Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

firefox often crash when clicking the address bar.

Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't in… (funda kabanzi)

Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't involve removing all my bookmarks, history and saved data.

Asked by daniel kornis 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox for IOS shows tabs blank and crashes on click-hold

History tab view shows an image of tab value but does nothing when a tab is selected, opens a blank pane. Click-hold on tab thumbnail causes browser to crash. IOS Firefox… (funda kabanzi)

History tab view shows an image of tab value but does nothing when a tab is selected, opens a blank pane. Click-hold on tab thumbnail causes browser to crash. IOS Firefox current versions. iPhone SE 3rd gen.

Asked by grayland 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Version 117 crashes on launch

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying. … (funda kabanzi)

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying.

Asked by mb52521 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

When downloading a file, firefox causes com.android.phone to stop

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself. the only app that… (funda kabanzi)

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

Asked by samiscool51 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is freezing on Pixel 6a (Android 13) and subsequently causing phone to restart

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review. The app continues to be unstable on my Pixel 6a (lates… (funda kabanzi)

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Asked by KitBum 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (funda kabanzi)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox on Motorola really laggy

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (funda kabanzi)

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Asked by tm5281520 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Instant crashing on Android 12, LG V60

Recently firefox for Android started crashing instantly upon opening the app. Tried clearing the cache, making sure it was updated, uninstalled then reinstalled. Nothing … (funda kabanzi)

Recently firefox for Android started crashing instantly upon opening the app. Tried clearing the cache, making sure it was updated, uninstalled then reinstalled. Nothing has fixed it.

Worked great up until a few days ago so I'm assuming something in an app update messed it up.

Android 12, LG V60.

Thanks,

Asked by jeffdwoods94 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox for iOS crashes as soon as i try to type!

firefox for iOS 113.2 iOS 16.5 iPhone 8+ okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i ju… (funda kabanzi)

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Asked by violet.clare.kelly 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

App Crashing Problem

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I… (funda kabanzi)

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.

Asked by Shihab Rahman 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Selecting synched tabs crashes for me in Firefox for iPad

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync… (funda kabanzi)

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

Asked by marcusmuench+firefox 1 unyaka odlule

Answered by marcusmuench+firefox 1 unyaka odlule

  • Okugcinwe kunqolobane

Pixel 5 full screen rotation bug

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not… (funda kabanzi)

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not fully rotate and more the half the screen will be cut off. Will this ever be addressed? It's been months now.

The only 'fix' seems clicking on the app and sending it to the background over and over.

Asked by brianr4548 1 unyaka odlule

Last reply by brianr4548 1 unyaka odlule

  • Okugcinwe kunqolobane

App crashes when checking downloads

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the … (funda kabanzi)

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the 'Downloads' page. This happened on at least 3 different devices over the years, and still does to this day. Because of this issue, Firefox no longer notifies me the time takes for a download completion in my notifications; only that it's completed once it does.

Asked by jonasan13 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Using full screen on websites closes app

Not exactly sure what update started this but it worked fine before. I use Firefox on s23 ultra and tab S8 ultra. Both are signed into and I've tried to reinstall the app… (funda kabanzi)

Not exactly sure what update started this but it worked fine before. I use Firefox on s23 ultra and tab S8 ultra. Both are signed into and I've tried to reinstall the app but still doesn't fix the problem. If I go on YouTube or a website that has video, if I click on full screen the app closes down but keeps playing the video. If I open the app and hit full screen again it then works and fills the screen with the video. If I could go back to a month ago maybe since this is pretty new bug. I do have add-ons but even with a clean install and no add-ons it still does the same thing. Was referred here from the play store.

Asked by alangarcia300 1 unyaka odlule

Last reply by alangarcia300 1 unyaka odlule

  • Okugcinwe kunqolobane

Long press > New Tab doesn't restore tabs after Firefox crashes

Hello, I've told to report technical issues on this website. I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a l… (funda kabanzi)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Asked by possimpible 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox app on galaxy s23 minimizes once when I try to full screen videos

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a fir… (funda kabanzi)

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23).

Firefox is fully updated from playstore. Only addons installed is ublock origin and Privacy Badger

Thank you for any assistance

Asked by kjialin1 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Opening Firefox on iOS 16

Whenever firefox is running in the background waiting to be used, it crashes as soon as i click an external link or open the application from my home screen. Opening the … (funda kabanzi)

Whenever firefox is running in the background waiting to be used, it crashes as soon as i click an external link or open the application from my home screen. Opening the app after not using it for 5 minutes causes the app to freeze, and won’t respond until the app is restarted completely.

Asked by uberrex22 1 unyaka odlule

Last reply by Paul 1 unyaka odlule