Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Something is wrong when trying to create a youtube channel using NVDA.

Hi, I was asked if I could contact you by google disability. I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA. I press … (funda kabanzi)

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

Asked by brad22 2 ezinsukwini ezidlule

Answered by brad22 6 amahora adlule

  • Kusonjululiwe

opened Thunderbird and could not get to the inbox or any other folders—it shows only the start page (not donations page)

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I d… (funda kabanzi)

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I do. However, if I open e-mail client and want to use it, then this is not a right moment to asking for donations. Or I should be able to do what I came to do and deal with donations issue later.

If you want users to pay for Thunderbird, it is of course okay, but please let us know in advance, give some time to mull it over and then clear the sheets. It is most inconvenient when this kind of issue is raised when you actually need to do something. And the message is unclear - how often and how much I need to donate (pay) in order to get to use Thunderbird without interruptions?

Thank you in advance and I do like Thunderbird. Just not this approach.

PS. Sorry for my bad English, not native speaker. PPS. Or, maybe this is some error that donations page does not "go away"?

Asked by Jüri Kolk 2 izinyanga ezidlule

Answered by Toad-Hall 2 izinyanga ezidlule

  • Kusonjululiwe

Custom/Quick Search navigation via keyboard (or lack thereof) in newest update

I love FF and I appreciate the intentions behind the new update for quick/custom search engines in Firefox 140, but I can't help but notice that the new UI for custom sea… (funda kabanzi)

I love FF and I appreciate the intentions behind the new update for quick/custom search engines in Firefox 140, but I can't help but notice that the new UI for custom search engines requires the user to manually click on various buttons and does not allow one to navigate the process via keyboard only. (Unless I'm missing something?) Prior to this UI update, I was able to fully navigate the drop-down and select my custom search engine of choice using only my arrow keys and enter key. Now, the "search with XYZ" button that pops up if you type the site name is only selectable if you click on it, and cannot be highlighted with the arrow keys.

I am not personally disabled in a way that prevents me from using my trackpad, but having to stop what I'm typing and go out of my way to click on various UI elements is a real stymie in terms of flow, ease of use, and efficiency. At least for me.

Is there some kind of secret key combo I can use? Or an about:config setting to enable keyboard navigation in custom searches? Is it a bug? Or simply the removal of a feature?

I hope I will be able to use my arrow keys to select my search engine again in the future— Thanks

Asked by eiedail 1 isonto elidlule

Answered by Agent virtuel 1 isonto elidlule

  • Kusonjululiwe

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (funda kabanzi)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Asked by Bob 2 emasontweni adlule

Answered by Bob 1 isonto elidlule

  • Kusonjululiwe

Make Bookmarks Easier to Access

Hello developers. I really enjoyed using Firefox on iOS. It is so much better than other browsers in terms of continuity. However, I do find that there’s one particular … (funda kabanzi)

Hello developers.

I really enjoyed using Firefox on iOS. It is so much better than other browsers in terms of continuity. However, I do find that there’s one particular thing that Firefox can do better—how to access bookmarks.
“Bookmarks” on the Homepage should be able to be put on top. On the current version, the location of “Bookmarks” is fixed on the bottom of the screen, below “Shortcuts” and “Jump back in”. For many users, including myself, bookmarks are more convenient than Shortcuts. It would be great to move it up top.

And it should be able to show folders. I have a lot of bookmarks, so I have to group them in several folders. What current version does is probably guessing which specific one you want to pick and show it, and the hierarchy is dismissed. So maybe it should show it exactly how it is on the desktop.

That’s all suggestions I got. Thank you for your reading.

Asked by Kevin Cooper 2 emasontweni adlule

Answered by Paul 2 emasontweni adlule

  • Ikhiyiwe

lost gmail PW and finally got it But TBird does not now work. I've used it for so long I do not have a TB password???

I have used TB a long time. It is not now working. I never had a Password? I do have a Mozilla PW (not given here) donated several years ago. This is the story. I got … (funda kabanzi)

I have used TB a long time. It is not now working. I never had a Password? I do have a Mozilla PW (not given here) donated several years ago. This is the story. I got a new phone. Didn't remember my Google PW. The sales man decided to redo my PW. It screwed up Google. Now I get the screen attached. The screen does not work and Thunderbird does not RUN. I get calendar and can write but not send or receive??? Second screeen See attachment. All my mail is via GMail. Perhaps I need to remove TB and reinstall???? Please help this TEXAN in Humble, TX tele <redacted> HELP

Asked by Gary 2 emasontweni adlule

Last reply by Wayne Mery 2 emasontweni adlule

  • Ikhiyiwe

Ummm..... No Voice Texting...???

I Tagged This Post Under The *SETTINGS* Topic, But I Believe That It Could Also Fall Under SeverL Other Topics Or Categories As Well Such As The Following: • ACCESSIBILI… (funda kabanzi)

I Tagged This Post Under The *SETTINGS* Topic, But I Believe That It Could Also Fall Under SeverL Other Topics Or Categories As Well Such As The Following: • ACCESSIBILITY • BROWSE or SEARCH • CONNECTIVITY • PRIVACY & SECURITY & I Must Say.... I Am Absolutely Loving The Firefox BETA Web Browser Thus Far & All The Different Settings & Security Features Available, But There Is Either A BUG, Or A Feature That Is Just Missing (for whatever reason) That I Feel Is A MUST HAVE Added Feature & NEEDS To Be Added, Implemented, & Supported Immediately For Users With Disabilities Such As Myself. I Am A U.S. Army Combat Veteran & Lost My Hands In Combat Due To An I.E.D (roadside bomb) & I Rely On Voice Texting To Be Able To Send Messages, Search, Stay Connected With My Community & Friends Online, & The Ability To Even Use A Smartphone Device With Relative Ease. The Gboard Functionality & Ease Of Use Along With The Instant Translations Of Languages , & Audio Translation Features Make My Phone Use Pretty Much As Good As Someone Who Has BOTH Of Their Hands Still. I Love Everything About The Extensions & Added Safety Features With Firefox & The BETA Is My GO TO Web Browser From Now On & That Will Doubtfully Ever Change. But, The Missing VOICE TEXT Will Definitely Change That Decision If It Is Not Implemented Soon, I NEED That Feature & Without It Then The Web Browsers Added Security Is Completely Useless For Me, Because I Won't Be Able To Work The Device On My Own Anymore. Just Like Now.... I'm Now Relying On My Wife To Type & Send My Messages For Me Due To The Missing Voice Text Capability, Which Is Just Not A Preferred Method Or One %hat Ik Willing To Stick With Permanently. She Doesn't Have Time To Take Care Of My Online Social Matters For Me & I Refuse To Ask Her To Do Such. So With That Being Said, Either Mozilla Firefox Needs To Add A Voice Texting Capability To It's Browser Settings Within The Veta Or Else I Will Be Forced To Discontinue It's Use. I Mean, Am I Just Over-Looking Some Sort Of Extension, Add On, Feature, Setting, Or Am I Right & There Isn't (me Available, Because I Prefer To Use The Gboard Due To It's Outstanding Functionality & I Noticed Anytime I Open A Tab Or Access The Firefox Beta Web Browser & Attempt To Either Search For Something, Or If I'm In A Public Chat Setting While Using The Browser, Then The Microphone 🎙️ & Voice Texting Capability & Logo Completely Disappears From My Gboard Keyboard & Is No Longer Accessible For Some Unknown Stupid Reason...??? Can Anyone Please Help Me??? It Would Be Greatly Appreciated.... 💜 Sincerely, Derek B. 💜

Asked by SuMo Bot 3 emasontweni adlule

Last reply by Paul 3 emasontweni adlule

  • Kusonjululiwe

How to make scrollbars thicker in width:

I have come across some people who ask about the thickness of scrollbars. Do you find the scrollbars are just too thin and difficult to select because your eyesight is … (funda kabanzi)

I have come across some people who ask about the thickness of scrollbars.

Do you find the scrollbars are just too thin and difficult to select because your eyesight is not so good or maybe you have less ease in controlling the mouse? If yes then the following information may be of help.

Asked by Toad-Hall 3 emasontweni adlule

Answered by Toad-Hall 3 emasontweni adlule

  • Kusonjululiwe

Firefox will not open in Windows 11

Firefox has been working fine, but today when I clicked to start, I received an error message. "The file or directory is corrupted or unreadable." When trying to uninstal… (funda kabanzi)

Firefox has been working fine, but today when I clicked to start, I received an error message. "The file or directory is corrupted or unreadable." When trying to uninstall Firefox, Windows cannot find the uninstall helper. When I try to download a new version, I receive an error message: "Couldn't download - virus scan failed." Windows Security reports are all good. A scan found no viruses. Firefox will not open at all.

Asked by cindy.kinn 1 inyanga edlule

Answered by cindy.kinn 1 inyanga edlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Chai tea

Do you sell the Chai tea you have today served for customers to drink in your restaurant? It was made with milk & very good. Thanks, Sally

Asked by Sally Kornhauser 6 izinyanga ezidlule

Last reply by Ashley 1 inyanga edlule

  • Kusonjululiwe

current thunderbird format/user interface is a nightmare

Trying to solve a problem with thunderbird account email recipients not receiving emails with particular linked URLs embedded in the email I decided to see if maybe I cou… (funda kabanzi)

Trying to solve a problem with thunderbird account email recipients not receiving emails with particular linked URLs embedded in the email I decided to see if maybe I could update thunderbird and that might solve the problem (see previous post/question https://support.mozilla.org/en-US/questions/1513733 )

The new user interface/format is completely different than the one I was used to and it took a good half hour to get it to behave at least a little like the old U.I.

It used to be easy to sort incoming mail by sender or date by clicking on the subject bar above the name or date and it would be rearranged to clearly show the order I was looking for, with a nice broad layout in the right hand pane. Now I have to go to view sort by and choose how I want it to be arranged, no way to close an open email in the right hand pane and show the received/sent emails in a nice broad easily readable pane on the right.

Starting to ramble, can't remember EXACTLY how the previous version worked/looked..... mea culpa.

Is there a way to go back to most recent previous version of Thunderbird with the old U>I>?

Thanks, Mike

Asked by jgerstne 1 inyanga edlule

Answered by david 1 inyanga edlule

  • Kusonjululiwe

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile … (funda kabanzi)

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Asked by Claude Chmielewski 4 izinyanga ezidlule

Answered by Claude Chmielewski 4 izinyanga ezidlule

  • Kusonjululiwe

I"m trying to download my deceased son's gmail account. I've installed Mozilla Thunderbird, now what?

I'm trying to download my deceased son's Gmail account. 1.) They sent me the info to download Mozilla Thunderbird, which I did. 2.) Then it says to close after you have… (funda kabanzi)

I'm trying to download my deceased son's Gmail account. 1.) They sent me the info to download Mozilla Thunderbird, which I did. 2.) Then it says to close after you have completed the installation. 3.) Open the following path/folder on your computer. 4.) Open Windows XP/2000, the path is C:\Documents and Settings\[User Name]\Application Data\Thunderbird\Profiles\xxxxxxxx.default\

My question is: I have Windows 11 Home, does that make a difference as to what I type in the path/folder? Also, where do I go to get to that path/folder?

I only have 30 days to figure this out and then have to refile a legal retrieval again to obtain the emails. I received the notice on the 16 of May and have not been able to figure this out. Google said in order to open the email content use Mozilla Thunderbird or any other program capable of reading ".mbox" format files.

Any help would be greatly appreciated. I look forward to hearing from someone soon. Thank you!

L. McClellan lynnemcclellan@gmail.com

Asked by Lynne McClellan 1 inyanga edlule

Answered by sfhowes 1 inyanga edlule

  • Ikhiyiwe

Thunderbird Accessibility

I cannot be more specific I dont know how to name the items that are missing 1 Cant open new email to send 2 Cant download my emails 3 Cant open an address on my new emai… (funda kabanzi)

I cannot be more specific I dont know how to name the items that are missing 1 Cant open new email to send 2 Cant download my emails 3 Cant open an address on my new email to be sent 4 I want to reset my factory reset my Thunderbird so I can start to use it again 5 Cannot find my passwords, keep on been refused axcess to my emails

Asked by pternitis 2 izinyanga ezidlule

Last reply by Wayne Mery 1 inyanga edlule