Kukhonjiswa imibuzo ethegiwe:

I have just installed Norton 360 and followed their steps to become compatible with Thunderbird but still cannot receive emails

I have just installed Norton 360 but am not able to receive emails. I followed all the steps as outlined in the Norton help site as much as possible and Thunderbird tells… (funda kabanzi)

I have just installed Norton 360 but am not able to receive emails. I followed all the steps as outlined in the Norton help site as much as possible and Thunderbird tells me that wscert.der is installed. However it was all to no avail. When doing so I did not see the screen asking me to trust this CA to identify web sites but every other step seemed OK.

Open 1 84

yahoo mail won't long in

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works … (funda kabanzi)

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works fine, just firefox is block, I might stop using it very soon.

Open 1 90

Login to www.lowes.com not available on Firefox, but available on Chrome

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I hav… (funda kabanzi)

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I have deleted the cookies and history tied to lowes.

This is the message I receive: Sign In or Create Account

Enter your email to get started. We'll check if you have an account. Something went wrong. Please try again.

When I try to search on www.lowes.com I get the following message, but again I am able to search on Chrome

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.ebd6d717.1773082058.9f78705b

https://errors.edgesuite.net/18.ebd6d717.1773082058.9f78705b

Open 1 107

Whenever I try to log into my Yahoo account, it tells me "Something went wrong, please try again later"

I tried to access my Yahoo account through Google Chrome and Firefox, and each time it tells me that something is wrong and I cannot open my account, even though the pass… (funda kabanzi)

I tried to access my Yahoo account through Google Chrome and Firefox, and each time it tells me that something is wrong and I cannot open my account, even though the password is correct

Open 1 97

is edgesuite.net a secure safe site?

I want to contact edgesuite.net so they can fix the following problem I am having using firefox: Access Denied You don't have permission to access "http://www.lowes.com/s… (funda kabanzi)

I want to contact edgesuite.net so they can fix the following problem I am having using firefox:

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.cb69dc17.1772312238.484cb723

https://errors.edgesuite.net/18.cb69dc17.1772312238.484cb72

Open 1 103

Access denied to Kohls.com only using Firefox 115.33.0esr 64 bit

Access Denied You don't have permission to access "http://www.kohls.com/" on this server. Reference #18.d11c2117.1772992089.3a8acc1f https://errors.edgesuite.net/18.d11c2… (funda kabanzi)

Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.d11c2117.1772992089.3a8acc1f

https://errors.edgesuite.net/18.d11c2117.1772992089.3a8acc1f

Have run thru all suggested fixes clearing cache / cookies using private mode disabling extensions / ad blocker / tracking protection

other retail sites and browsers fine

Open 1 147

Why is Google search showing up?

I downloaded Foxfire esr version to get rid of goggle. I transferred my data from google. Now the Google search is showing up. Should I uninstall goggle to get rid of it?… (funda kabanzi)

I downloaded Foxfire esr version to get rid of goggle. I transferred my data from google. Now the Google search is showing up. Should I uninstall goggle to get rid of it?

Open 1 77

I have Mozilla Firefox and Thunderbird on a Win7 notebook, when Norton has a patch update in live update, both start crashing.

I have Firefox and Thunderbird on a Win7 notebook, both started crashing unexpectedly. Never could get Firefox back up and running, so tried to uninstall and reinstall; u… (funda kabanzi)

I have Firefox and Thunderbird on a Win7 notebook, both started crashing unexpectedly. Never could get Firefox back up and running, so tried to uninstall and reinstall; uninstall worked but now can't download to install it on the Win7 notebook.

Thunderbird is more erratic; a tech friend went in and got it running, but it has crashed twice since then. The first time, after a couple of days checking it, it just started working again. This time it crashed soon after completing a Norton live update that had a product patch. I get the crash report screen but then it fails to submit the crash report; this is the crash report from today:

AdapterDeviceID: 0x0a16 AdapterDriverVersion: 10.18.10.3412 AdapterSubsysID: 06511028 AdapterVendorID: 0x8086 Add-ons: cardbook%40vigneau.philippe:94.5,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0 AvailablePageFile: 14557913088 AvailablePhysicalMemory: 6057934848 AvailableVirtualMemory: 8784730701824 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20241211204238 CPUMicrocodeVersion: 0x25 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Operating system not supported CrashTime: 1775501149 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1758934052 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Gen Digital Inc.":["aswhook.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","VCRUNTIME140_1.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","VCRUNTIME140.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","WLIDNSP.DLL"],"Microsoft Windows":["ntdll.dll","psapi.dll","Wpc.dll","d2d1.dll","netprofm.dll","ktmw32.dll","dxgi.dll","wsock32.dll","npmproxy.dll","dbghelp.dll","api-ms-win-core-synch-l1-2-0.DLL","samcli.dll","netutils.dll","wtsapi32.dll","winnsi.dll","IPHLPAPI.DLL","dwmapi.dll","winmm.dll","uxtheme.dll","samlib.dll","wshbth.dll","winrnr.dll","ntmarta.dll","propsys.dll","MMDevAPI.dll","powrprof.dll","pnrpnsp.dll","NapiNSP.dll","version.dll","WSHTCPIP.DLL","rsaenh.dll","mswsock.dll","bcryptprimitives.dll","wevtapi.dll","winsta.dll","apphelp.dll","RpcRtRemote.dll","msasn1.dll","profapi.dll","devobj.dll","cfgmgr32.dll","ws2_32.dll","sechost.dll","clbcatq.dll","shlwapi.dll","Wldap32.dll","nsi.dll","imm32.dll","setupapi.dll","msvcrt.dll"],"Mozilla Corporation":["thunderbird.exe","nssckbi.dll","xul.dll","nss3.dll","freebl3.dll","softokn3.dll","lgpllibs.dll","mozglue.dll"]} Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 1483 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1775501140 SubmittedFrom: Client SystemMemoryUsePercentage: 28 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20241211204238","version":"115.18.0","vendor":null,"displayVersion":"115.18.0","platformVersion":"115.18.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8096,"virtualMaxMB":8388608,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"windowsBuildNumber":7601},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics Family","vendorID":"0x8086","deviceID":"0x0a16","subsysID":"06511028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVendor":null,"driverVersion":"10.18.10.3412","driverDate":"1-22-2014","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"blocklisted:FEATURE_FAILURE_BUG_1432610","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"US","network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":3},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPageFile: 16976646144 TotalPhysicalMemory: 8489295872 TotalVirtualMemory: 8796092891136 URL: UptimeTS: 17.818550105 User32BeforeBlocklist: 1 Version: 115.18.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed. ______ Since I can't be reached by email, please have any answering tech to please call or text me at [edited phone# from community support forum]. Thanks

Open 1 24