Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

sign in

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, … (funda kabanzi)

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, I know its the right one.

Asked by lucindamacy 10 izinyanga ezidlule

Last reply by Khalid 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Confirmation code

There is no place to copy confirmation code I changed secondary elail, switched second to orimary. Trying to merge two accounts but mozilla does not recognize the separat… (funda kabanzi)

There is no place to copy confirmation code I changed secondary elail, switched second to orimary. Trying to merge two accounts but mozilla does not recognize the separate accounts as being two, the email addresses having something like aliases. How can I ever recuperate my passwords etc?

Two separate problems.

Confirmation code Two accounts with slightly different email adresses that are the same address

Help?

MD

Asked by M 10 izinyanga ezidlule

Last reply by Khalid 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Comments on add-ons

I wanted to add a comment on an add-on description page, but I see no way to do that. These are plenty of other comments already posted. How do I add a comment, or reply… (funda kabanzi)

I wanted to add a comment on an add-on description page, but I see no way to do that. These are plenty of other comments already posted. How do I add a comment, or reply to one, on an add-on description page? Thanks for your help. PS If it's helpful, it's specifically this page.

https://addons.mozilla.org/en-US/android/addon/youtube-video-downloader-4kpro/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Asked by letsdothis 11 izinyanga ezidlule

Answered by TyDraniu 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

lost data

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any th… (funda kabanzi)

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Asked by mohamad.th73 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

My phone is stolen - is there a way i can remotely wipe my data off of the FF app?

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the… (funda kabanzi)

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the app, basically?

Asked by sahilagasi 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

New phone android

I had to get a new phone, and Firefox does not accept my password. I also have it on my tablet, and it's fine, and on my laptop, and the password is correct, but the new … (funda kabanzi)

I had to get a new phone, and Firefox does not accept my password. I also have it on my tablet, and it's fine, and on my laptop, and the password is correct, but the new phone tells me "Try again." It was fine on my old phone.

Asked by katgirlblue 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (funda kabanzi)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Asked by DB 1 unyaka odlule

Last reply by DB 1 unyaka odlule