Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Constant issue with downloading xx,xxx files of xx,xxx

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set… (funda kabanzi)

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Asked by ensta 2 iminyaka edlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

SMTP error message sending outgoing emails from my Thunderbird app on my laptop (using a Frontier domain email). No problem w/incoming emails.

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Auth… (funda kabanzi)

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

Asked by dbleagle 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot disable fullscreen animation (F11)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work: Go to about:config Set: full-s… (funda kabanzi)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Asked by Bla Blubb 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (funda kabanzi)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 iminyaka edlule

Last reply by nzmusiclover2192 1 unyaka odlule

  • Okugcinwe kunqolobane

I need to syn my lap to my firefox account. Insturctions keep telling me to select Fire Fox Syn from my preferences and set up a Sync Account. But there is no choice visiable for opening Fire Fox Sync account.

Why I can't I see this? or where can I find it? Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firef… (funda kabanzi)

Why I can't I see this? or where can I find it?

Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firefox preferences. However this is no option for this available. There is a single option labeled sync but it doe does not synchronize my laptop to my account and none of my bookmarks etc are up to date.

Asked by Rollie 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Radio streaming stops after few minutes

Hello, I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325 The topic was archived and marked as solved. For me it clearly… (funda kabanzi)

Hello,

I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325

The topic was archived and marked as solved. For me it clearly isn’t. Am I the only one?

Thanks.

I’m using Firefox Daylight 100.1.1.

Asked by aymericdp 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

data missing

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [ed… (funda kabanzi)

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

Asked by ehsan.ehsan.2012 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Font color in Thundebird Email

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White … (funda kabanzi)

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

Asked by adavids2 1 unyaka odlule

Last reply by david 1 unyaka odlule

  • Okugcinwe kunqolobane

I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (funda kabanzi)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (funda kabanzi)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 iminyaka edlule

Last reply by dpt150v 1 unyaka odlule

  • Okugcinwe kunqolobane

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (funda kabanzi)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Failed to login to sync, message in red "The operation was aborted. "

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://a… (funda kabanzi)

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://accounts.firefox.com/).

my OS: ubuntu 18.04 firefox version: 100.0.2

Asked by 27627345 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (funda kabanzi)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Asked by laudesimperiales 2 iminyaka edlule

Last reply by Paulgi 2 iminyaka edlule

  • Okugcinwe kunqolobane

Need help restoring prior profile settings

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum: The tab bar, toolbar, and address bar placement in my Firefox Des… (funda kabanzi)

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum:

The tab bar, toolbar, and address bar placement in my Firefox Desktop browser has recently changed. I have been trying to revert these recent changes as they interrupt my current workflows.

I DO know which prior profile save contains the desired info however, it contains many files and I DO NOT KNOW which files I need for the bars to be restored. If you could provide me the name(s) of the file(s) that holds the bars data, I am probably saved, hopefully saved.

Asked by SUMOsJR 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Amazon prime videos stopped playing

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox bu… (funda kabanzi)

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

Asked by Cheechako 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (funda kabanzi)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule