Yonke imikhiqizo Isithangami Sokwesekwa

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have tried downloading a new copy. Either the download doesn't work or the execution doesn't work. I temporarily disabled my virus protection and firewall just in case, but that didn't help. My next thought was to delete the Firefox copy I have. But what if I continue to not be able to install? Can anyone help with something other than what the website suggests? Thank you!

Not happy at all with recent change. How can I restore to the previous condition? We should be consulted prior to "updating" about what will change in our day-to-day use. I do not like to re-learn how to use the Firefox email software!

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when I try to right click on a link or a button and open in new tab, it looks like it's going to open, the new tab appears there for a few seconds, and then it disappears. I have tried "control" left click and I can sometimes get that to work if I do it several times rapidly. I first noticed it in Facebook, but now it can happen on almost any website. I had version 80.? when I first noticed it, I now have 81.0 and I still does it. Any ideas? It's not that some website don't allow right clicking for copyright reasons, I an familiar with that, this is different in that it attempts to open a new tab and within a few seconds it disappears. Before you ask, I have checked for virus's and malware.

Hi there, I wonder if you can help.

I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was working and then it suddenly stopped... I can send on Thunderbird. I can send and receive on my phone and on the web.

I have done the following:

• Made sure "allow less secure... is on" CHECK
• Updated Thunderbird CHECK
• Got rid of large emails CHECK
• Changed from pop to Imac (?) COULDN'T DO
• Changed to OAuth2 password DIDN'T WORK
• Restarted CHECK

It's been a couple of days now and still not working, any advise would be greatly appreciated!

Thanks, Rachel

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what exactly should be fixed on the server if everything works on the previous version

I’m using iPad 8th gen. I use Moodle VLE for my university studies. Links to download PowerPoint slides from my lectures are uploaded onto it. When using Safari, tapping the link send the pptx to my downloads, where I can open it in other apps, PowerPoint or Notability for example. Firefox instead opens it in a new tab. I have tried press ‘more’ then ‘share page with’ to send it to PowerPoint, but it doesn’t work. How can I get Firefox to download these, like how Safari does?

I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here.

I also have the crash dump report: https://crash-stats.mozilla.org/report/index/756d6c79-1710-4431-9032-7f8500200925

I just want to point out that after the update of Thunderbird to version 78.2.2, there has been problem connecting to the mail server of Greece's provider Cosmote. I use Thunderbird as my only mail client and the mail provider is otenet. Since today's morning i cannot connect to my mail and neither can send or receive mails. Do you know when are we going to have a new version that can fix the problem? Thanks.

I have recently discovered that whenever I delete an email in Thunderbird, it is also deleted on the server I am using. I have a Verizon.net account on the aol.com server.

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Hello,

  First, I am not computer savvy! 
  When I attempt to share a YouTube video with an email, a message appears saying  (This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.) 
   If there is help available, I'm all ears and very Thankful!!! 
                                                                                                  JSCL

Have been using Thunderbird with the same email profile over the years but after Thunderbird upgraded to 78.2.2 when I started it today, it failed to download any new emails from server. I checked the account profile and the details are still correct. When clicked on Get Messages, the message: connected to <myemailserverdomain> appeared and then the message disappeared without moving on to downloading (no status bar). I checked my email account through the web portal and there are definitely new emails there. Please help!

Regards, Anthony

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want picture in picture and I do not want videos to play automatically. I have been through all the settings, but nothing makes any difference.

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

I can't find how to save credit card info in Firefox

Help article says, under Privacy Security, Autofill, there's a "save credit card button"

There is no such button