Yonke imikhiqizo Isithangami Sokwesekwa

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and Firefox behaves, until I stop it and restart again. Then I get the same message. I looked online - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis Email hidden for privacy reasons

WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

So I'll be typing like normal (I type 100 WPM), and all of a sudden, I'll type a sentence, but each individual letter starts taking about 3 seconds to show up on the screen. I have to sit and wait a super long time for everything I typed to finally show up. Other times, I move my mouse over something I should be able to click on, and have to wait a long time for the arrow to turn into a hand, letting me click on it. These periods of slowness will last a few minutes, then disappear.

What's really interesting is that when the slowness starts, I can type just fine up in the URL bar. I might type my entire message there, then copy paste it down to where ever I was wanting to post it. However, when I do that, if I have another tab open and that tab is playing music, the music will start to break up and lag as I type. Again, after a while, the slowness disappears and we're back to normal.

Can anyone tell me what's going on?

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the Task Manager and it showed that there were 15 instances of "firefox" running in the background. All showed a UAC Virtulization of "Disabled". But they also showed using 638.8MB of memory. I do not know whether these are necessary files that must run in the background or if the number of files indicates that my system has been hacked and someone else is in my system from outside. Any suggestions as to validity of these files running or how I might confirm that they should be running. I have noticed the number of excessive background files before but the number is never consistent which makes me fear I may have been hacked.

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

OSX 12.7.4

I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on Panix.com.

It prompts for the first account's password. TBird then gobbles all available CPU on the machine, and stays there. If I wait long enough, it becomes usable again, but that may well be hours.

However, once it calms down, it works normally.

Intertwined with this is: TBird rejects the Zimbra passwords as I enter them. I retry and retry, and then they succeed. I know the passwords are correct; I've even typed them out, and then copy&pasted them in. I'm not sure about the Panix account, if its password works the first time or not.

I tried restarting in troubleshooting mode; it made no difference.

I can't use Thunderbird any more. I open an email and I get 7 copies up across the top of the screen. Delete does not get rid of them, and I am up to over 50 at this point. Please contact me directly at [removed phone# from public support forum] when you have fixed this. For reasons I have just outlined, email is not a good way to communicate.

I assume that everyone else is experiencing this disaster.

Ernest Isaacs

top - left "get messages". either the button or on the account right click and get messages.

its been one or 2 days now that i press either and also on TWO DIFFERENT PC running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

Since applying update 115.10.0, Thunderbird will not close correctly and will not relaunch until task is ended in task Manager. This is true on a windows 7 PC and windows 10.

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.

How do I go about fixing error message regarding Incoming Mail: UID Fetching Failed

I tried support page, but all threads archived. Not sure how to proceed? Be kind too as I'm also pretty old!

I see that there are 9 messages...Tried tools, checked account settings and couldn't find anything.

Your help would be greatly appreciated. Bad day. My sink is stopped up too!

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to overheat, fan is running constantly. Nothing else is open.

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help