Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (funda kabanzi)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 5 amahora adlule

Last reply by dirkvdm85 24 imizuzwana edlule

How to configure notifications to appear on top of any other program

Im trying to get browser notifications to show up on top of a game im running but they never appear while focused in the other window (running in borderless fullscreen). … (funda kabanzi)

Im trying to get browser notifications to show up on top of a game im running but they never appear while focused in the other window (running in borderless fullscreen).

i tried changing focus assist options in win10 as suggested somewhere but i dont think i had that on in the first place, and it didnt fix the issue.

Also, any way to turn off the transparency on the notification popup would be a cherry on top

Asked by prjazdy 7 imizuzu edlule

Installing 78.3.2

I have 68.6.0 on my Mac and could not update because there was a problem in the software on the following versions that did not allow and update on Mac's. If I down load … (funda kabanzi)

I have 68.6.0 on my Mac and could not update because there was a problem in the software on the following versions that did not allow and update on Mac's.

If I down load 78.3.2 how do I get all of my emails, folders and address book on this version from my existing version?

I have tried down loading it but the set-up is terrible and convoluted. I have tried keeping my profile and inserting that, but compared to earlier versions of Thundebird the set up is completely unintuitive and what ever you click on does nothing.

In years gone by, you simply removed the new profile and inserted the old one in Finder>Go>Library>Thunderbird> Profile and everything was there. Now it's a mess.

Asked by Hughmoz 2 ezinsukwini ezidlule

Last reply by Hughmoz 8 imizuzu edlule

Thunderbird 78.3.3 Spell Check does not work

While typing into the message areas of Tasks or Events Spell Check does not work. Spell check will work in 'Write' text area of message composition. Spell Check is ena… (funda kabanzi)

While typing into the message areas of Tasks or Events Spell Check does not work. Spell check will work in 'Write' text area of message composition. Spell Check is enabled in Tools, Options, Composition Spelling, Dictionary English.

Asked by tgmswing 9 imizuzu edlule

Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (funda kabanzi)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

Asked by Frank 2 amahora adlule

Last reply by Frank 30 imizuzu edlule

when I try to open troubleshooting information, it sends me to an empty tab.

I was having a problem where whenever i used google search, it would use yahoo instead. I saw a fix for this that resetting the browser is a way to fix it, but i need to … (funda kabanzi)

I was having a problem where whenever i used google search, it would use yahoo instead. I saw a fix for this that resetting the browser is a way to fix it, but i need to get into troubleshooting information first. however, whenever i try to get into troubleshooting information, it sends me to a blank white tab with not url. I would really appreciate help because I'm getting annoyed with this.

Asked by Itsahill 18 imizuzu edlule

Address books

Why is it not possible to change or copy an email from one folder to another in address books in version 78.3.3? It was possible in previous versions. Carlos Varaldo … (funda kabanzi)

Why is it not possible to change or copy an email from one folder to another in address books in version 78.3.3?

It was possible in previous versions.

Carlos Varaldo

Asked by cvaraldo 27 imizuzu edlule

Thunderbird won't open after Firefox update not compatible with 78.3.1

Firefox did an auto update yesterday and now I can't even open Thunderbird to get my mail it says 78.3.1 is not compatible with 78.3.0 I need a fix now...is there an upd… (funda kabanzi)

Firefox did an auto update yesterday and now I can't even open Thunderbird to get my mail it says 78.3.1 is not compatible with 78.3.0 I need a fix now...is there an update to Thunderbird?

Asked by quiltjunkie2002 29 imizuzu edlule

Firefox 82.0 always defaults to blank pages when printing now.

Hi, at our workplace we use Firefox exclusively for our point-of-sale system and as such, print lots of reciepts and labels. We updated Firefox to version 82.0 this morni… (funda kabanzi)

Hi, at our workplace we use Firefox exclusively for our point-of-sale system and as such, print lots of reciepts and labels. We updated Firefox to version 82.0 this morning and now nothing prints correctly by default. When opening print preview, no matter what, it's a blank page. I have adjusted the settings in about:config, reset the print settings, messed with margins, etc. Basically every possible suggested fix for the problem I could find. After multiple hours, we still cannot get anything to print from Firefox UNLESS you go into the print settings, and click "preferences" in the Windows dialogue box (even if you don't change a single thing), only then will it work perfectly every time. This isn't an acceptable option though as we need it to work rapidly and automatically each time though the browser.

Our printer is set up correctly, up to date drivers, etc. All programs in windows will print fine, Chrome and Edge print fine, so I'm assuming it's specifically a Firefox issue. This is a receipt printer, and I noticed Firefox defaults to 8.5x11 size paper despite it using standard 73mm receipt paper. But, like I said, no matter what the preview is a blank page and that's what prints.

I'm stumped on this one. Printer is a TSP100 if that matters. Help!!

Asked by skunkrivercycles 30 imizuzu edlule

Can't view video on Firefox after latest Firefox update. Help appreciated.

Can't view videos on Firefox, just a blank square where video would play. Since the latest Firefox update, but often happens after a Firefox update. Can play and view wit… (funda kabanzi)

Can't view videos on Firefox, just a blank square where video would play. Since the latest Firefox update, but often happens after a Firefox update. Can play and view with other browsers. Help appreciated.

Asked by voltairine 34 imizuzu edlule

Enhanced Tracking Protection

I BELIEVE, but am not certain, the above described subject and topic are instrumental to the issue I am having. I like to stream a Canadian sports site called Sporstnet N… (funda kabanzi)

I BELIEVE, but am not certain, the above described subject and topic are instrumental to the issue I am having. I like to stream a Canadian sports site called Sporstnet Now. Up until a few weeks / months ago every time I clicked to open that site the streaming started automatically. Now that is not happening on a regular basis. Typically when I click on the website it now does not start automatically. To resolve this I can "sign out" and then sign in using my login credentials. This is obviously a time waster. Once I am signed in again, I might be able to stop the streaming and log back in automatically for the next few hours, but certainly by the next morning the streaming does not start automatically and I need to go through the login process described above. There must be a setting somewhere to allow the automatic streaming to start even if I have not visited that website in the last 2 - 3 days. Any help? suggestions? thoughts? Thank you.

Asked by don.dac.fc 42 imizuzu edlule

Thunderbird running slow -"not responding" and freezing. downloading 1 in All Mail. When in this mode other applications appear to either freeze or run slow. This may last for up to 5 minutes (win10)

I was running 68.12.1 when this problem started whereby the application runs slowly and freezes frequently with a 'not responding' banner. This is accompanied by a messag… (funda kabanzi)

I was running 68.12.1 when this problem started whereby the application runs slowly and freezes frequently with a 'not responding' banner. This is accompanied by a message that says downloading 1 in All Mail. When in this mode other applications appear to either freeze or run slow. This may last for up to 5 minutes and occasionally comes up with the message box inviting me to stop the programme. I have reduced the size of the All Mail folder and the Inbox has only about 12 messages in it. The folders have all been compacted regularly. I decided to opt for the update and we are now running 78.3.3 32bit. I have disbled Windows search and performed a clean reboot - neither makes any difference even with all startup items disabled. OS is Windows 10 Home V1909 OS Build 18363. I don't like relying on Gmail but I might have to as Thunderbird is close to unusable. Any bright ideas?

Asked by Tallbloke 3 amahora adlule

Last reply by Tallbloke 44 imizuzu edlule

Thunderbird is Now Broken or How to Disable the Updater Message?

I keep getting a message to update Mozilla Thunderbird; and yet if I do, Thunderbird totally breaks. I don't dare update it and would like it to stop popping up the mess… (funda kabanzi)

I keep getting a message to update Mozilla Thunderbird; and yet if I do, Thunderbird totally breaks. I don't dare update it and would like it to stop popping up the message. Can I do that?

How does it break?

When I update, it no longer allows me to use the "self-signed certificate" for MY OWN SERVER! I have tried every single possible way of manually installing the certificate; but it will not allow it. 68.8 allows it just fine with a message that pops up basically saying "do you really trust so and so is so and so" [with because it is my own server, that is asking, "do you trust that you are yourself?" And, yes, I do trust that I am myself, so I click permanently accept the certificate; and it just works. Newer versions stopped working that way; at one point (I believe it was 68.10 or 68.11) I was still able to manually install the certificate; but even that stopped working.

To put for a very apt analogy. Let us say that Thunderbird is a bank for e-mail; it stores e-mail messages; and conducts transactions (deposits/downloads, withdrawals/server deletions, and check processing/connections to servers) with the account owner and those the account owner works with.

A self-signed certificate is literally the same as a person signing their own check and giving it to someone else. The bank is SUPPOSED to process that check; the drawing bank should validate the signature for sure, but the bank that the check is depositing in should have no say. [Thus I have no problem with a warning popping up saying -- do you validate this signature.]

But, can you imagine one day taking your paycheck to the bank and the bank saying "no we will not accept paychecks that aren't notarized." What is the process of notarizing a signature? It is having a third party (a trusted licensed notary public) verify that the person signing (whatever--in this case a bank check) is actually the person they say they are. That is literally what having a third party trusted root certificate signature and chain is doing; it is notarizing the signature on the security certificate.

While that may make sense for someone conducing business with someone that they do not know. It makes no sense for an employer to have to notarize the paychecks for his employees; especially when that is to the tune of several hundred dollars per year. Employees already know who their employer is; and already have established that trust.

Again, when I am providing e-mail only to employees on my company server; there is no reason at all that Thunderbird (which has nothing to do with my business; is simply only the bank account for e-mail transactions) should require me to pay extra money to establish trust that their employer is really their employer.

Asked by fire17 6 ezinsukwini ezidlule

Last reply by fire17 1 ihora elidlule

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (funda kabanzi)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 5 ezinsukwini ezidlule

Last reply by notanotherhero 1 ihora elidlule

Cannot send E-mails

When trying to send E-mails the following error message appears:- An error occurred while sending mail. The mail server responded: Sorry, we couldn't send your message. T… (funda kabanzi)

When trying to send E-mails the following error message appears:- An error occurred while sending mail. The mail server responded: Sorry, we couldn't send your message. The network address your device has been assigned is on an industry blacklist to prevent Spam. The problem should be addressed by your network service provider. Please try again later or use webmail.. Please verify that your email address is correct in your account settings and try again.

I can send mails using mybtinternet website.

Asked by glyn.ramsden 1 ihora elidlule

Autoplay- I cant make it stop

I set the Preferences to block all autoplay. It still plays videos on, eg, Huffpost, SFGate, and other news sites. I want no popups and no autoplays of ads. Thank you. Ho… (funda kabanzi)

I set the Preferences to block all autoplay. It still plays videos on, eg, Huffpost, SFGate, and other news sites. I want no popups and no autoplays of ads. Thank you. How do I set it?

Asked by deacsnook 1 ihora elidlule