Yonke imikhiqizo Community Forum

I am experiencing an issue with the Keeper browser extension on Mozilla Firefox. Despite configuring all related settings appropriately, the extension consistently locks out every time I close the browser.

To troubleshoot, I have:

Verified that the extension is enabled and fully allowed in Firefox’s Extension settings.

Ensured that Keeper is whitelisted in every possible relevant setting within the browser.

Checked that the "stay logged in" or persistent session options are correctly set within Keeper’s own configuration.

Confirmed that no conflicting privacy settings or third-party add-ons are interfering with the extension's functionality.

Despite these measures, the extension does not retain its logged-in state upon browser closure. This behavior suggests a persistent session issue not aligned with the user-side configuration.

I would appreciate guidance on how to resolve this.

hi, is it possible to import cookies.txt from another browser without using any extensions? im asking that since when im trying to import bookmarks, passwords or whatever, my previous browser that i was using is not on the list.

My laptop got hacked. It wiped out my thunderbird account and I cannot get it back up. It tells me that either my user name, password or configuration is wrong What do I do to get this back up

Hello Team, I have enabled my lockwise to sync credentials with firefox from this same account for about 3-4 years now. Everything is working fine, until I have cleared all cache, cookies, passwords and saved settings during an update. Later when I launched the browser, I was asked to re login using my mozilla firefox account. I tried using my existing password for moz account (copied from lockwise app from phone) it said incorrect password. So I reset my moz account password and logged in. All my saved passwords were gone. And when I tried to sync firefox account (from phone) to lockwise app (on phone as well), even my saved login credentials from lockwise app on phone are gone missing as well. Now after I tried all possible ways, I am reaching out for help. Please help me with next steps on how to get back all my saved credentials. Thanks in advance.

I got access to the password management page when i was connected to the Internet，but once i use it in limited web environment，whichi think i have problem connecting the mozilla serve，the entire password page will not be displayed，like full page blank

my access to my email stopped 4 days ago the sign in does not accept the password for my email I can't change the password without signing in. I have made no changes to the account.

I had trouble during the installation of Thunderbird, it would not connect to my email account with Xfinity. However, I could connect via the web.

Finally, I tried the manual route and there (accepting all given entries) I was able to connect with Xfinity just fine. I hope this helps others. I think there may be a bug in the installation process.

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

I accidentally uninstalled Firefox and now I can't sign in to Dashlane on Firefox. I can sign in to Dashlane on other browsers, and i can sign in to other sites on Firefox.

Can you help please?

In the past, I was able to follow Firefox's instructions to connect both my phone and laptop (scan or sign in with email). Now when I try the scan method, I get an "error" message on my laptop while the phone says I need confirmation from my other device. When I try to sign into my Firefox app on my phone using my email, I click the sign in button but it doesn't work. How do I fix this?