Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (funda kabanzi)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Asked by childerley7 17 amahora adlule

Last reply by jeff-g 11 amahora adlule

Bookmarks not syncing between laptops

Hi, all! I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all… (funda kabanzi)

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

Asked by pacoverin 2 izinyanga ezidlule

Last reply by jessiebaloun 18 amahora adlule

Missing Bookmarks

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't … (funda kabanzi)

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't do anything I have quite a bit of stuff bookmarked, can you help? The browsing history and my bookmarks seemed to disappear at the same time.

Asked by c.l.walsh 4 ezinsukwini ezidlule

Last reply by jeff-g 4 ezinsukwini ezidlule

Download YouTube Videos

I would like to be able to download YouTube videos. Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini? I tried Video DownloadHelpe… (funda kabanzi)

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

Asked by blejt3im1 5 izinyanga ezidlule

Last reply by berlin 1 isonto elidlule

Is it possible to synchronise downloads across devices?

Hi, I know this is a long shot but I'm wondering if it's possible to sync downloads across Firefox devices. I lost my phone recently and I had a LOT of downloads on it th… (funda kabanzi)

Hi, I know this is a long shot but I'm wondering if it's possible to sync downloads across Firefox devices. I lost my phone recently and I had a LOT of downloads on it that I couldn't backup to the cloud. Is it possible to somehow make those available through another device, like my laptop that has Firefox?

Thank you

Asked by jhenie_blue04 3 emasontweni adlule

Last reply by ErikvN 2 emasontweni adlule

Key4.db file is missing in the folder I copied over from old PC

Hello, as the title suggests, I moved my whole profile folder to a new PC, and have since formated my old PC. I just noticed that the key4.db file is missing from the ol… (funda kabanzi)

Hello,

as the title suggests, I moved my whole profile folder to a new PC, and have since formated my old PC. I just noticed that the key4.db file is missing from the old profile folder. I have followed all instructions I managed to google, which ensured that it was enough to just copy over the old folder content into the new one, nowhere was it mentioned to look after if a key4 or key3 file are present. How is it possible that multiple of your support articles don't mention this? I am now stuck with only a json.login file from my old profile and no way to import my saved logins to the new PC.

Asked by glovakisIvanakis 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

how do i get back my Data after having to request an new password

i specificly have a firefox acount soo i can acess my bookmarks if something happens to my pc. now that it did and i had to format it, unfortunatly i forgot my password. … (funda kabanzi)

i specificly have a firefox acount soo i can acess my bookmarks if something happens to my pc. now that it did and i had to format it, unfortunatly i forgot my password. i didnt even try any false ones couse usually you can save your Data by verifing your acount over emeil when requesting a new one. but after doing that its all gone. 10 years of bookmarks gone. how do i get back my bookmarks? i never agreed to this kind of security feature. i dont think its agood thing, and i never saved any infos that could get misused if stolen so such a feature as earasing my data is unwanted.

Asked by marilena_s 2 emasontweni adlule

Last reply by mattc 2 emasontweni adlule

bookmarks and passwords are gone after deleting the app

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks an… (funda kabanzi)

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks and passwords?

Tried looking through the topics but didn't find an answer

What's the point of having to sign in and make an account if everything going to disappear just because I deleted the app and then reinstall it?

Asked by 1 2 3 emasontweni adlule

Last reply by Paul 3 emasontweni adlule

Bookmarks have disappeared

There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I … (funda kabanzi)

There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I go through Menu/Bookmarks/Manage Bookmarks/Import and Backup/Restore/Choose File. THERE ARE NO FILES TO CHOOSE FROM. According to the instructions, there should be some dated entries. Nada.

I tried the Troubleshooting blahblah and that was equally useless.

I'm panicking that I've lost years of carefully organized bookmarks.

Asked by Maggie White 3 emasontweni adlule

Last reply by mattc 3 emasontweni adlule

Bookmarks lost after Firefox auto-updated

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up f… (funda kabanzi)

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up files. The steps " Manage Bookmarks/Import/Choose File" function never responds or directs me to select a folder. There are two folders on my Desktop that are named Firefox Bookmarks. See attached screenshots.

Asked by Paul 3 emasontweni adlule

Last reply by mattc 3 emasontweni adlule

I logged in but there's no bookmarks or history tabs or password

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, howev… (funda kabanzi)

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, however there's no bookmarks, no past history tabs, and most importantly no passwords, everything is gone, tried syncing multiple times but it didn't work.

Asked by 1 2 3 emasontweni adlule

Last reply by Paul 3 emasontweni adlule