Yonke imikhiqizo Community Forum

I recently updated my wife's computer to an Apple Mac Mini M4 running iOS 15.4. Everything seemed to be working fine including Firefox until yesterday when Firefox update box popped up. She did as she normally has for years of using Firefox and clicked the restart for update button . FF restarted and popped up with 2 dialog boxes one asking to check network for there devices which she click "Don't Allow", she only uses that computer no smart phone etc. Then a second dialog box asking for an admin login and password to install something else I put in my admin login and password clicked continue it doesn't seem to do anything except lock up Firefox to the point I have had to re-install her user from a time machine backup 2 times in 2 days. I tried installing a new copy of Firefox that will launch the issue is she's used Firefox for probably 10 yrs so there are ten years of bookmarks and logins and passwords saved in the original copy of Firefox that will no longer boot unless I do a complete user re-install from a time machine backup.

Please help, how can I fix this problem?

I am using a mac 2018 Intel. When I upgraded from Sequoia 15.3 to 15.4 Firefox quit working. I turned the firewall off and it worked for awhile. But has not continued.

I found this reference on-line. https://support.mozilla.org/en-US/kb/firefox-blocked-macos-15-sequoia-firewall-what-you

So I am assuming some additional information may be available.

Anything new on this issue. I have been a Firefox user for multiple years. It is my primary browser.

Thank you

Bill Parks wp12@totbaw.com

Google Play says I need to update Firefox, but whenever I try it says it can't update. My OS and Firefox versions are in the attached screeshots. I'm unsure as to how I should proceed.

For the last several updates to Firefox I receive the following NSIS Error: Error writing temporary file. Make sure your temp folder is valid. Nearly every time the update completes successfully. My disk is 90% full and perhaps that is the problem although 20 GB remain. I have run disk cleanup to remove files, especially W10 Update files. Clear Disk Info doesn't identify any problem areas (all green).

Any other likely sources of the message? Thoughts?

I received an Firefix update notification and was unable to install it desoite several attempts. I disabled my anti-virus and still not successful, worse, I lost my old Firefox browser which disappeared from laptop. I am unable to acdess the web unless I try anither browser intalled with my Windows 11 OS. I need your help please to restore Firefix in my laptop whatever version it is.

Thank you in advance.

Paul El Sidaoui Fan of Mozilla/Firefox

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts as these downloads will not stop until I do this

I have only one instance of Firefox to run.

How can I correct my installation so it does not think something else is running/updating Firefox?

Thanks,

Craig

I've been using Firefox since Windows first came out and NEVER had this problem (or any other) until about a month ago. After an update, my bookmarks sidebar failed to work. I tried to update again, but got the message "Secure Connection Failed". After many tries, I was able to load a 32 bit ( V 1390.1) which was offered from Mozilla. This despite the fact that my PC is a 64 bit machine. This 32 bit version works poorly! I've repeatedly tried to load a 64 bit version, hoping that it would work as Firefox has in the past. I am still getting the the message "Secure Connection Failed", Error Code Mozilla_pkix_error_key_pinning_failure. What is going on??? I like Firefox and I'm reluctant to change browsers, but it may become necessary. Operating systwm: windows 10. Bob N

Update 136.0.3 AND 136.0.4 - Updated, but each time the browser is closed (even after a system shut-down), it sticks with 'Being updated in another instance'. There is no other instance. Single user, Windows11-Pro, local user (not connected to one-drive or MS account). Just started this morning (27-Mar-25).

It eventually shows that it has updated, but still comes back the next time with message.

Successfully changed from 003 to 0.4, but the new 0.4 does the same thing.

Would really like to know what's going on, and fix it.

A new issue with Firefox. I download updates myself, not automatically. This morning after updating, I clicked to restart Firefox, and it restarts, but still shows that it needs to restart. Even after multiple attempts. How to resolve? Thanks

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.0.3 is not compatible with minVersion >= 133.0... how can I fix this?

I've seen that there was a similar issue back in October with a previous version. Tried to follow instructions and reinstaled firefox from mozilla. But the problem is still there. Restarted after reinstalling and still getting the same error message. ((( Please help )))

Hi - Happy Holidays!

When I open Firefox for the first time each day I get this error message

Error: Platformversion 133.03.03 is not compatible with: minversion:>= 132..02.02 maxversion:> = 132.02.02 Maybe try to reinstal Firefox?

I have not tried to install because don't know if that would solve the problem and I'm afraid of losing bookmarks

If you select No to the UAC prompt when updating Firefox via Installer, it will install Firefox to "AppData\Local\Mozilla Firefox" without telling you, instead of overwriting the copy in Program Files or erroring out. Additionally it will create a new Profile and set this new Profile as the Default Profile without telling you. Lastly, it'll remove an existing Pinned shortcut on the Taskbar.

So you've now got 2 copies of Firefox installed, one of which you're not told anything about and an additional Firefox Profile with no indication that this happened nor any instructions on how to undo this nor how to change the default Profile.