Yonke imikhiqizo Community Forum

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, can't scroll vertically or horizontally) and the others become grey. Trying to reload the pages or open new ones doesn't work, they never load. Turning the browser off by going to the phone's home menu and closing Firefox in the recent applications view doesn't solve the problem, it only closes any private tabs but the issue persists when opening any new tab or preexisting ones. The only way to fix the problem is by force stopping the app. I've cleared the cache, it didn't solve the problem, and reinstalling seemed to work for a few days but now the problem is back. For reference, my add-ons/extensions are: Ghostery, NoScript and UBlock Origin.

I use the NFC on my phone in order to tap onto a bracelet that gives me a daily scripture. It was working but the past few weeks it either doesn't download, is super slow and only may or may not load the whole thing. Once I uninstall and reinstall the app on my phone it works great. Sometimes it may work a day or even up to 3 days, but lately I'm having to uninstall and reinstall daily. Then I have to customize everything again. It is the same with webpages loading also. I clean the cache regularly and I've checked my internet connection and it's fine. Hopefully, this issue can be resolved. I'm using a Samsung Galaxy A52. This is only happening on the phone and although I can't use the bracelet on my laptop, I don't have any issues with Firefox. Should you need any additional information please let me know.

The primary issue I keep running into is that when I consume media within the browser, say browsing reddit or watching movies, the cache seems to fill up quickly to around about 500mb, and the crap hits the fan. Webpages don't load, error messages show up, tabs stop responding and become unusable, videos become irretrievable or buffer continuously, it sucks. I have it set to clear my cache when I quit from the menu but that doesn't work. So every time the app starts having an aneurysm I go into settings, force quit, and clear the cache. Firefox is the only browser I use, but because of this I'm no longer committed to it, I will happily trade it for something better when it comes along. I expect nothing to change.

Bogged down, slow: Win11 task manager(TM) shows more FF browsers than reality. Have 11 FF browsers in use but TM says 55 climbing to 77.... numbers vary up & down! but never accurate to what is in use. Attempted fixes: cleared cookies, ' Refresh', uninstall/reinstall. Troubleshooting Information: Application Basics said "Profile folder" click "Open Profile' for FF ...but no FF in that list. Tried 'clear Startup cache' and it jumped to 82 after... so worse. How do I get a true number of browsers open and not these 'extras'. Thanks in advance..

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Chromium based browser but in Firefox, it stutter and feeling visual lag. I know that Firefox is made by different engine but on IOS it's feels smooth but on Android it's sluggish. I hope you guys find a way to fix those problem.

Device: Redmi Turbo 4 pro Storage : 12/256 GB

App is unusable. Freezes up frequently. Tried downloading again. Same problem. I am using Chrome temporarily and it is working just fine. Also ran Safari, no problem. Used it to download ESR 115. Worked fine. Definitely a Firefox problem.

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Information, and a screen shot of me attempting access my Amazon account - 15 minutes and counting.

I have tried multiple options including:

• removal of 25% of software files
• removal of add-ons
• Firefox Safe Mode (no improvement)
• Following performance Troubleshooting guide (e.g. history, caches etc)
• Third Party software (CCleaner Pro) to check Drivers and Software (all up to date)
• Check of SSD Status (92% reported by Windows)
• Task Manager reviews

Seeking your advice and guidance on resolving this (now) painful experience.

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac shows "FirefoxCP Isolated Web Content" using an insane amount of resources, multiple instances of 101% load on my late 2023 MacBook Pro (M3 chip).

Any ideas?

I used camera inside a tab and then closed the tab. I get the "Tap to open the tab that's using your camera." notification. If I tap it redirects me to home page in Firefox. If I swipe right or left won't close the notification (seems to be glued).

It's the second time I'm confronting this. It disappears only if I restart the phone.

When switching apps from Firefox to other apps, it almost always reloads the webpage. This is annoying in the certain scenarios

1. After I enter my username, it goes to a password page. I switch app to my password manager to copy my password. Comes back to Firefox and it refreshes, going back to username screen. Impossible to login. 2. After I enter my username and password, I need to go to SMS or Outlook app or Authenticator app to obtain the MFA code. Comes back to Firefox and it refreshes, going back to the login screen. Impossible to login.

This happens to various websites. I have no issue with Chrome or Brave on the same phone. I even tried terminating all apps leaving with just Firefox and the same symptom happens. Memory is sufficient, my phone has 12GB of RAM.

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox. This happen nearly always but occasionally works correctly. Current Firefox version is 146.0 but the problem is not limited this version. System is Kubuntu 24.04, KDE Plasma Version 5.27.12 and QT Version 5.15.13 I have tried several things. Deleting the .Moziila folder will permit the window to work once but after a restart stops working. Any new things to try would be appreciated.

When typing to search, address etc keyboard inputs are not being accepted. The typing here is fine but attempting a search or entering a url or even the space bar nothing happens.

Dear Firefox Support,

Since yesterday, I’ve been experiencing an issue where the entire browser randomly freezes for a few seconds. When this happens, everything stops — I can’t open or close tabs or windows, and I can’t type in the address bar. If I’m typing something when it freezes, the input seems to be stored in the background and then appears all at once after about 5 seconds, when the browser becomes responsive again. All add-ons are disabled, the computer has been restarted, and the latest version of Firefox is installed. This issue started just yesterday — before that, everything was working perfectly. No new programs were installed, and all other applications on my system are functioning normally. When I switch to Chrome, there are no issues at all. Thank you for your help.

Best regards, Peter

I am receiving a not responding message when I try to use Firefox on my Dell Inspiron 3880 with Windows 11

I have tried uninstalling and reinstalling but get the same message.

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping reduce overall memory usage and improve browser performance? An advisor mentioned this is an option in Chrome. Is there a fix?

Thanks

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

(My laptop is very slow. I have cleaned the cashe, performed disc cleanup, cleaned the memory, and everything i can think of. I opened task manager and see that multiple instances of Firefox open. (photo #1) I have uninstalled and reinstalled to no avail. I have also tried changing the preferences to 1 instance, but it wont allow me to. (photo #2) Please help.