Browser Page Freezing Issue

Recently, I'm having an issue where the browser page freezes when loading any site showing a blank screen or sometimes when it does load, nothing is interactable in the p… (funda kabanzi)

Recently, I'm having an issue where the browser page freezes when loading any site showing a blank screen or sometimes when it does load, nothing is interactable in the page meaning it still froze but the app itself still works and can be interacted.

The only way to un-freeze the browser page is to back out of the app without exiting it to device home and open the app again. This needs to be repeated when changing tabs as well.

Asked by RedAISkye 2 izinyanga ezidlule

Enter button does not load the page (closing all tabs needed)

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or any… (funda kabanzi)

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or anything (the same applies when you try to type a page URL).

I use the latest Firefox (124) on Sony Xperia 5IV.

I could attach a video but unfortunately only images are supported.

Asked by michal26 3 emasontweni adlule

Inactive tabs on iOS not loading

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s no… (funda kabanzi)

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s nothing there, and half the time the app crashes too whenever I’m on one of the inactive tabs.

I also can’t use the hamburger menu to copy the link or send to another device, and though the tab thumbnail is saved in the cache the page itself refuses to load.

Is there a way to bring them back? I’m running the latest version of the app and iOS.

Asked by luka 1 inyanga edlule

Doesn't load when opening link

Quite often when I tap on a link outside Firefox (it's my default browser) it opens the link but doesn't load. If I go back to the app with the link and tap it again, Fir… (funda kabanzi)

Quite often when I tap on a link outside Firefox (it's my default browser) it opens the link but doesn't load. If I go back to the app with the link and tap it again, Firefox loads the link. Usually a reload does not help (the first time).

Iphone 15, latest update

Asked by rikard2 2 izinyanga ezidlule

Tab/Page goes blank, nothing can be done

Tab/Page randomly goes blank when opening firefox from recent apps. Page is just black screen, can't be refreshed, also address bar does not works while that tab is focus… (funda kabanzi)

Tab/Page randomly goes blank when opening firefox from recent apps. Page is just black screen, can't be refreshed, also address bar does not works while that tab is focused (clicking enter simply does nothing, it's still only blank page). Only way to fix is close that page and open it again from new tab, of course content on that page is lost.

Asked by T Ş 2 izinyanga ezidlule

Firefox slow on startup

If I haven't opened Firefox in a while, it takes 2-3 seconds for the keypad to load before I can search. Quite annoying. Iphone 15 with latest update. SwiftKey keyboard i… (funda kabanzi)

If I haven't opened Firefox in a while, it takes 2-3 seconds for the keypad to load before I can search. Quite annoying. Iphone 15 with latest update. SwiftKey keyboard installed

Asked by rikard2 2 izinyanga ezidlule

slow speed

Hello, The speeds I'm getting both on and off a VPN is slower than other browsers. I've compared Firefox to Google, Brave and Edge. All are much faster, especially in th… (funda kabanzi)

Hello,

The speeds I'm getting both on and off a VPN is slower than other browsers. I've compared Firefox to Google, Brave and Edge. All are much faster, especially in the upload speeds.

Please advise, Rodney

Asked by Rodney.Arbona 2 izinyanga ezidlule

Firefox Android on Outlook/live/hotmal mail (compose)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1 When I browse outlook mail on compose, suddenly it appear ve… (funda kabanzi)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

Asked by Boxx 2 izinyanga ezidlule

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mobile Bowser consistently way to slow. considering switching.

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through… (funda kabanzi)

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through but then I started navigating the same website through another browser and had no problems. Then I noticed navigating through other websites with other browsers was easier too. If there is a method to make navigating through your browser faster then let me know. And I'm frustrated that there is no direct contact to support. I am communicating this report through this media because there was no direct way to make this report to support. That is very frustrating to me. Why isn't there a direct line to contact support. Why is contacting Mozilla volunteers the only option for those looking to report issues or looking for real technical support?

Asked by santi79 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox crashing/shutting down (ios 16.7) Firefox update version 118

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes eve… (funda kabanzi)

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

Asked by shophome 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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firefox is slower than snail on Android

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the late… (funda kabanzi)

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

Asked by FUAD ZAWA 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

Firefox on Android loading page issues

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have s… (funda kabanzi)

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Asked by g.i.mannor 4 izinyanga ezidlule

Last reply by g.i.mannor 4 izinyanga ezidlule

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front page slow on firefox android

My web https://nicktearle.net/ loads very fast on chrome desktop and mobile and very fast firefox desktop. The front page however loads extremely slowly on firefox mobile… (funda kabanzi)

My web https://nicktearle.net/ loads very fast on chrome desktop and mobile and very fast firefox desktop. The front page however loads extremely slowly on firefox mobile on android about 4 seconds.

I'm running 105.1.0 on an Huwawei running emui 12.0 (android)

any help would be appreciated

Asked by n.tearle 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox Android app takes seconds to fully load, even though my wifi is fine

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to … (funda kabanzi)

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to fully load. What is weird, though, is that it will not do this if I open another tab and search something. Same thing if I fully close the tab and leave the app, but I go right back into the app to search something, almost like this issue also doesn't happen if I had recently used the app. The second I don't use it for a while, though, the problem happens again. Is there a fix for this? I've tried force stopping the app, clearing the cache, and uninstalling/reinstalling, but it still happens. I checked my internet speed, and everything is fine on there. I also checked how fast other apps load, and they load normally. What is going on? This is very frustrating.

Asked by erihamster532 9 izinyanga ezidlule

Last reply by techguy150 9 izinyanga ezidlule

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new update caused bug on Android

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my ta… (funda kabanzi)

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my tabs will glitch out ,teliport ,unselect themselves then go back to where they where also sometimes get stuck in the background between multiple tabs.

How to fix seems more of a update bug

Asked by Boring,ScentByMusk 7 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

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My phone tabs are hang when using firefox on andriod

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there, I wanted to report an issue I've been experiencing on a popular news… (funda kabanzi)

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there,

I wanted to report an issue I've been experiencing on a popular news site, which seems to have been ongoing for several months now. I'm not sure if anyone else has been having this problem or if it's just me, but I thought it was worth bringing up.

The website in question is . https://alightmotion.net/

My expected behavior when browsing this site is to be able to open links and download files in the background while continuing to browse. However, I've noticed a few issues:

After opening a few tabs, Firefox for Android will hang for almost 30 seconds before doing a deep redraw/repaint of all tabs. It then functions normally until I try to open another background tab from the same website. During the hang, the tab interface continues to redraw, but the pages themselves do not repaint, and no tap events work. When the hang time ends, the pages appear to redraw from scratch, and the context pop-up for the third long-press appears on top of the tab I was looking at. This issue is 100% reproducible for me. Long-press fails when attempting to open the third background tab, but the repaint failure occurs earlier. There seems to be something toxic happening.

Interestingly, when I go back to my Android Home screen after experiencing this issue, there is a deep refresh/repaint, as if the phone has been swapped out or the garbage collector has run.

I have tried clearing all browsing data and using a guest account on my phone, but the issue persists. I don't have any add-ons installed, and neither Chrome nor Firefox Desktop exhibit this behavior. It seems to be specific to Firefox for Android.

Thank you for your help!

Asked by clientwork7861 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule