Yonke imikhiqizo Community Forum

I installed the Firefox update this week on my Motorola Moto G Stylus phone running Android 11. Since doing so, the app repeatedly crashes when I click on something in Collections. Bookmarks not in a collection still work, as do other links on the home page. I have restarted the phone, but it did not fix the problem. It is hard to avoid the confusion that this is being caused by something in the update. Will there be a fix released soon?

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

An elderly friend uses Thunderbird on her laptop, and up until recently it has been fine. Then it just sits there and doesn’t show any new emails, just kind of frozen. She can send emails but not receive them.. Previously another friend had downloaded BT software to act as an alternate to access her @btinternet.com emails…. Strangely she hadn’t received any emails for a few days…. I found that her emails were being auto forwarded to an unknown email. I disabled that and her emails arrived and were visible on the BT site. I downloaded the thunderbird app to her mobile and attempted to set her account up , with no luck.

Any suggestions. Should I delete the thunderbird stuff on both laptop and phone and re-install?

Thanks

Recently i have a issue on firefox that it has been crashing without any warning or signs and these crashes are absolutely random no pattern upto my pov. IDK whats the issue

I tried several things, but nothing helped so far. I did an offline-scan with Windows Defender, I opened FF in troubleshoot mode, cleared cache etc. I got the following crash-ID:

bp-7a77a8ad-7637-4fba-bd20-9e4730251209

Maybe someone here is able to help me. Thanks in advance.

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success.

It says: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I've rebooted the PC, shut down the PC, ended the task and still nothing. It seem that Thunderbird didn't shut down correctly and the system still thinks that it's open and running. Anyone know how I can fix this issue?

Thanks,

Gregg

Hello. The browser will start fine and run for most of the day. I haven't made any known changes to the PC. At some point the browser will crash for all tabs and all windows. Any attempt to refresh goes to the screen as seen in the attached image. The "Restore This Tab" button does not work. I have to close all Firefox windows. Then the browser will work again.

I'm using an Alien computer. Windows 11. Everything is up to date. Firefox version 145.0.2 (64-bit)

Thank you.

TODAY'S (NEW-ish) ISSUE: - Multiple times per day I Click the Yellow button Top Left Bar to shrink and put App in dock to open again later. When I re-Large FireFox shows EMPTY FireFox Bar like I "Quit". Each time need to go to History and RE-OPEN ALL TABS??????

1. 2 within THIS text box just now, I highlighted the words: "Today's Issue" and clicked BOLD - instead it added a 2nd set of parenthesis???? WTF?

Browser is open all day. Always multiple tabs open/signed in, Paid & non-paid Apps, Email boxes, Wix, etc, many website tabs up, I do a lot of "research" - to pay my $rent and/or live my life using this "tool". Is my typical behavior. IN THE MIDDLE OF DOING WORK - I need to fix re-load Firefox again and again. . . Interrupted, distracted, observe, deal with so many Tech failures every day from ALL brands, I am struggling to keep my "life" functioning.

470+ issues/articles counted in the 11 subject boxes - in HELP section. FOUR HUNDRED-SEVENTY.

Thank you to "Volunteers" responding to help / issues!! Do you do any MENTAL help volunteering? kc

Hello,

Since yesterday Firefox has been crashing within several minutes of opening the app. It initially appears to load fine, then begins to stutter and lag around 30 seconds in. At this point scrolling usually begins to stop and the Android UI locks up (can't go to home screen, etc). In addition the bottom Android bar usually flickers on and off.

The crash occurs whether a page is loading or not. It also doesn't matter which screen I'm on (the crash still happens if stay on the new tab page, load a new page, open the settings and hold there, etc). It also occurs when Twitter loads Firefox as its browser.

In most cases the app crashes with no crash log saved to about:crashes. However, around 1 in 10 attempts a crash log is generated. Here are crash stats from the two crashes that made it to

• First Report: android.content.res.Resources$NotFoundException
• Native crash - unhandleable OOM

Actions I have taken to try and fix the issue:

• Check for Firefox and Android updates (both versions were current)
• Clear app cache through Android system settings
• Restart phone
• Disable all extensions
• Close all tabs

I'm not certain this is the correct forum for this report. If posting here was in error please direct me to the correct bug reporting platform.

Thanks