Yonke imikhiqizo Community Forum

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?

Best, Amritha

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running macOS Big Sur (as this is the only one that still works decent). The Open Web Autentification Panel pop up says "Touch your secuity key to continue with login.microsoft.com". Thank you for any help you might provide!

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g. after I've typed my password in to Google, in order to do multi factor auth) simply do not show the pop up. This is an absolute P0 issue that makes the browser entirely worthless as a default browser on a device, as many apps want to use Webauthn through the browser to do FIDO MFA. I will be forced to switch to an actual functional browser if this is not fixed soon.

This is on a Pixel 10A: 148.0.2 (Build #2016148295), 15542f265e9eb232f80e52c0966300225d0b1cb7 GV: 148.0.2-20260309125808 AS: 148.0.1 OS: Android 16

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?

I removed the authenticator app and moved to google authenticator. Now, when I try to sign in it asks authenticator app code and I didn't have recovery backup codes. Can you disable two factor authentication on my account?

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

Hi folks, I set up mfa on my Firefox account a while back using Authy but now that I need to redownload Firefox for my mobile device I have forgotten my Authy PIN and can't seem to find the account recovery keys anywhere. I may have lost them because of only storing the recovery key and pin record locally on a device I have since formatted and sold. It looks as though it's very difficult to recover via Authy or perhaps not possible (I have one mobile and laptop and Authy has discontinued the desktop app). Is there a way to reset the account so that I can set up my 2fa again and this time keep the access info in a safer and retrievable place?

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stuck on the same page the page’s says connect all emails or something. What should I do?

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode viel zu spät! Es dauert ca. 20 bis 30 Minuten. Woran liegt das?

'Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verification on my Google account. Is Firefox part of this situation?