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Mozilla Support request (131295)

Hello, Following the creation of this ticket, please find below my issues : - Why does Firefox can go into blank “black” or purple screen for no reason apart from… (funda kabanzi)

Hello,

Following the creation of this ticket, please find below my issues :

- Why does Firefox can go into blank “black” or purple screen for no reason apart from working into multiple windows (and not tabs from Firefox) (cf. Screenshot enclosed)

- Why is it not possible to download audio files ? It goes into playing mode only (cf. Screenshot enclosed)

- Why do I have multiple sessions opened at the same time like for Web browsing or syncing devices, and some of them incorrectly identified or easily removable without interruption of services (in particular I notice Safari instead of Firefox Private in strict mode ? Or same device named differently like Firefox iPad or Firefox iOS 122, iPad ? Also some where not present yesterday but when looking again today it is said connected 5 days ago). In case of my device being hijacked or in parallel used in the background, can you provide diagnostic support to validate this situation ? (cf. Screenshots enclosed)

Also I can notice that on some particular secure website (cf. Example in screenshot enclosed) lateral or horizontal scrolling is not correctly working with important time lagging with mice. “Without touch screen which seems to respond better, I would have throw away my machine”.

Waiting for your reply.

Asked by firefox.endeared836 2 izinyanga ezidlule

menedżer pobierania

Kiedy rozwinięcie chociaż trochę menedżer pobierania na androida? Nawet na PC jest baaardzo uproszczony ale na Androidzie to już tragedia. Nie widać co jest pobierane, sk… (funda kabanzi)

Kiedy rozwinięcie chociaż trochę menedżer pobierania na androida? Nawet na PC jest baaardzo uproszczony ale na Androidzie to już tragedia. Nie widać co jest pobierane, skąd, dokąd, z jaką prędkością... Menedżer jest się jakby go nie było.

Asked by rafnov 1 inyanga edlule

firefox share menu disabled

When I try to use the share menu, it's not functioning and blank of options to select. I used to be able to restart FF and it would restore the menu. Lately, not only do… (funda kabanzi)

When I try to use the share menu, it's not functioning and blank of options to select.

I used to be able to restart FF and it would restore the menu. Lately, not only does restarting lose my most recent tabs but it also fails to restore the share menu.

I REALLY need to be able to consistently save tabs to my reading app and Google Keep as a part of my daily PKMS processes.

FYI (and Unrelated) the share menu's Print does function (brings up printing screen) but Print to PDF just hangs in a neverending download process. This also happens when attempting to download certain .ics files from Gmail. Might be related, might not be.

When the share options are available, it works as intended.

TIA!

Motorola Thinkphone See additional bug and platform details below:

Asked by atonb117 2 emasontweni adlule

Downloads automatically deleted

I downloaded some files while in private browsing. I'm absolutely positive they fully download as I was able to see them in my gallery and set some as a phone wallpaper. … (funda kabanzi)

I downloaded some files while in private browsing. I'm absolutely positive they fully download as I was able to see them in my gallery and set some as a phone wallpaper. After I closed the tab/private mode, all the files were just gone. I do not have the setting to delete on exit enabled.

One file that I chose to delete myself was able to be restored so I was able to see I wasn't going crazy, but all the other ones don't even come up as deleted in Total Commander or anywhere else on my device.

Asked by icee0711 2 izinyanga ezidlule

Cannot download any file

After some recent updates, I cannot download any file, especially pdf. "Share" -> "Save as PDF" does not work for me. When I click any download button, either for pd… (funda kabanzi)

After some recent updates, I cannot download any file, especially pdf.

"Share" -> "Save as PDF" does not work for me.

When I click any download button, either for pdf or other type of file, the download progress bar is animated indefinitely without any visible progress, no files are appearing on my phone.

122.0 (Build #2015998391), b49c4f2380+ GV: 122.0-20240118164516 AS: 122.0.1

Asked by nikolay.nerovniy 2 izinyanga ezidlule

Problema al descargar Excel desde página web

La página web es https://app.gotogir.com, es una página del trabajo. Y no puedo descargar desde ningún navegador, pero principalmente me interesa firefox que es el que ut… (funda kabanzi)

La página web es https://app.gotogir.com, es una página del trabajo. Y no puedo descargar desde ningún navegador, pero principalmente me interesa firefox que es el que utilizo

Asked by Álvaro 2 izinyanga ezidlule

Download from homepages doesn’t work

Hello, for some time now I have not been able to download anything from homepages. The download window pops up, but it is a 0 file. I have uninstalled Firefox and reins… (funda kabanzi)

Hello,

for some time now I have not been able to download anything from homepages. The download window pops up, but it is a 0 file. I have uninstalled Firefox and reinstalled it, but unfortunately this has not worked. What can I do?

Kind regards Susi

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