• Kusonjululiwe

Mozilla Firefox ESR

What is ESR and why do I have to update it every time I log into my computer? It's a pain and if it's not necessary how do I get rid of it?

Asked by bgrunsten 4 emasontweni adlule

Answered by James 4 emasontweni adlule

  • Kusonjululiwe

Open previous windows and tabs - NOT working from 15-sep

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update ha… (funda kabanzi)

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update has caused this. Please help. Thanks

Asked by Tj 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

  • Kusonjululiwe

Viewing local folders flyer disabling email account

Hi all, I have a client who uses Thunderbird and wants to close his orange.fr email address, but has thousands of emails he needs to be able to continue to refer to / arc… (funda kabanzi)

Hi all, I have a client who uses Thunderbird and wants to close his orange.fr email address, but has thousands of emails he needs to be able to continue to refer to / archive. I advised to move all the emails from the IMAP server/inbox folder, to a Local folder in Thunderbird. Having done this, I tried to remove the account, did NOT check the box “Remove Message Data” and (wrongly assumed) there would still be a way for him to see his orange.fr emails in a local folder somewhere, but they all disappeared. I’ve tried to trace the path for the local folder but can’t see a way to see them once the account is removed. Can any suggest the best way to GUARANTEE that he can close his orange.fr email account and still retain his old emails? I’m guessing that if he closes the account but doesn’t remove it from Thunderbird, the account will retain the local folders but will be unable to connect to the orange.fr email address. I suppose that would be a solution but I’m guessing Thunderbird will throw a connection error every time it opens? is there a neater way? We would prefer to avoid trying to export them to another mail client.

Any suggestions / advice greatfully received. I’m just nervous that he doesn’t lose access to his old emails after closing his orange.fr email account. TIA Russ

Asked by russell19 4 izinyanga ezidlule

Answered by david 4 izinyanga ezidlule

  • Kusonjululiwe

While searching for history items, cant clear specific ones

The Android App won't allow me to find specific items from history (e.g. i wanna visit chatgpt.com, but all suggestions offer me chatandgo VENEZIA when typing chat) and d… (funda kabanzi)

The Android App won't allow me to find specific items from history (e.g. i wanna visit chatgpt.com, but all suggestions offer me chatandgo VENEZIA when typing chat) and delete them. There's no way I can scroll so much history just to find specific items to delete. Method for deleting all history or for last hour makes no sense. See the attachment. Thank you.

Asked by FirefoxConservativist 2 izinyanga ezidlule

Answered by Balázs Meskó 2 izinyanga ezidlule

  • Kusonjululiwe

Cannot run YouTube Videos

After the latest Firefox update, I could run YouTube without problems for several weeks. Now YouTube will not run. How do I fix this issue? I suspect it is due to an adb… (funda kabanzi)

After the latest Firefox update, I could run YouTube without problems for several weeks. Now YouTube will not run. How do I fix this issue? I suspect it is due to an adblocker but not sure!!

Asked by kjwilshier 4 izinyanga ezidlule

Answered by Paul 4 izinyanga ezidlule

  • Kusonjululiwe

Retrieving Email from Comcast

I am having an issue with retrieving my email in Thunderbird. On laptop, using Version 140.2.0esr | Released August 19, 2025. No changes were made to Thunderbird settin… (funda kabanzi)

I am having an issue with retrieving my email in Thunderbird. On laptop, using Version 140.2.0esr | Released August 19, 2025. No changes were made to Thunderbird settings. The email is showing up in the Comcast portal, but for now having it forwared to a Gmail account. Tried changing password in Comcast (and in Thuderbird) to no effect. Tried deleting my Comcast email account in Thunderbird and re-adding it, but no change. Can send out email fine, just receiving it is the issue.

Interestingly, I use BlueMail on my phone and it, too, has the same issue and will not retrieve from Comcast. Thanks in advance!

Asked by Scott Rabalais 2 izinyanga ezidlule

Answered by Roger Reed 1 inyanga edlule

  • Kusonjululiwe

Edge: Too Many Requests (bug1997062)

I have been using Thunderbird for many years. I have 4 accounts that have all been set up and working fine. This morning the 2 yahoo.com accounts stopped working. I log… (funda kabanzi)

I have been using Thunderbird for many years. I have 4 accounts that have all been set up and working fine. This morning the 2 yahoo.com accounts stopped working. I logged in to the impacted accounts using a web browser and password just fine. I then updated Thunderbird to 116.0 to see if that would fix the problem, but it did not. The outlook and gmail accounts are working fine, for now.

When Thunderbird attempts to download mail for the yahoo accounts, I get a large pop-up window with "Edge: Too Many Requests". The pop-up window is blank except for that error message. I get the small pop-up with the Authentication Failure message. Sometimes I get Retry, Enter Password or Cancel. But I never see a window that will allow me to enter my password.

I can send/receive mail from the accounts while logged in via a browser but authentication fails within Thunderbird.

Asked by only1too 2 emasontweni adlule

Answered by only1too 2 emasontweni adlule

  • Kusonjululiwe

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believ… (funda kabanzi)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Asked by Bruno Paz 1 inyanga edlule

Answered by Bruno Paz 1 inyanga edlule

  • Kusonjululiwe

Firefox reset itself after update, profile data gone

Hi I've just booted my machine and opened Firefox, only to be presented with a completely fresh install. All my settings, bookmarks and history gone. It was fine yeste… (funda kabanzi)

Hi

I've just booted my machine and opened Firefox, only to be presented with a completely fresh install.

All my settings, bookmarks and history gone. It was fine yesterday when I closed it and powered down.

I'm running Kubuntu, I've checked the .mozilla folder and nothing...it's like my profile has just been overwritten.

Not happy at all, I'm starting to dislike Firefox.

Can anyone offer any help or advice please?

Thanks in advance.

Asked by komradekristoph 5 izinyanga ezidlule

Answered by komradekristoph 5 izinyanga ezidlule

  • Kusonjululiwe

no messages shown in any folder

Thunderbird just updated to 144.0.1 (64-bit), and now I see a blank area where message list used to be. This true for all accounts and all folders. I used to see this is… (funda kabanzi)

Thunderbird just updated to 144.0.1 (64-bit), and now I see a blank area where message list used to be. This true for all accounts and all folders.

I used to see this issue temporarily after compacting folders, but usually (but not always) went away and messages showed up. Sometimes I had to close and restart TB. Now even that wont bring up the lists. I'm dead in the water. And, yes, I did reboot my computer as well. Screenshot of this state attached.

Thanks for any help--it's urgent. Bert

Asked by SLOtraveler 1 isonto elidlule

Answered by Mapenzi 1 isonto elidlule

  • Kusonjululiwe

Firefox in UK: Met Office weather forecast not loading

Hi Mozilla support Having used MetOffice daily forecasts for many years, 3 days ago it stopped working on my desktop. I still have Windows 7 but always the latest versio… (funda kabanzi)

Hi Mozilla support Having used MetOffice daily forecasts for many years, 3 days ago it stopped working on my desktop. I still have Windows 7 but always the latest version of Firefox, and everything else works fine in Firefox (including other weather forecast websites thankfully). A page of Met Office headings appears instead of the forecast.

I emailed them yesterday and this is the reply: 'To see the public website in the previously recognised format, you would need to upgrade the browser version you are using or the Operating System of your device. This issue is affecting users on unsupported mobile devices (phones/tablets) as well as those on PCs and Laptops with unsupported software on them. As per our Met Office Website Policy page - which details the level of support we offer and to which browsers – we currently only support the latest two versions of Chrome and Safari; the latest version of Edge and Samsung Internet; finally the latest version of Firefox only being partially supported. This policy has been developed to comply with the World Wise Web Consortium (W3C) AA Accessibility Standards. It also details the Decision Tree of which versions would continue to be supported or no longer supported We appreciate this may be frustrating, but without updating or replacing this unsupported software/hardware you will be unable to view the public weather website in the correct format.'

Since it says 'the latest version of Firefox only being partially supported' I guess there is nothing else I can do to access their forecast (apart from getting new PC and using Windows 11, which I will be doing later this year). Kind regards, Katy

Asked by magenta5 4 izinyanga ezidlule

Answered by Denys 4 izinyanga ezidlule

  • Kusonjululiwe

Delete all junk ????

What happened to the "Delete all marked junk" option in T-bird? After the latest update (140.1.1esr) this option for deleting all emails (in the current folder) that are… (funda kabanzi)

What happened to the "Delete all marked junk" option in T-bird? After the latest update (140.1.1esr) this option for deleting all emails (in the current folder) that are marked as 'junk' seems to have gone away. At least, I am unable to locate it.

Asked by edstevens 2 izinyanga ezidlule

Answered by edstevens 2 izinyanga ezidlule

  • Kusonjululiwe

Can't print in Firefox 144.0

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderb… (funda kabanzi)

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

Asked by jstark4020 3 emasontweni adlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

Default search is reset to Google every time I close and reopen Firefox

Default search is reset to Google every time I close and reopen Firefox. How do I make Firefox remember my choices? I am setting Brave to be the default search. Thanks! … (funda kabanzi)

Default search is reset to Google every time I close and reopen Firefox. How do I make Firefox remember my choices? I am setting Brave to be the default search.

Thanks!

Asked by Sparky 3 emasontweni adlule

Answered by Kiki 3 emasontweni adlule

  • Kusonjululiwe

Where did my bookmarks toolbar go?

When I logged in this morning my bookmarks toolbar was gone, along with the favorite start. I have googled and followed support articles and the only thing I was able to … (funda kabanzi)

When I logged in this morning my bookmarks toolbar was gone, along with the favorite start. I have googled and followed support articles and the only thing I was able to do is get the menu bar to show along with the the bookmark menu but customizing the toolbar.

Asked by amandacaulder 1 isonto elidlule

Answered by George Kitsoukakis 1 isonto elidlule

  • Kusonjululiwe

Firefox locks out my taskbar.

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the sc… (funda kabanzi)

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Asked by anoble2 2 izinyanga ezidlule

Answered by anoble2 2 izinyanga ezidlule