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  • Okugcinwe kunqolobane

Hang at random times at random webpages.

As the title says, I got a problem with Android version of Firefox that sometimes on some webpages it just hangs and doesn't load the page at all. While it's hanging ther… (funda kabanzi)

As the title says, I got a problem with Android version of Firefox that sometimes on some webpages it just hangs and doesn't load the page at all. While it's hanging there if i try to open extension settings it doesn't even load that, just opens blank page. Only way around it is to close tab and try again later. Sometimes i can just close tab and on next try it works, sometimes it just doesn't. I've had same issue with PC version of Firefox and it seems to be fixed after disabling HTTPS over DNS. On Android I've tried changing network.trr.mode to 5 but with no luck. Also ive tried disabling extensions and changing some options but whatever I do it just still keeps happening. Btw its a new install after years of not using Firefox, perhaps because of the same issue.

Asked by MandandM 11 izinyanga ezidlule

Last reply by MandandM 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox for Android freezes regularly

I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely un… (funda kabanzi)

I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely unresponsive. All the tabs I have open are still visible but nothing moves, I can't change pages or make be searches. It's completely frozen. I tried closing the app, restarting the phone. The only thing that fixes it is to uninstall the app and reinstall it. That works for a few weeks until it freezes again.

I've now uninstalled it 3 times already. It's starting to get quite inconvenient. I have to use Chrome because Firefox won't work.

I have an Oppo A74 5G my operating system is always up to date and so are all my apps. Please fix this problem. Thank you

Asked by valegombi 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Google search page freezing.

While searching for something in Google, and when I'm tapping on the suggested images with the search results, the page is freezing. That's happening everytime when searc… (funda kabanzi)

While searching for something in Google, and when I'm tapping on the suggested images with the search results, the page is freezing. That's happening everytime when searching something in Google. Note: I'm using the Google search fixer add-on.

Asked by Ratnodip Saha 1 unyaka odlule

Last reply by Catalin 1 unyaka odlule

  • Okugcinwe kunqolobane

Webpage freeze issue

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am usi… (funda kabanzi)

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am using the most updated version of firefox in IOS.

Have never been encountered this problem before.

Asked by mytinachui 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox on Motorola really laggy

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (funda kabanzi)

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Asked by tm5281520 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is freezing on Pixel 6a (Android 13) and subsequently causing phone to restart

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review. The app continues to be unstable on my Pixel 6a (lates… (funda kabanzi)

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Asked by KitBum 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

FirefoxCP eating up CPU cycles

All of a sudden with the past week or so I've been having problems writing emails because as I type my words get cutoff and I have to wait for a second or two to start en… (funda kabanzi)

All of a sudden with the past week or so I've been having problems writing emails because as I type my words get cutoff and I have to wait for a second or two to start entering letters again. It happens all of a sudden and even occurred when I was entering data to join the forum just now. I looked at the tasks that were running to see if anything there was impacting the performance of the system and found tasks labeled "FirefoxCP Insulated Web Content" running and eating up CPU cycles, up to 48% while in priority position. Sometimes I had up to 6 of these tasks going at one time. What is going on and how can I correct this situation because it's impacting my ability to use any functions that require data entry.

Asked by nfapok 7 izinyanga ezidlule

Last reply by nfapok 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox on android brakes after put into background process

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work. I need to open a new card to … (funda kabanzi)

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work.

I need to open a new card to continue using the website loosing all temporary changes made to it.

Redmi note 11 pro 5g with 6gb of ram

Issue was present for at least 6 months.

Asked by palusinskijerzy 1 unyaka odlule

Last reply by palusinskijerzy 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox for Android crashes or freezes after sometime it is put in the background

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio woul… (funda kabanzi)

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio would just stop and i would find either that firefox was still open but unloaded all the tabs, or that it simply crashed. I thought this was a thing that solely happened when playing audio in the background but then i noticed that it is actually a general problem when firefox is kept open in the background. It doesnt happen after a set amount of time, sometimes it happens immediately, sometimes after like 10 minutes that it is kept in the background. How can i fix this? its very annoying.

Asked by emixy06 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (funda kabanzi)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Asked by Debellatis 1 unyaka odlule

Answered by Debellatis 1 unyaka odlule

  • Okugcinwe kunqolobane

Fire fox locking up

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t us… (funda kabanzi)

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t use Firefox as my default browser

Asked by bobfell 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

App freezes when tapping image results on Google searches

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes compl… (funda kabanzi)

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes completely. Sometimes it recovers after about a minute but often it requires a restart.

Asked by Andy_P 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

App freezes

Within the last week or two - my Firefox app continuously freezes since the 116 version. I had to delete it for the 3rd time today.

Asked by brianable 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

FFox 116 freezes on iPhone 8

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the co… (funda kabanzi)

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the comments on the App Store that I’m not the only one.

I’m running iOS 16.6, with around 21GB of free space.

Thanks for your prompt attention. I’m having to use the G**gle app to get round this problem, which doesn’t sit well with me.

Jan

Asked by jjackson3 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (funda kabanzi)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 1 unyaka odlule

Last reply by V. M. 1 unyaka odlule