone, which is weird.

Asked by tash2 2 izinyanga ezidlule

Answered by sfhowes 2 izinyanga ezidlule