Firefox doesn't start and having many problems when it does.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. … (funda kabanzi)

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Asked by Jim L 1 isonto elidlule

Last reply by Jim L 4 ezinsukwini ezidlule

saving Yahoo quotes as csv suddenly tries to save page image

I'm running Linux devuan: Linux MikesPI 6.1.93 #1 SMP PREEMPT Mon Dec 8 02:37:53 CET 2025 aarch64 GNU/Linux and Firefox 140.4.0esr (aarch64). For years now I've been do… (funda kabanzi)

I'm running Linux devuan: Linux MikesPI 6.1.93 #1 SMP PREEMPT Mon Dec 8 02:37:53 CET 2025 aarch64 GNU/Linux and Firefox 140.4.0esr (aarch64).

For years now I've been downloading and saving Yahoo quotes as csv, now for the last week Firefox wants to save page image poping up an extra window that must be refused before I can continue using Firefox. Hopefully someone can tell me what new option in about:config can be turned off to stop this. Thanks, Mike

Asked by mike.junk.46 3 ezinsukwini ezidlule

Lost my Passwords on my desktop and can't recover them through profile manager.

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worr… (funda kabanzi)

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Asked by cajones13 2 ezinsukwini ezidlule

Last reply by cajones13 1 usuku oludlule

Unable to select or edit bookmark folders

I'm using firefox mobile version 148.01 on Samsung A55 running Android 16. When i create a new bookmark, i can't select which folder to put it into, i can only put it int… (funda kabanzi)

I'm using firefox mobile version 148.01 on Samsung A55 running Android 16. When i create a new bookmark, i can't select which folder to put it into, i can only put it into 'bookmarks' folder, not any subfolders inside of it. Editing the saved bookmark doesn't help either

Asked by Wumbofox 1 isonto elidlule

TB not recognizing Outlook Personal account as viable SMTP account (evidently)

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com fa… (funda kabanzi)

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Copilot says that TB is NOT recognizing my personal Outlook email account as a viable SMTP account. Been on line with Copilot for couple of hours without success. Does anyone at Mozilla have anything to offer me?

Asked by PathMan 5 ezinsukwini ezidlule

Last reply by PathMan 2 ezinsukwini ezidlule

Firefox Multi-Account Containers icon not appearing in toolbar (cannot pin)

Description: I need help with the "Firefox Multi-Account Containers" extension. The extension is installed and shows as "enabled" in my Add-ons Manager. However, the colo… (funda kabanzi)

Description: I need help with the "Firefox Multi-Account Containers" extension.

The extension is installed and shows as "enabled" in my Add-ons Manager. However, the colorful container icon does NOT appear on my toolbar, so I cannot access or use the extension at all.

What I have already tried (none worked):

· Dragging the extension icon from the puzzle menu to the toolbar · Right-clicking on the extension icon (inside the puzzle menu) to see if there is a "Pin to Toolbar" option — but the option does NOT appear at all · Restarting Firefox multiple times · Restarting my computer · Creating a new profile in about:profiles and testing the extension there — still no icon · Disabling and re-enabling the extension

The extension is installed and enabled, but without the toolbar icon, I cannot create containers or separate my Gmail accounts. I really need this feature.

I have read that this might be a bug in recent Firefox versions. Is there a known fix? Do I need to completely uninstall Firefox and reinstall it? If so, could you please guide me on how to do a clean uninstall (removing all profile folders and registry entries) and then install the latest version?

My system is Windows (older version, if that matters).

Thank you very much for any help!

Asked by yihanzhuo4 1 usuku oludlule

OAuth doesn't provide any device info to mail provider, which limits options if a device is compromised. OAuth authentication is "forced" default.140.7.1esr

Hi, somehow thunderbird forced me to use OAuth for caldav and carddav. (v140 on linux) Unless I've probably missed something this approach doesn't seem to have considered… (funda kabanzi)

Hi, somehow thunderbird forced me to use OAuth for caldav and carddav. (v140 on linux) Unless I've probably missed something this approach doesn't seem to have considered that people might use more than one device. In the past I had an application password per device with my mail provider. That password covered imap, smtp, caldav and carddav. The application password I could set with a specific name at my mail provider. If the device was lost, compromised or whatever I just deleted that one application password at my mail provider, problem solved.

Now a regular thunderbird setup has the application password for mail and 2 OAuth records per device under "Connected Apps" at my mail provider. But it is not possible to see anymore to which device the OAuth record belong, as there is nothing device specific coming along with these OAuth records, just an IP.

With that perspective OAuth weakened my security options, as I can only guess which OAuth record I have to delete in an emergency case. Did anyone who implemented that with Thunderbird considered that people may have more than 1 device? Maybe even more than 5 devices?

That OAuth approach looks unmanagable to me. Is there a way to switch OAuth off in thunderbird, until it becomes more useable in >1 device setups?

Cheers Tjareson

Asked by tjareson 2 emasontweni adlule

Last reply by tjareson 6 ezinsukwini ezidlule

Firefox does no save tabs on shutdown

Steps to reproduce Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox. Expected behavior On startup, Firefox should r… (funda kabanzi)

    1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

      1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

      1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

      1. Device & build information
  • Device: MacOs Tahoe 26
  • Build version: firefox 148.0.2
  • First seen version: MacOs Sequoia
      1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

Asked by utilisezlinux 5 ezinsukwini ezidlule

Last reply by utilisezlinux 1 usuku oludlule

My Firefox profiles have disappeared and I cannot even open Firefox.

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours y… (funda kabanzi)

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours yesterday following all the advice here to get everything back, but nothing worked. I had to create a new profile and then import an old passwords file, which I luckily had saved in Excel. This morning when I switched the computer on, the same thing has happened. I cannot even open Firefox without creating a new profile. I get a pop up box (screenshot attached), which shows no profiles, and i have to create a new one to even open Firefox. Every time I close out of Firefox and want to go back in, I am asked to choose a profile. This has never happened before.Before i give up forever on Firefox and go over to another browser, do you have any ideas how i can stop this from happening, and get my original profile, passwords, bookmarks etc back? Thanks.

Asked by zoomaloid2000 9 amahora adlule

Firefox opening PDFs in internal viewer AND Adobe Acrobat simultaneously

Hi everyone, I’m running into a frustrating issue where Firefox is opening PDFs in two places at once. The Problem: When I click a PDF link, Firefox opens the file in a n… (funda kabanzi)

Hi everyone,

I’m running into a frustrating issue where Firefox is opening PDFs in two places at once.

The Problem: When I click a PDF link, Firefox opens the file in a new tab (internal viewer) but also launches the standalone Adobe Acrobat app to display the same file. I only want it to open in Firefox.

Details: - Settings: My "Applications" setting for PDF is currently set to "Always Ask." - The Glitch: Even when I manually select "Open in Firefox" from the prompt, Adobe Acrobat launches anyway. - Timeline: This started happening 2 days ago without any manual setting changes (I think it might be after a firefox update? I might be mistaken)

- Troubleshooting done: I have tried toggling the action to "Open in Firefox" directly, but the dual-launch behavior persists.

Thanks

Asked by gweiss 5 ezinsukwini ezidlule

Repeated Error Issue in Thunderbird – Request for Assistance

Dear Support Team, I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This probl… (funda kabanzi)

Dear Support Team,

I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This problem is delaying my work and affecting my daily tasks.

I kindly request your assistance in checking and resolving this issue as soon as possible. Please let me know if you need any additional information or screenshots of the error message.

Your prompt support would be greatly appreciated.

Thank you

Asked by Amal 3 ezinsukwini ezidlule

Last reply by Amal 1 usuku oludlule

"Exit Auto Delete" often fails to delete records

Turning off the "Automatically delete browsing history" feature often doesn't allow you to delete "Recently visited tabs." It seems that tab history generated from manual… (funda kabanzi)

Turning off the "Automatically delete browsing history" feature often doesn't allow you to delete "Recently visited tabs." It seems that tab history generated from manually closed bookmarks can't be deleted through this feature either。Hope it can be fixed

Asked by 1364017445 4 ezinsukwini ezidlule

Had to delete my outlook app on my iphone as it would update..stuck for days "spinning" So I deleted the app!!! Thinking I could reactivate it..

Well you dont accept @sympatico.ca on that app.... So now I cant recreate the app with out changing my email addr.. IIm not changing my email address. Please reset my out… (funda kabanzi)

Well you dont accept @sympatico.ca on that app.... So now I cant recreate the app with out changing my email addr.. IIm not changing my email address. Please reset my outlook app on my iphone to get emails to moemoney1966@sympatico.ca After I deleted the app... my friends advised they received my 3 emails!! how messed up is that.. Please let me know if you can fix or reset the app..

tnx..

Asked by moemoney1966 6 ezinsukwini ezidlule

What can I do to minimise Firefox user data in Android?

Hello, Android app settings for Firefox reports 1.43. GB of "user data". This excludes cache, which I have cleared. As I do most of my browsing on my desktop (as I am … (funda kabanzi)

Hello, Android app settings for Firefox reports 1.43. GB of "user data". This excludes cache, which I have cleared. As I do most of my browsing on my desktop (as I am now doing), this firefox-under-android has been little used. I have 1009 browsing history addresses. I usually select "necessary cookies only". I have no extensions. All storage based site settings are set to "ask to allow": I don't allow. I have cleared cashed images and files as well as downloads. There appears to be no means in the Android app of managing cookies on a site-by-site basis. What can I do to minimise user data? Thank you for your attention.

Asked by timstuart 6 ezinsukwini ezidlule