• Kusonjululiwe

Firefox desktop will not update.

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have trie… (funda kabanzi)

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have tried downloading a new copy. Either the download doesn't work or the execution doesn't work. I temporarily disabled my virus protection and firewall just in case, but that didn't help. My next thought was to delete the Firefox copy I have. But what if I continue to not be able to install? Can anyone help with something other than what the website suggests? Thank you!

Asked by jean_e_lane 1 usuku oludlule

Answered by FredMcD 23 amahora adlule

Recent change.

Not happy at all with recent change. How can I restore to the previous condition? We should be consulted prior to "updating" about what will change in our day-to-day us… (funda kabanzi)

Not happy at all with recent change. How can I restore to the previous condition? We should be consulted prior to "updating" about what will change in our day-to-day use. I do not like to re-learn how to use the Firefox email software!

Asked by jrathbone 6 imizuzu edlule

Right Click to Open In New Tab acting strange

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when… (funda kabanzi)

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when I try to right click on a link or a button and open in new tab, it looks like it's going to open, the new tab appears there for a few seconds, and then it disappears. I have tried "control" left click and I can sometimes get that to work if I do it several times rapidly. I first noticed it in Facebook, but now it can happen on almost any website. I had version 80.? when I first noticed it, I now have 81.0 and I still does it. Any ideas? It's not that some website don't allow right clicking for copyright reasons, I an familiar with that, this is different in that it attempts to open a new tab and within a few seconds it disappears. Before you ask, I have checked for virus's and malware.

Asked by Stumann666 4 amahora adlule

Last reply by Stumann666 13 imizuzu edlule

Can't receive email on Thunderbird

Hi there, I wonder if you can help. I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was workin… (funda kabanzi)

Hi there, I wonder if you can help.

I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was working and then it suddenly stopped... I can send on Thunderbird. I can send and receive on my phone and on the web.

I have done the following:

  • Made sure "allow less secure... is on" CHECK
  • Updated Thunderbird CHECK
  • Got rid of large emails CHECK
  • Changed from pop to Imac (?) COULDN'T DO
  • Changed to OAuth2 password DIDN'T WORK
  • Restarted CHECK

It's been a couple of days now and still not working, any advise would be greatly appreciated!

Thanks, Rachel

Asked by rachel20 1 isonto elidlule

Last reply by anthony36 16 imizuzu edlule

After updating Mozilla Thunderbird to version 78

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what … (funda kabanzi)

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what exactly should be fixed on the server if everything works on the previous version

Asked by mashonskiy 1 isonto elidlule

Last reply by anthony36 18 imizuzu edlule

Downloading pptx files

I’m using iPad 8th gen. I use Moodle VLE for my university studies. Links to download PowerPoint slides from my lectures are uploaded onto it. When using Safari, tappin… (funda kabanzi)

I’m using iPad 8th gen. I use Moodle VLE for my university studies. Links to download PowerPoint slides from my lectures are uploaded onto it. When using Safari, tapping the link send the pptx to my downloads, where I can open it in other apps, PowerPoint or Notability for example. Firefox instead opens it in a new tab. I have tried press ‘more’ then ‘share page with’ to send it to PowerPoint, but it doesn’t work. How can I get Firefox to download these, like how Safari does?

Asked by Eliot 16 amahora adlule

Last reply by OBW47 19 imizuzu edlule

  • Kusonjululiwe

Thunderbird crashing when printing an email

I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here. I also have the crash dump rep… (funda kabanzi)

I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here.

I also have the crash dump report: https://crash-stats.mozilla.org/report/index/756d6c79-1710-4431-9032-7f8500200925

Asked by ssantos2 1 usuku oludlule

Answered by Stans 23 amahora adlule

Connection problem with Greece's mail server provider Cosmote after update version 78.2.2

I just want to point out that after the update of Thunderbird to version 78.2.2, there has been problem connecting to the mail server of Greece's provider Cosmote. I use … (funda kabanzi)

I just want to point out that after the update of Thunderbird to version 78.2.2, there has been problem connecting to the mail server of Greece's provider Cosmote. I use Thunderbird as my only mail client and the mail provider is otenet. Since today's morning i cannot connect to my mail and neither can send or receive mails. Do you know when are we going to have a new version that can fix the problem? Thanks.

Asked by noulask 1 isonto elidlule

Last reply by anthony36 21 imizuzu edlule

Server and Thunderbird deleting emails

I have recently discovered that whenever I delete an email in Thunderbird, it is also deleted on the server I am using. I have a Verizon.net account on the aol.com serve… (funda kabanzi)

I have recently discovered that whenever I delete an email in Thunderbird, it is also deleted on the server I am using. I have a Verizon.net account on the aol.com server.

Asked by peggywh 1 usuku oludlule

Last reply by peggywh 46 imizuzu edlule

A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (funda kabanzi)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 20 amahora adlule

Last reply by reble 46 imizuzu edlule

Sending/Sharing YouTube Video To Email Address

Hello, First, I am not computer savvy! When I attempt to share a YouTube video with an email, a message appears saying (This file does not have a program associated… (funda kabanzi)

Hello,

  First, I am not computer savvy! 
  When I attempt to share a YouTube video with an email, a message appears saying  (This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.) 
   If there is help available, I'm all ears and very Thankful!!! 
                                                                                                  JSCL

Asked by johnlyke 1 ihora elidlule

  • Kusonjululiwe

Unable to download new emails after upgrading to 78.2.2

Have been using Thunderbird with the same email profile over the years but after Thunderbird upgraded to 78.2.2 when I started it today, it failed to download any new ema… (funda kabanzi)

Have been using Thunderbird with the same email profile over the years but after Thunderbird upgraded to 78.2.2 when I started it today, it failed to download any new emails from server. I checked the account profile and the details are still correct. When clicked on Get Messages, the message: connected to <myemailserverdomain> appeared and then the message disappeared without moving on to downloading (no status bar). I checked my email account through the web portal and there are definitely new emails there. Please help!

Regards, Anthony

Asked by anthony36 1 isonto elidlule

Answered by svlad2009 6 ezinsukwini ezidlule

  • Kusonjululiwe

pop out videos wont stop. Have unchecked the box, but still chewing up my bandwidth.

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want pic… (funda kabanzi)

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want picture in picture and I do not want videos to play automatically. I have been through all the settings, but nothing makes any difference.

Asked by j.searle01 11 amahora adlule

Answered by jscher2000 4 amahora adlule

Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (funda kabanzi)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 3 amahora adlule

Last reply by jscher2000 1 ihora elidlule

  • Kusonjululiwe

save credit card

I can't find how to save credit card info in Firefox Help article says, under Privacy Security, Autofill, there's a "save credit card button" There is no such button … (funda kabanzi)

I can't find how to save credit card info in Firefox

Help article says, under Privacy Security, Autofill, there's a "save credit card button"

There is no such button

Asked by KT 5 ezinsukwini ezidlule

Answered by Wesley Branton 2 amahora adlule