cannot get into my email accoint at all

As of Oct 12 2026 I also have this issue. About a week before the 12th I was getting messages that I needed to sign into my RCN account which I would do and it just kept … (funda kabanzi)

As of Oct 12 2026 I also have this issue. About a week before the 12th I was getting messages that I needed to sign into my RCN account which I would do and it just kept asking me. A few times each night to start then right before it shut me out I had over 50 of these messages just flooding my screen. I never did get a screen shot of that message, but did for the 2 error messages I got later once it shut me out. I shut down my computer the night of the 11th then when I signed back in on the 12th I could not send or recieve any emails. SOmething similar had happened before, but when I shut down again it went away. This time it did not. I then tried to access my emails thru the webmail I can access, but that also had shut me out. I also tried my tablet, a borrowed smart phone, but I could not access anything for my emails. I troubleshooted with my email company and my internet company, but they found nothing. Then I shut off the wi-fi on the smart phone and bin go I could access the webmail. But I still cannot find anything on what to do to fix this. I use RCN for my email, Spectrum for my internet. It is a POP3. Running Thunderbird version 153.5 Oesr (32 bit) Meadow, which says it is up to date. I have norton 360 anti virus & do not use VPN. I disabled my Auto-protect and firewall on the Norton and that did not change anything. I have sent the error messages to RCN and also troubleshot with Microsoft and had some hints, but nothing has come of that yet. Here are the screen shots of the only 2 things I ould capture. The error message was when I was trying to access my email thru Thunderbird. And it came up every time I tried to send messages, not that does not show up anymore and nothing happens when I try and send anything. The second one was when I was trying to access the RCN webmail and it would not let me in on anything I used. Until I shout off the WI-Fi. Then the smart phone could access my webmail account.

Open 1

Having trouble getting into Thunderbird

Haven't been able to get into Thunderbird since 9/26/26, every time I try it keeps asking me for my password. I key it in and it does the same thing. I have had someone t… (funda kabanzi)

Haven't been able to get into Thunderbird since 9/26/26, every time I try it keeps asking me for my password. I key it in and it does the same thing. I have had someone to come up and look at it, but they weren't familiar with thunderbird, I have been having to use Kinetic email, don't like it. hate gmail.

Open 2 2

Primary Accent Color

Hello, thanks for allowing me to ask a question. I would like to know how to change the Primary Accent color in Mozilla Nightly to a mid grey color. Even when I try new… (funda kabanzi)

Hello, thanks for allowing me to ask a question. I would like to know how to change the Primary Accent color in Mozilla Nightly to a mid grey color. Even when I try new themes, the funky Pink/Purple highlight is present. Where is it getting this and how can it be modified. I've read the help pages, and have even had info sent, and that's rather confusing because I've changed the userContent.css and userChrome.css files as the pages I've ready advises. Again it's confusing and it doesn't seem to work. I've even set the toolbar legacy to true in the config:about settings. Nothing seems to work and it's frustrating.

-Phil

Open 1 1

An odd request

I received an email from Thunderbird (my email provider) wanting me to join the Early Bird Beta but their link to pay with PayPal didn't work so they requested I add a ne… (funda kabanzi)

I received an email from Thunderbird (my email provider) wanting me to join the Early Bird Beta but their link to pay with PayPal didn't work so they requested I add a new credit card. I use PayPal often so I know my card on file with PayPal is OK. Seemed odd to me for their request. I could forward their email to me if needed. Looks like they are using Paddle.com Market Limited.

Open 2

Thunderbird and GMail Account Problems

I was using Thunderbird 153.4.0esr 64-bit and my send feature on GMail stopped working. It just spun and spun with no connection. So, I removed the GMail account from my … (funda kabanzi)

I was using Thunderbird 153.4.0esr 64-bit and my send feature on GMail stopped working. It just spun and spun with no connection.

So, I removed the GMail account from my accounts list and then tried re-adding it, but only received the following error (see image attached). This implies what? I have an account at GMail already? I have a remnant of the previous working account in my configuration? It was working fine until today.

I'm using the automatically derived ports (993 inbound and 465 outbound). That error message appears immediately after having clicked the "Continue" button.

System:

 Kernel: 6.8.0-147-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.41 wm: xfwm4 v: 4.18.0 with: xfce4-panel
   tools: light-locker vt: 7 dm: LightDM v: 1.30.0 Distro: Linux Mint 22.2 Zara
   base: Ubuntu 24.04 noble
Open 1 1

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's becau… (funda kabanzi)

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's because firefox has recently been updated and no longer gives that facility?

Open 3

Vanishing emails

Recently I updated Thunderbird. When it rebooted, all my emails in the INBOX and ARCHIVED folders were gone. I have tried the usual solutions, including REPAIR FOLDER but… (funda kabanzi)

Recently I updated Thunderbird. When it rebooted, all my emails in the INBOX and ARCHIVED folders were gone. I have tried the usual solutions, including REPAIR FOLDER buttons. Those archived messages were important. Any chance of finding them?

Open 3 1

I no longer see the icon to reload a webpage when using Firefox

After Firefox updated to 157.0.1 OS I no longer see where I can reload a webpage. The former icon to refresh or reload a page is no longer there. How do I refresh or rel… (funda kabanzi)

After Firefox updated to 157.0.1 OS I no longer see where I can reload a webpage. The former icon to refresh or reload a page is no longer there.

How do I refresh or reload the page now?

Open 1

why does the url https://rt.com change to https://rt-english.com when I click the "Enter" button.

It looks to me like the RT's URL was hacked yesterday. I received a warning from Firefox urging me to go back because of suspected for malware found when I attempted to … (funda kabanzi)

It looks to me like the RT's URL was hacked yesterday. I received a warning from Firefox urging me to go back because of suspected for malware found when I attempted to log into RT. I backed off as suggested. I have successfully logged into RT hundreds of times using without any problem, using my Firefox bookmark. The Firefox warning told me that the suspected malware was due to the fact that https was missing in the address, which is highly irregular for the RT website. The details of the address in the bookmark is https:///www.rt.com, yet when I clicked the enter button, the https had disappeared. RT streams news on Rumble and I successfully used it instead of the RT website.

Later in the day I found information that the RT website could now be used. I tried it using my bookmark. RT opened but there ere changes in the appearance on the page. There was big new banner at the top of the page announcing that I was on RT English. All the images except one were missing and I was unable to access RT news streaming. Today I again checking the bookmark address I have used for a lng time. Today I find the Firefox URL still gives me https://www.rt.com but when I press the enter button the address now changes to https://rt-english.com. When I manually asked Firefox to open rt-english.com, Firefox told me that address does not exist.

This is the best I can do to explain the problem I am encountering, and I need help to resolve the issue. Perhaps other Firefox users have run into the problem and would be grateful for help from Firefox. I am a using Firefox and it is an excellent browser. Thanks for all your good work.

Open 7

Why is it when I do a file upload it does remember the last folder I uploaded from?

Recently when I upload files into my email it does remember the last folder I uploaded from? I have to reclick through multiple folders to get back to the one file folder… (funda kabanzi)

Recently when I upload files into my email it does remember the last folder I uploaded from? I have to reclick through multiple folders to get back to the one file folder where I was last. This is new. The only changes I have done is updated to the latest Mozilla browser and added the duck duck go plugin.

I should also say I am not tech savvy at all!

Open 2