Kukhonjiswa imibuzo ethegiwe:

password problems

Im am and always have problems logging in to ~firefox, and with upgrades I notice that my password gets wiped.

Open 12

since I downloaded Firefox it's been very shitty trying to do anything because I keep having to sign on

It keeps telling me to use a different account and then says I used the wrong password but I didn't use the wrong one it just changed so many times I think I'm losing my … (funda kabanzi)

It keeps telling me to use a different account and then says I used the wrong password but I didn't use the wrong one it just changed so many times I think I'm losing my mind

Open 67

using sign in with apple do i have a firefox account id? or a private telay for useing apple?

Hello when downloading Firefox meet Apple iPhone App Store using iOS 16 it's an iPhone 8 when signing in specific password, however gave me the option to sign in with app… (funda kabanzi)

Hello when downloading Firefox meet Apple iPhone App Store using iOS 16 it's an iPhone 8 when signing in specific password, however gave me the option to sign in with apple does that generate its own private relay email that will sync both fire fox with my iCloud back ups or do I have to go to sign in on my account generate a pacific password and then accounts.firefox.com with the generated password? And is there a good browser extension to use with my Windows HP for is thinking everything

Open 35

I cannot sign in to the account.

Hi, I am experiencing the following issues: Windows PC: When attempting to log in, I get a message stating, "Your account has been locked." Android App/Site: The page tak… (funda kabanzi)

Hi, I am experiencing the following issues: Windows PC: When attempting to log in, I get a message stating, "Your account has been locked." Android App/Site: The page takes approximately 20 seconds to start loading. My phone is Xiaomi 14T Pro. Could you please look into this? Thank you.

Open 25

Crashed my Firefox Setup and can’t login into my Mozilla account anymore….

Hi, I’ve just setup my Mac (Tahoe 26.3.1) again as it was compromised.. Now, I was very vary of which applications, apps, logs, certificates, …. etc are installed // run… (funda kabanzi)

Hi,

I’ve just setup my Mac (Tahoe 26.3.1) again as it was compromised.. Now, I was very vary of which applications, apps, logs, certificates, …. etc are installed // running.

Unfortunately, I’ve crashed my Firefox browser as I’ve seen weird names on the settings section -> certificates. I’ve just deleted them…. Once I was done, I couldn’t load any website anymore. Now, I’ve opened up a new profile (Main Profile), migrated passwords, bookmarks and checked the main settings (not touching the certificates…). The Original Profile & Profile 2 are obsolete.

Result: I can load websites again, have my bookmarks and access everything needed but now, I can’t sign back in into my Mozilla Firefox account to keep syncing everything between my Iphone, Mac and my account (just in case I’m crashing it again..).

Issue Remaining: When I’m trying to sign in entering my email address the ERROR: “Unexpected error” comes up… That wasn’t the case beforehand.

Anybody with a potential solution or steps and settings for an idiot to check if they’re correct?

Much appreciated!!!

PS: Screenshot attached from the “Original” crashed account when I’m trying to load ANY websites….

Open 76

Repeated pop-up sign in request.

When I open my browser, a little Firefox sign in box appears. I click it out and it goes away, but returns every time I open anything in my browser. I've never had to s… (funda kabanzi)

When I open my browser, a little Firefox sign in box appears. I click it out and it goes away, but returns every time I open anything in my browser. I've never had to sign into my browser. When I'm trying to sign into another program, Firefox sign in prompt keeps popping up. I just want to get rid of it. How do I do that? Lately, every program wants me to sign in. I think it has something to do with my new Samsung smart phone, which tends to interfere with my other electronics.

Any help with this issue would be greatly appreciated.

Also, I've noticed that you do not have my current email address. My current email is angie.custis@yahoo.com. I don't know how to go about updating it in your system.

Thank you for any help you can provide.

Evangeline Custis

Open 24

cannot login to https://connect.mozilla.org

I can login to https://support.mozilla.org (other wise could not post this question), but not to https://connect.mozilla.org. in particular I want to vote for a feature r… (funda kabanzi)

I can login to https://support.mozilla.org (other wise could not post this question), but not to https://connect.mozilla.org.

in particular I want to vote for a feature request and when trying to sign in at https://connect.mozilla.org/auth/saml/login I get a 401. console output is: {POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms]


POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem

This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. login }

detailed message: { POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms]


POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem


   content-length
   	799
   content-type
   	text/html;charset=utf-8
   date
   	Sat, 07 Mar 2026 11:29:49 GMT
   server
   	Apache
   set-cookie
   	AWSALB=xdwz4UD6ihA/QLpHhHksEhIzHR15KQfcd/7IdLJliqZQK7PZn/xwZlJdf8ugU9M72lOoRc7YN+L9kzpG1K4sMVx/sYX0wC2VKTRy+59HyROuQsAMf1ashxKlBQb1; Expires=Sat, 14 Mar 2026 11:29:49 GMT; Path=/
   set-cookie
   	AWSALBCORS=xdwz4UD6ihA/QLpHhHksEhIzHR15KQfcd/7IdLJliqZQK7PZn/xwZlJdf8ugU9M72lOoRc7YN+L9kzpG1K4sMVx/sYX0wC2VKTRy+59HyROuQsAMf1ashxKlBQb1; Expires=Sat, 14 Mar 2026 11:29:49 GMT; Path=/; SameSite=None; Secure
   via
   	1.1 b27f21f2e46f0db2d89ec3930dfac728.cloudfront.net (CloudFront)
   x-amz-cf-id
   	_1FXUoJQsMgqPeftr5ZoAltA1DoHC9UpvDTJcH5hrhS5VzJxmq58NA==
   x-amz-cf-pop
   	VIE50-P2
   x-cache
   	Error from cloudfront
   X-Firefox-Spdy
   	h2
   x-frame-options
   	SAMEORIGIN
   	
   Accept
   	text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
   Accept-Encoding
   	gzip, deflate, br, zstd
   Accept-Language
   	en-US,en;q=0.9,de;q=0.8
   Connection
   	keep-alive
   Content-Length
   	10770
   Content-Type
   	application/x-www-form-urlencoded
   Cookie
   	AWSALB=OX122lrCmIj0UJaWK6IL6mTv+SRRTqtlaYLkMcWlIjy1xcyd4nSFOXKIp0l0jEXkYni+woA26tgMYd4JXWlyYVJG/io/TqFt8IBZ/jgDr45xEtBJzZep4g61DoK/; AWSALBCORS=OX122lrCmIj0UJaWK6IL6mTv+SRRTqtlaYLkMcWlIjy1xcyd4nSFOXKIp0l0jEXkYni+woA26tgMYd4JXWlyYVJG/io/TqFt8IBZ/jgDr45xEtBJzZep4g61DoK/; LiSESSIONID=387B2D5E7461DA9F5FFD95601784C7F0; LithiumVisitor=~2OyUd9sp8yTOXtFbh~_GnfmGEeMvTWEQBVNl235FWcnrDINQY4nAZ-W4ZIV0BT18sFpQTKgGHQVL7KqDJvKLPpt1MspkSXKYeUrktbOg..; VISITOR_BEACON=~2pw0u6kkCpIXIWS5y~PfbjpQ8d7FQT_W5zlIXPnhE8U9JGVrFddR-p83RhMCBy27G_2xT-CEEZfCavgtM2nhnQBFXWoaPCMA3bSd_hHg..; _ga_R3H4BDP5J2=GS2.1.s1772882610$o1$g1$t1772882987$j40$l0$h0; _ga=GA1.1.638686038.1772882610
   DNT
   	1
   Host
   	connect.mozilla.org
   Origin
   	https://auth.mozilla.auth0.com
   Priority
   	u=0, i
   Referer
   	https://auth.mozilla.auth0.com/
   Sec-Fetch-Dest
   	document
   Sec-Fetch-Mode
   	navigate
   Sec-Fetch-Site
   	cross-site
   Sec-GPC
   	1
   Upgrade-Insecure-Requests
   	1
   User-Agent
   	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:148.0) Gecko/20100101 Firefox/148.0


}

thanks for looking into.

Open 69

ID.me passkey prompt stopped working

Have been using the the mobile Firefox app for years and have had the passkey set up a while ago for ID.me Recently stopped working, while Chrome on same device works as … (funda kabanzi)

Have been using the the mobile Firefox app for years and have had the passkey set up a while ago for ID.me

Recently stopped working, while Chrome on same device works as intended.

Any new setting blocking the passkey that can be changed?

Open 1 76

I have not been able to log in to homedepot.com for more than two weeks.

I have used Firefox for many years and have occasionally had log in problems, but never as long as this one. I have been trying to log in to www.homedepot.com for more t… (funda kabanzi)

I have used Firefox for many years and have occasionally had log in problems, but never as long as this one. I have been trying to log in to www.homedepot.com for more than two weeks and when I try, nothing happens. Home Depot says it is a Firefox problem....can you help. I have cleared cache and cookies and still have the same problem.

Okugcinwe kunqolobane 1 51

Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (funda kabanzi)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Okugcinwe kunqolobane 1 45

email

Dear Mozilla, Yesterday I successfully installed my [edited] @ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how it… (funda kabanzi)

Dear Mozilla,

Yesterday I successfully installed my [edited] @ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how it can be hidden like that. I can't do it on my cell phone either. Please help!

Alberto

Okugcinwe kunqolobane 1 50