Yonke imikhiqizo Community Forum

I have a problem with the 64-bit to 32-bit installation. (It created a duplicate for me), I uninstalled everything properly and reinstalled Today my computer does not recognize version 32 in default mode and I need it for my accounting software. We checked the registry keys, the settings ... everything is ok Thanks for your help.

I need to copy emails (104) in a thunderbird local folder to a windows folder (or usb) so that I can email them to another person preferably in PDF format. If this is simple I apologise, but it is beyond me atm.

Grateful for any help..

Cheers Michael

My local folders are missing. There is nothing in my profiles to recover from. This is the second time this has happened after a Thunderbird update. Last time the local folder were found in my profile and I was able to restore them, This time there is nothing to restore. Has this happened to other users?

locking as duplicate of /questions/148784 thread

I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would remain grey. I tried using another LinkedIn video, and it worked, but it did not work with any YouTube video links. I gained access after I got a license 2-3 weeks ago Any suggestion on what is happening with YouTube links

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

I am not getting my email on Thunderbird. I am getting this message: "Could not connect to server pop3.optusnet.com.au; the connection was refused" Could you please help with this? Kind regards, Luke

Hi, I am using imap to connect/sync my email account in Thunderbird (latest version) on my PC laptop. I recently setup some mail folders on the server to organize my emails. I want these to sync with Thunderbird and show on my TB email folders.

However I cannot find a way to get TB to see/recognize these folders. When I explore "Synchronization & Storage" in my account settings ...... it only shows the Inbox/Drafts/Sent/Archive/Junk/Trash folders ... and does not show the custom folders I have created on the server.

I am missing something?? My iPhone Mail app, also using imap can see and show the folders.

Thanks for your help, much appreciated ........... Joe

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing which is very annoying. I have tried various settings but nothing seems to work. What can I do to get rid of this message? Thanks

[Thunderbird 128.6.0esr, onm Mac OS Sequoia 15.2]

Today, Thunderbird stopped downloading any mail from my POP3 account.

I tried shutting down Thunderbird, deleting the <global-messages-db.sqlite> file, then restarting Thunderbird to create a fresh, re-indexed <global-messages-db.sqlite> file. Thunderbird still not downloading any messages.

I logged into webmail for the account, and deleted any messages not already downloaded, in case any were corrupted. I waited for new mail to arrive, and then restarted Thunderbird to see if it would download those mails. Thunderbird still not downloading any messages.

Any suggestions?

How do you get the calendar to print in color? When I go to print and designate my color printer and I make sure color is selected, the print preview is not in color and when I print it prints in B&W. How do I get it to print in color?

I just upgraded from an older computer OS to Windows 11. I imported my bookmarks but really hate the new look of the bookmarks bar in Win11. The icons are all generic and have no color. I've attached a screen shot illustrating.

I have just synced Thunderbird with my web email which worked fine. I then emptied my web email account as it was full. This is the methodilogy that I have been following with Thunderbird for the last 20+ years.

Thunderbird then re-synced with the now empty web email and deleted all of the emails that I had downloaded. I then checked the trash but it is empty. I have just lost around 1 years worth of emails.

Just for clarity the web email is an IMAP account.

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium.

Here's what I've tried (none of these works):

• DNS over HTTPS turned off
• Uninstall all add-ons
• Reinstall Firefox
• Create new profile and set it as default
• Delete/rename certs.db in the Firefox profiles folder.

The only fix that works is to use Troubleshoot Mode every time I visit these websites which is not practical. Any ideas on what could be the problem?

I don't know if this is relevant but one of the websites that does not work is https://alexan.com.ph/

The font size in "Manage Bookmarks" is way too large, both in the sections list menu on the left and the list of bookmarks. I checked my userChrome.css file as well as the layout.css.devPixelsPerPx entry in about:config and there's nothing there to explain why only the "Manage Bookmarks" text is so large.

It's possible I changed a setting somewhere that's causing this. But I'm stumped re: what setting might be controlling the font size in only that UI. All other Firefox text sizes are good.

Thanks to anyone who knows where I should be looking

Firefox 134.0.1 (64-bit) Windows 10

I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunderbird in general. I used the "Export for Mobile" feature on my desktop installation, to import my account settings into the Android installation.

For the most part, Thunderbird for Android works great, as I would have expected. However I am seeing a problem which appears (to me) to be a bug. When I compose and send an email on my phone, and then look in the "Sent" folder on the phone, the email that I just sent shows up there. But only on the phone. If I open Thunderbird on my desktop PC and look at the Sent folder there, the email that I sent from the phone is not there. Apparently, it only gets placed in the phone's Sent folder, but it does not get copied to the email server.

A few other details: -- I use Thunderbird on 2 different desktop systems, a PC and a Mac. When I send email from either of those, that email DOES show up in the Sent folder on the other system. Emails that are sent from either desktop system also show up in my phone's Sent folder. So I know that the Thunderbird desktop application does upload the message to the email server's Sent folder correctly. But Thunderbird for Android does not upload its sent emails.

-- I don't know if it matters, but my email server is Microsoft 365, hosted by GoDaddy.

-- As far as I can tell, the most obvious setting for this is the "Upload sent messages" checkbox, which can be found in the "Sending mail" section of "Account settings" in the Thunderbird Android settings. This checkbox IS IN FACT turned on. I could not find any other settings which could possibly affect the copying of sent messages up to the email server's folders.

Is this a bug? Any ideas what might be causing this? Thanks for any help.

To whom it may concern,

I have an angular application accessing data from a 3rd party data provider. To get data, POST-requests are sent to the data provider REST API (https://capzlog.aero). The application works correctly using Google Chrome and Microsoft Edge. However, when using Firefox, the following error appears:

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs. (Reason: CORS request did not succeed). Status code: (null)."

As the POST request contains basic authentication, a preflight-request (OPTIONS) is first sent to the data provider. This request fails when using Firefox (but not when using Chrome or Edge), see attached screen-shots.

I have spent 4 days on the internet trying to figure out a solution, but I could not solve the issue. I tried the following: 1) check the certificates of the 3rd party provider (https://capzlog.aero): There are no issues. 2) start Firefox in safe-mode, disactivating the "Enhanced Tracking Protecting", clearing the cache. 3) changing the following Firefox settings:

   security.enterprise_roots.enabled (true<->false)
   security.tls.version.min (1<->3)
   security.tls.version.max (2<->4)
   network.http.network-changed.timeout

I tried sending the "OPTIONS"-request using curl and it worked as expected:

curl --verbose -XOPTIONS -H "Access-Control-Request-Method: POST" -H "Origin: https://projectz.numericalsolutions.ch" https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs

• Host capzlog.aero:443 was resolved.
• IPv6: (none)
• IPv4: 156.67.9.80
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers h2,http/1.1
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Certificate (11):
• TLSv1.2 (IN), TLS handshake, Server key exchange (12):
• TLSv1.2 (IN), TLS handshake, Server finished (14):
• TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / rsaEncryption
• ALPN: server accepted h2
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• Certificate level 0: Public key type RSA (3072/128 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 1: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 2: Public key type RSA (4096/152 Bits/secBits), signed using sha256WithRSAEncryption
• using HTTP/2
• [HTTP/2] [1] OPENED stream for https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs
• [HTTP/2] [1] [:method: OPTIONS]
• [HTTP/2] [1] [:scheme: https]
• [HTTP/2] [1] [:authority: capzlog.aero]
• [HTTP/2] [1] [:path: /api/pel/public/externalsystemflights/GetMissingIDs]
• [HTTP/2] [1] [user-agent: curl/8.6.0]
• [HTTP/2] [1] [accept: */*]
• [HTTP/2] [1] [access-control-request-method: POST]
• [HTTP/2] [1] [origin: https://projectz.numericalsolutions.ch]

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/2 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/2 204 < cache-control: private < server: Microsoft-IIS/10.0 < access-control-allow-origin: https://projectz.numericalsolutions.ch < access-control-allow-credentials: true < x-aspnet-version: 4.0.30319 < x-powered-by: ASP.NET < date: Thu, 16 Jan 2025 07:12:32 GMT <

• HTTP/2 stream 1 was not closed cleanly: HTTP_1_1_REQUIRED (err 13)
• Downgrades to HTTP/1.1
• Connection #0 to host capzlog.aero left intact
• Issue another request to this URL: 'https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs'
• Found bundle for host: 0x55ecfa0a46e0 [can multiplex]
• Hostname capzlog.aero was found in DNS cache
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers http/1.1
• SSL reusing session ID
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / UNDEF
• ALPN: server accepted http/1.1
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• using HTTP/1.x

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/1.1 204 No Content < Cache-Control: private < Transfer-Encoding: chunked < Server: Microsoft-IIS/10.0 < Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch < Access-Control-Allow-Credentials: true < X-AspNet-Version: 4.0.30319 < X-Powered-By: ASP.NET < Date: Thu, 16 Jan 2025 07:12:32 GMT <

• Connection #1 to host capzlog.aero left intact

Here, a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox:

CHROME OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, br, zstd Accept-Language: en-US,en;q=0.9a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox: Access-Control-Request-Headers: authorization,content-type Access-Control-Request-Method: POST Connection: keep-alive Host: capzlog.aero Origin: https://projectz.numericalsolutions.ch Referer: https://projectz.numericalsolutions.ch/ Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36

FIREFOX OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs undefined Host: capzlog.aero User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Access-Control-Request-Method: POST Access-Control-Request-Headers: authorization,content-type Referer: https://projectz.numericalsolutions.ch/ Origin: https://projectz.numericalsolutions.ch Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site Priority: u=4 TE: trailers

And the response header as seen by Chrome:

CHROME HTTP/1.1 200 OK Content-Type: application/json; charset=utf-8 Content-Language: en Server: Microsoft-IIS/10.0 Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch Access-Control-Allow-Credentials: true Set-Cookie: AppSettings=Culture=en-US&Language=English&CountryAlpha2=CH; expires=Fri, 31-Dec-9999 23:59:59 GMT; path=/; secure; SameSite=Lax X-Powered-By: ASP.NET Date: Thu, 16 Jan 2025 07:19:59 GMT Content-Length: 2

Here, a comparison of the Network Traffic as seen for Chrome and for Firefox:

CHROME 17:07:46.550256 IP ANYPC.57562 > 156.67.9.80.https: Flags [P.], seq 1480736564:1480737180, ack 2430285572, win 501, length 616 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 1:393, ack 616, win 8212, length 392 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 393:427, ack 616, win 8212, length 34 17:07:46.557683 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 393, win 501, length 0 17:07:46.557688 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 427, win 501, length 0 17:07:46.558334 IP ANYPC.57562 > 156.67.9.80.https: Flags [F.], seq 616, ack 427, win 501, length 0 17:07:46.558741 IP ANYPC.42786 > 156.67.9.80.https: Flags [S], seq 2926210792, win 64240, options [mss 1460,sackOK,TS val 2936933242 ecr 0,nop,wscale 7], length 0 17:07:46.562927 IP 156.67.9.80.https > ANYPC.57562: Flags [F.], seq 427, ack 617, win 8212, length 0 17:07:46.562962 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 428, win 501, length 0 17:07:46.563492 IP 156.67.9.80.https > ANYPC.42786: Flags [S.], seq 1974100572, ack 2926210793, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:07:46.563514 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:07:46.565558 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1:1743, ack 1, win 502, length 1742 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1743, win 8212, length 0 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 1:161, ack 1743, win 8212, length 160 17:07:46.572133 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 161, win 501, length 0 17:07:46.572276 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1743:1794, ack 161, win 501, length 51 17:07:46.572421 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1794:3197, ack 161, win 501, length 1403 17:07:46.583942 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 3197, win 8206, length 0 17:07:46.710020 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.751327 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, length 0 17:07:46.754201 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.754231 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, options [nop,nop,sack 1 {161:638}], length 0$

FIREFOX 17:08:28.962851 IP ANYPC.35980 > 156.67.9.80.https: Flags [S], seq 2319755284, win 64240, options [mss 1460,sackOK,TS val 2936975646 ecr 0,nop,wscale 7], length 0 17:08:28.972248 IP 156.67.9.80.https > ANYPC.35980: Flags [S.], seq 1053801102, ack 2319755285, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:08:28.972330 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:08:28.974266 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1:1894, ack 1, win 502, length 1893 17:08:28.987389 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 1894, win 1026, length 0 17:08:28.987433 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 2921:3937, ack 1894, win 1026, length 1016 17:08:28.987461 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987598 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1:1461, ack 1894, win 1026, length 1460 17:08:28.987647 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1461, win 524, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987682 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1461:2921, ack 1894, win 1026, length 1460 17:08:28.987707 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 3937, win 547, length 0 17:08:28.994553 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1894:2052, ack 3937, win 547, length 158 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3937:3988, ack 2052, win 1025, length 51 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3988:4057, ack 2052, win 1025, length 69 17:08:29.005700 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4057, win 547, length 0 17:08:29.006086 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2052:2151, ack 4057, win 547, length 99 17:08:29.006123 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2151:2577, ack 4057, win 547, length 426 17:08:29.008948 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2577:2615, ack 4057, win 547, length 38 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 2615, win 1023, length 0 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4057:4095, ack 2615, win 1023, length 38 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4095:4322, ack 2615, win 1023, length 227 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4322:4364, ack 2615, win 1023, length 42 17:08:29.024943 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4364, win 570, length 0 17:08:35.342337 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1974101210, win 501, length 0 17:08:35.349317 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1, win 8206, length 0

I really do not know what to do anymore to solve that problem.

As the problem is impacting hundreds of users, I really hope there is a solution.

In advance thanks for your help.

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

I am using Firefox 128.5.0esr (64-bit) on Debian 12. This is the browser that comes installed with the system. Recently, an offline translation feature was added to Firefox. In settings, you can download various languages. I would like to know where language models for offline translation are stored. The downloaded languages I want to copy to another computer without internet connection so that I can use the offline translation on this computer.