Need help restoring prior profile settings

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum: The tab bar, toolbar, and address bar placement in my Firefox Desk… (funda kabanzi)

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum:

The tab bar, toolbar, and address bar placement in my Firefox Desktop browser has recently changed. I have been trying to revert these recent changes as they interrupt my current workflows.

I DO know which prior profile save contains the desired info however, it contains many files and I DO NOT KNOW which files I need for the bars to be restored. If you could provide me the name(s) of the file(s) that holds the bars data, I am probably saved, hopefully saved.

Asked by SUMOsJR 1 usuku oludlule

Last reply by Xogroroth 2 amahora adlule

How can I save my extensions in case Firefox refreshes?

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refre… (funda kabanzi)

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Asked by Erv 9 amahora adlule

Last reply by FredMcD 2 amahora adlule

firefox error message:: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. :: I have used the task manager to end it ; I have deleted it and re downloaded it; what shall I do next?

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. what is the fix for this ; I have closed it with task mana… (funda kabanzi)

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

what is the fix for this ; I have closed it with task manager. I have deleted it and reinstalled it. same error message. what shall I do next?

Asked by Gilead 4 amahora adlule

Last reply by FredMcD 2 amahora adlule

Firefox "hangs" (freezes)

In the past week or so, Firefox has unexpectedly "frozen" and does not respond. I have not loaded any new programs during this period. The only way I can get Firefox to… (funda kabanzi)

In the past week or so, Firefox has unexpectedly "frozen" and does not respond. I have not loaded any new programs during this period. The only way I can get Firefox to run is to end all the Firefox processes in Task Manager and restart it. I also noticed that there are usually 9 firefox processes running in Task Manager.

Asked by jathom1 3 amahora adlule

Last reply by FredMcD 2 amahora adlule

Firefox on my Windows 11 computer does not display graphic elements correctly.

Is this a Firefox problem or a computer problem? In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a… (funda kabanzi)

Is this a Firefox problem or a computer problem?

In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a PDF viewed in the browser) are missing.

In Gmail, for example, all the navigation elements above the list of emails are invisible, e.g. the little box and caption for selecting all the emails on the page, or for refreshing the page; and further, if all the emails are selected, the boxes for: Archive, Report Spam, Delete, Mark As Read, Snooze, Add To Tasks, Move to Inbox, More ... are invisible.

At WashingtonPost.com, for example, the banner ads that automatically display at the top of the home page, and at intervals throughout the page, and the shading around headlines on other pages, do not appear.

Asked by humanrightsproject 1 usuku oludlule

Last reply by FredMcD 2 amahora adlule

Unable to use MyHeritage since firefox 100.0 on mac

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS. E.g. I get a page not fully loaded. my… (funda kabanzi)

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS.

E.g. I get a page not fully loaded.

myheritage.fr works fine in private browsing and on iOS.

I tried to reload the page bypassing the cache and force a fresh retrieval: Mac=Command+Shift+R

It works "fine" for the current page. However, when I go to another page of the website then the new page gets broken.

I also tried to :

  • Clear cache and local storage
  • Deactivate plugins and themes
  • Change the Network.dns.disablePrefetch value
  • Change the dom.storage.next_gen value
  • Use the safe mode
  • Use the recovery option

None of the above work. Not to mention that the website works well in private browsing and on safari.

Thank you in advance for your help.

Asked by hare-emi 5 ezinsukwini ezidlule

Last reply by Chris Ilias 3 amahora adlule

How do I stop Firefox asking to pin to taskbar

I am a long-time user and fan of Firefox (which will remain my browser of choice). For that reason it seems, I keep getting prompted to pin Firefox to the Taskbar. I don'… (funda kabanzi)

I am a long-time user and fan of Firefox (which will remain my browser of choice). For that reason it seems, I keep getting prompted to pin Firefox to the Taskbar.

I don't want to do that, as I keep my taskbar small and uncluttered (nothing is pinned there). Hence I'd like to turn off being asked. However, when I get the above message I have only 2 options: Yes or Not Now. And it seems 'Not now' means "not now, but of course feel free to keep asking".

Is there any way I can turn of this pop up permanently?

Asked by Spinner5000 2 ezinsukwini ezidlule

Last reply by Dropa 3 amahora adlule

Print <ctrl-P>... Preparing Preview hangs

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the sa… (funda kabanzi)

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

Asked by Bryan 1 usuku oludlule

Last reply by Dropa 4 amahora adlule

2FA works on phone , But not on my computer. master password works how to fix

2FA works on phone once? second time I opened firefox it did not request a 6 digit code? , 2FA does not work not on my computer. master password works. how to fix ? Tha… (funda kabanzi)

2FA works on phone once? second time I opened firefox it did not request a 6 digit code? , 2FA does not work not on my computer. master password works. how to fix ? Thanks

Asked by BILL 5 amahora adlule

Last reply by Dropa 4 amahora adlule

macbook 3 finger gesture doesn't work with firefox

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is… (funda kabanzi)

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is that full screen is exited and browser moves back to the previous page.

Only had this problem after updating firefox.

I've seen conversations from as far back as 10 years ago where people have had this problem but their fixes don't work.

This should work without an add on plug in or app. It should simply work.

Done all the usual things restarted finder, restarted computer, checked all the setting in computer preferences. Tried other browsers and it works with both google and safari.

I switched to firefox and spent a lot of time organizing and setting up only to have this problem. This is a feature I use often (every day) so it is a deal breaker even with all the time I've invested in switching.

Does anyone have an answer for me? How do I get the 3 finger gesture back on my MacBook?

Asked by tellulah 6 ezinsukwini ezidlule

Last reply by Chris Ilias 5 amahora adlule

Automatic downloading of files

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files t… (funda kabanzi)

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files that I view. Sometimes I just want to view a pdf without downloading the file. Firefox keeps automatically downloading the file, then after viewing it, I have to manually delete. I don't to do this! I just want to view the file and if I want to keep it, I'll save a copy. This is extremely annoying! Can I change the settings so that the file won't automatically save to my computer? Thanks

Asked by robertinohio 1 inyanga edlule

Last reply by BJ 5 amahora adlule

I am trying to watch Channel 4 dramas which have DRM and cannot adjust my Firefox to allow me to do so. I am unable to click on to this corner and that corner and get the necesary sites to lift DRM. I am 80 years and not an adept 18 year old!

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hither… (funda kabanzi)

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hitherto given. I just want to be able to access those sites with DRM overlordship getting in the way. I am an old man who is simple-minded, that is, not 18 years and adept at whizzing around laptops.

Asked by greerhart42 13 amahora adlule

Last reply by James 5 amahora adlule

Downloaded the latest version, didn't save both copies, lost last version, now won't run, iOS incompatible, can't get new version iOS.

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest ve… (funda kabanzi)

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate

Asked by leafpeeper 8 amahora adlule

Last reply by James 6 amahora adlule

Firefox is asking password to show HTML source and shows old cached content.

Recently I have noticed that when I want to display HTML source of the page Firefox asks me to log to the site once again. WHY? I am already logged in. The page is alrea… (funda kabanzi)

Recently I have noticed that when I want to display HTML source of the page Firefox asks me to log to the site once again. WHY? I am already logged in. The page is already loaded and displayed. So why it needs my password again?????

In some cases the page is actually loaded once again which can result in different content being displayed as "a page" and different as "a source" (if there is a dynamic insertion on the page changed on every get). But sometimes it shows old, cached source while the rendered page is already changed. I know that I can see actual content by using the Inspector but "show the source" function was more convenient. Now I can not believe that the "source" shown is a source of the actual "page" Such misfeatures make the function totally useless.

Firefox version 91.8.0esr for Debian.

Asked by jurkomp 14 amahora adlule

Last reply by cor-el 6 amahora adlule

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (funda kabanzi)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 7 amahora adlule

Last reply by jscher2000 - Support Volunteer 6 amahora adlule

Unable to play Twitter/Reddit/Facebook Video and GIFs on Firefox 99.0.1 (64-bit)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit). I am able t… (funda kabanzi)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit).

I am able to play videos on Youtube but no video or GIF is playing on Twitter/Reddit/Facebook.

I have installed media codecs as per this fedora help

My autoplay setting look like as per the attached image. I do not have any extensions except Bitwarden on Firefox.

I also tried playing videos on Firefox 100 by downloading it directly from firefox website but faced the same issue.

Asked by Bhanu Magotra 12 amahora adlule

Last reply by cor-el 6 amahora adlule

where can I find help information fow firefox browser version 100

How/Where can I find/download/use the firefox search engine in firefox browser version 100 (101.1.2). There is nothing on the Internet nor in Mozilla; if there isn't any … (funda kabanzi)

How/Where can I find/download/use the firefox search engine in firefox browser version 100 (101.1.2). There is nothing on the Internet nor in Mozilla; if there isn't any please just tell me. The information I am finding goes back to version 68. PLEASE HELP!

Asked by DIANE555 7 amahora adlule

Last reply by James 6 amahora adlule