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Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (funda kabanzi)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 7 izinyanga ezidlule

Answered by Paul 7 izinyanga ezidlule

Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (funda kabanzi)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 3 izinyanga ezidlule

Last reply by Danington 2 izinyanga ezidlule

Gmail Stuck on Loading

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.… (funda kabanzi)

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Asked by peter.nanasca 4 izinyanga ezidlule

Last reply by peter.nanasca 4 izinyanga ezidlule

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Firefox for Android not properly loading page when using Samsung DeX

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which i… (funda kabanzi)

I have a blog over at venera.social, and when I view my timeline on my Fold4 using Dex, the page doesn't fully load, cutting off about two-thirds of the way down, which is rather a problem as the navigation buttons are at the bottom of the page. The problem is only when using DeX with an external trackball connected, when using the phone screen as a touch pad or just using Firefox on the phone, the page loads completely.

Asked by Vex 9 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

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Constant crashing, freezing or just running slow on MZ F

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience. What to do? Thanks David … (funda kabanzi)

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience.

What to do?

Thanks

David

Asked by exasperatedagain 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

Tabs load as blank page

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to loa… (funda kabanzi)

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

Asked by grey 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (funda kabanzi)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 2 emasontweni adlule

Last reply by KnockoffFeline 1 isonto elidlule

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (funda kabanzi)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 4 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Youtube videos don't load

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressi… (funda kabanzi)

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Asked by Rocking Cat 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

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[iOS]After restarting the app, the tabs that previously opened aren't loaded, displaying default new tab screen

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again Expected result - The tabs that previously opened is kept and possible to a… (funda kabanzi)

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

Asked by bleepblopp 6 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Deleting tabs takes long , freezes and/or crashes the app

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up … (funda kabanzi)

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Asked by superial 6 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bug or malware problem

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic b… (funda kabanzi)

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Asked by jcefus 6 izinyanga ezidlule

Last reply by jcefus 6 izinyanga ezidlule

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I am trying to run mobile-firefox on Android. The tablet as a IMX6QuadPlus processor. I am using this build "fenix-108.2.0-armeabi-v7a.apk" from GitHub

These are the issues I am experiencing: Numbered list item The browsing is slow Numbered list item The rendering is incorrect on some pages with garbled text/dia… (funda kabanzi)

These are the issues I am experiencing:

  1. Numbered list item The browsing is slow
  2. Numbered list item The rendering is incorrect on some pages with garbled text/diagram
  3. Numbered list item The browser crashes when I click on a link

Asked by Sergie_Subramoney 10 izinyanga ezidlule

Last reply by Sergie_Subramoney 10 izinyanga ezidlule

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Adguard support

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with… (funda kabanzi)

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with all other Android browsers except Firefox. I hope there'll be some solution to this issue.

Asked by venkat4541 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (funda kabanzi)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 4 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

websites do not load - only after restarting the FF app

I can not load Websites after first starting FF or when I open a link from Google news/home. Then the loading bar just goes to 1/4 and nothing happens. I have to restart … (funda kabanzi)

I can not load Websites after first starting FF or when I open a link from Google news/home. Then the loading bar just goes to 1/4 and nothing happens. I have to restart the app to have it load Websites again.

Funny enough - this website here where I am posting this issue loads, but not the other tabs in FF currently.

Asked by ch.t 3 izinyanga ezidlule

Last reply by ch.t 3 izinyanga ezidlule