Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox hangs and crashes after recent update

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, th… (funda kabanzi)

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, then slowly registers my input in the search bar, and occasionally crashes during that process. It also hangs up and crashes at random. It will no longer open links to PDF files. I love Firefox, but this is becoming unusable.

Asked by leeannlatre 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Random crashes

I get constant crashes on Firefox for iOS. When I posted this in a review in the app store, you asked me to post it here. This happens both on iPhone 13 Pro as well as on… (funda kabanzi)

I get constant crashes on Firefox for iOS. When I posted this in a review in the app store, you asked me to post it here. This happens both on iPhone 13 Pro as well as on an iPad Pro 11" 2018.

There is no rule on when it happens. Sometimes it happens when switching tabs, sometimes when adding tabs by opening links in the background, sometimes when just reading. Firefox slows down, becomes very unresponsive and just closes. When I open it again, I get an "woops something went wrong" popup and the tabs open again. It usually goes better after reopening, so it's not related to the websites I was visiting. For your info, this is when visiting news sites (The Guardian, VRT NWS) or forums (modulargrid.net, modwiggler, gearspace) or anything else. It's becoming very unusable and hasn't gone away despite following the updates.

Asked by peterleyssens 1 unyaka odlule

Last reply by Damon 1 unyaka odlule

  • Okugcinwe kunqolobane

iOS Update to 12.5.6 = broken Firefox

11/22 Firefox crashing after recent iOS update to 12.5.6. Restarted, removed Firefox to reinstall, but I find no working version for iOS 12.5.6 for iPad Air. IPad Air = … (funda kabanzi)

11/22 Firefox crashing after recent iOS update to 12.5.6. Restarted, removed Firefox to reinstall, but I find no working version for iOS 12.5.6 for iPad Air. IPad Air = model MD789LL/B System upgraded to 12.5.6 Restarted Firefox, crashes, goes to desktop. Go to App Store but no Firefox listed for this sys version. HELP ANYONE?

Asked by wheezer202 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Version 106 is laggy and slow when typing in search terms on iOS 15.7

Hello, since the latest update, the entire app is really slow. Especially when typing in search terms into the universal browser window. I've also noticed freezing of the… (funda kabanzi)

Hello, since the latest update, the entire app is really slow. Especially when typing in search terms into the universal browser window. I've also noticed freezing of the app which requires closing out the app and opening again to fix. I have lots of tabs I do not want to lose so deleting the app completely is not an option. Please advise. I believe this has been reported multiple times in the app store with users experiencing the same or similar issues. Thank you

Asked by mmryspace 1 unyaka odlule

Last reply by henning.metzlaff 1 unyaka odlule

  • Okugcinwe kunqolobane

Browser crashing nonstop on iOS

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my ta… (funda kabanzi)

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my tabs or not. The app will almost immediately crash again. Sometimes there’s enough time to hit yes or no on request to reopen the tabs. Regardless of what one is pressed, the app almost immediately crashes once more. I checked the app, and realized I was using 107.0 instead of the most current 107.2 app. I updated the app, and I made sure I was using the most current iOS as well. I’ve restarted my phone. I’ve deleted and reinstalled the app, but to no avail. Is anyone else experiencing these issues? Please help?

Asked by IndicaPrincess 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox iOS crashes after having activated syncronization and keeps crashing every 3 seconds

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after… (funda kabanzi)

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after 2 to 3 seconds that I reopen the browser, it asks if I want to restore the previous (empty) session and then - without any input from me - it crashes again. I've tried everything, but seems that nothing works after syncronization. Present configuration: iOS 16.1.1 iPhone 13 firefox for iOS: version 107.2

Asked by Luca 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox for iPhone keeps crashing

Hi Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11 Erik … (funda kabanzi)

Hi

Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11

Erik

Asked by Erik 1 unyaka odlule

Answered by Erik 1 unyaka odlule

  • Okugcinwe kunqolobane

Bug: "The URL can't be shown - WebKitErrorDomain" using "Home" icon; Ffox IOS / Bug Correction New Error?

Image with error attached below. FFox 107.0 (21907) When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The UR… (funda kabanzi)

Image with error attached below. FFox 107.0 (21907)

When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The URL can't be shown / WebKitErrorDomain".

I believe this is an evolution of the error I reported here: https://support.mozilla.org/en-US/questions/1397009 However, it looks like there's been a FFox update in the last day (If I recall the version number correctly from the last one) and the error has changed.

Reliably reproducing this: - Start FFOX - press a startup page icon to access a site OR enter a URL directly in the address line. Look at one or more pages. - press FFOX "Home" button/icon to get back to FFOX startup screen - error occurs - The URL line when the error occurs is ".enx%20la%20l".

Info: I reported a very similar error here: https://support.mozilla.org/en-US/questions/1397009 about a week ago. A few days ago it cured itself. Then today it started again but with a slightly different URL and a completely different error message. However, the oddball URL tells me the two are closely related.

Recap: - I've been using FFOX for years without issue on this phone. - Everything else including accessing web sites seems to be working normally. - There have been no related configuration changes on my part since the last error but it does look like FFox has updated. I don't know how to see the version number in the previous post so I'm not sure. - There have been no IOS updates on the phone in the last couple months (auto update is off)

The TLD/url (.enx) does not appear to be a valid TLD. It's either something FFox is using internally or perhaps IOS is supplying it (seems unlikely but possible). I do have the usual array of sites on my startup page as icons. None of the sites iconed on the startup page has been changed recently.

If I close the (al)l tabs and/or instead start a new one, I get the startup screen as expected. So there are apparently no network access issues. This is 100% reliable with no delays.

This definitely looks like a BUG to me or an internal issue. Is there a better way to report a bug?

Asked by MozzieBob 1 unyaka odlule

Last reply by MozzieBob 1 unyaka odlule

  • Okugcinwe kunqolobane

iOS Firefox Crashes When Attempting to Open Bookmarks

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine. I've tried uninstalling / reinstalling… (funda kabanzi)

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine.

I've tried uninstalling / reinstalling the Firefox app and removed / replaced all bookmarks within the app via sync – to no avail.

Please help!

Asked by scoresman 1 unyaka odlule

Last reply by Kiki 1 unyaka odlule

  • Okugcinwe kunqolobane

108.0.1 can’t play Amazon prime videos

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times. … (funda kabanzi)

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times.

Asked by tntkent12 1 unyaka odlule

Last reply by tntkent12 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox App crashing ios 15.7.1

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the… (funda kabanzi)

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

Asked by dpjasany 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Redirects with Firefox on iPhone 7+

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language… (funda kabanzi)

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language version of Amazon. I get other frequent redirects as well. Sometimes my keyboard speed drops to only one character per several seconds. I have deleted my browsing history in Firefox. Safari seems to be relatively unaffected. I am running all current versions of iOS and Firefox. Any and all assistance greatly appreciated!! Thanks, Mark

Asked by nazmdd1-comm 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Is it reasonable to ever expect Firefox will work on iOS?

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening… (funda kabanzi)

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

Asked by mozilla387 1 unyaka odlule

Last reply by mozilla387 1 unyaka odlule