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Firefox web browser has lost all my bookmarks, sign ins and passwords

When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy … (funda kabanzi)

When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy at over 72 years old.

Asked by Blair Milligan 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Firefox automatically changes url when I click in an open tab

Hello, I'm running FF 124.0.2 64 but in Win 10 on a PC. I have the bookmarks right across the top of the page; the sixth from the left at the moment is Seloger's website.… (funda kabanzi)

Hello, I'm running FF 124.0.2 64 but in Win 10 on a PC. I have the bookmarks right across the top of the page; the sixth from the left at the moment is Seloger's website. If I have a tab open looking at a TV program website and right click on a link to see more details in a new tab, the new tab opens ok, but the TV program website is overwritten by the Seloger's website. If I use the "previous" arrows, it reverts to the TV program site. If I change the order of the bookmarks across the page, the TV program website will be overwritten by the bookmark then in the sixth from left position. This is driving me mad. How can I force FF to stay with the open tab and not change it by itself?

Asked by jfdi 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Crashes constantly after update

FF just did an update and now I can barely use the browser. Its slow and then spins and crashes... it took me 6 minutes to just get this open and type this. All my links … (funda kabanzi)

FF just did an update and now I can barely use the browser. Its slow and then spins and crashes... it took me 6 minutes to just get this open and type this. All my links and sign ins are on it... ugh... How do I reverse the update? thanks

Asked by jane51 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Suddenly I have no credit card autofill option.

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Sea… (funda kabanzi)

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

Asked by sarah.berry9 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (funda kabanzi)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 5 izinyanga ezidlule

Last reply by gijs 5 izinyanga ezidlule

Tab crash

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox … (funda kabanzi)

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

Asked by Stray_Horne 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

I want back the toolbsr icon for "History" Please do not suggest a three stroke keyboard alternative.

A recent Firefox upgrade eliminated my toolbar "History" Icon. I want it back. Please do not suggest a three stroke keyboard alternative. Thank you. Alan Morrissey … (funda kabanzi)

A recent Firefox upgrade eliminated my toolbar "History" Icon. I want it back. Please do not suggest a three stroke keyboard alternative. Thank you.

Alan Morrissey

Asked by amorriss46 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Primary Email Account Inaccessible

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 me… (funda kabanzi)

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

Asked by jhopeyoudie 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Connected Services

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed… (funda kabanzi)

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

Asked by Michael Rosen 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Dropdown opening settings

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown… (funda kabanzi)

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown, when I click on my choice a new tab suddenly opens with the settings menu - specifically the autofill thru permissions area in the "privacy and security" submenu. Just started doing this randomly the other day so I rebooted the computer and that fixed the problem, but its now started doing it again. Please help?

Asked by oakesey1 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

PR_END_OF_FILE_ERROR

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happen… (funda kabanzi)

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happens in FireFox, edge and chrome seem to work ok

Asked by rfarris39 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Webpage keeps saying "The page was not displayed because the request entity is too large."

Whenever I try to load up the https://edfinancial.studentaid.gov/welcome login page, I keep getting a white page with "The page was not displayed because the request enti… (funda kabanzi)

Whenever I try to load up the https://edfinancial.studentaid.gov/welcome login page, I keep getting a white page with "The page was not displayed because the request entity is too large." I was wondering if anyone had any idea on how to fix it so I can look at my student loans.

Asked by Timber 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule