Yonke imikhiqizo Community Forum

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

MacOS 14.6.1 Firefox 31.0.3 (aarch64)

I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 px and then becomes 'unsticky'.

Is this a known behaviour?

Thanks for having me . I am struggling with backing up my TB on my laptop. When i set it up i was told that the way i set it up it would need backing up regularly as it is based on my computer hard drive. I followed a youtube guide to back up but i keep getting this message: "this action cannot be completed because the file is open in thunderbird- close file and try again parent.lock "

and cannot get passed it.

Any guidance would be gratefully received. ( or another method of backing up that a simple person could follow) TIA Cheers

Hello.

My problem is that in new versions of Firefox (from 115) there is no way to enter numeric values using the mouse wheel. The browser simply scrolls the entire page. In older versions this problem does not exist.

I tried to compare the settings about:config but did not succeed. There must be some parameter responsible for this.

In fact, they force you to update by deprecating certificates, but it is becoming more and more difficult to use :(

I'm attaching a screenshot. It should be: When you scroll the mouse wheel, the numbers change (like in older versions) It is in fact (Scrolling the entire page and the numbers need to be entered on the keyboard)

I hope I explained clearly what is needed.

Thank you in advance

My Ubuntu computer's network interface has failed. I need to address that. Before doing so, possibly with an OS re-install, I need to export my (thunderbird) email.

Since my configuration is 2.9GB (i.e, > 2GB), I can't use the zip file. So I have rsync'd the email profile to a USB stick.

I want to import this into a clean new thunderbird location on another Ubuntu machine. I can find no way for Tb to import the copied files. Going through the documented procedure, Import Tool -> Import from another Tb installation -> Choose a profile folder -> "Import failed unexpectedly, more information may be available in the Error Console."

Where is the Error Console? I must be doing something simple and wrong. What is it? Or should I give up on Tb completely?

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

I have an old computer that was my mothers and has quite a bit of nostalgic content , notes, letters, etc. in here TB installation.

I'd like to preserve them in my copy of TB, but not sure if it's possible. Different versions of TB, different folders and the email addresses and accounts in her copy are obviously different than mine.

Any thoughts on how the experts in this forum would handle preserving the data in the old account? I was wondering if I could just drop the old profile into my profile folder and use the profile manager to open her account but don't want to risk corrupting my existing profile.

Hope I've explained my problem!

John

I have just completely reinstalled Thunderbird v115.11.1 after uninstalling the previous installation. There are two problems, possibly linked to a faulty or missing setting.

Remote images will not display, even after specifically enabling remote images for each email, or after turning on "display remote content" as a default. Also it claims there is a potential security threat with Thunderbird's own web addresses: "live.thunderbird.net." and "addons.thunderbird.net.".

I have attached screen-shots of the error messages, and of a thunderbird email that fails to display its images.

After the update to Thunderbird 128.3.1esr on October 10th I can no longer download my email. What did they change and when do they plan to fix it? The broken email is causing a financial burden on my company. Please help!

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

I have been using Thunderbird for quite a few years. Two weeks ago I started getting a message saying : "login to server imap.comcast.net with username ...... failed."

What can I do to get back in? marlindy

Hi, Not sure if this is the right place but here goes:

Firefox keeps increasing it's tab RAM usage when I change the "src" property of an image programmatically for extended periods of time (1 hour or so).

I created a dummy project here: https://github.com/mvandermade/example-base64-image-memory-high-native

The code above swaps out the image "src" 20 times a second. However I seen buildups with lower frequencies but bigger images too...

Here some measurement of tab RAM usage:

Measurements Windows 10: Firefox 131 00.00h 37MB 01.15h 127MB 03.00h 228MB

Edge (latest) 00.00h 28MB 01.15h 30MB 03.00h 33MB

(Edge seems to have no memory buildup as much)

Here is a copy of the code if the repo ever goes down:

<html>
    <head>
        <script>
        function generateRandomBase64Image() {
            // Create a canvas element
            const canvas = document.createElement('canvas');
            const ctx = canvas.getContext('2d');

            // Set canvas dimensions
            canvas.width = 200;
            canvas.height = 200;

            if(ctx == null) return ""

            // Fill the canvas with a random color
            ctx.fillStyle = `#${Math.floor(Math.random() * 16777215).toString(16)}`;
            ctx.fillRect(0, 0, canvas.width, canvas.height);

            // Draw some random shapes
            for (let i = 0; i < 10; i++) {
                ctx.fillStyle = `#${Math.floor(Math.random() * 16777215).toString(16)}`;
                ctx.beginPath();
                ctx.arc(
                    Math.random() * canvas.width,
                    Math.random() * canvas.height,
                    Math.random() * 50,
                    0,
                    Math.PI * 2
                );
                ctx.fill();
            }

            // Convert the canvas to a Base64 string
            return canvas.toDataURL('image/png');
        }

        setInterval(() => {
            document.getElementById("swapper").src=generateRandomBase64Image()
        }, 50)

        </script>
    </head>
    <body>
        <img src="" id="swapper"/>
    </body>
</html>

Just a observation from my side, if I can help improve things please let me know!

Greetings,

Martijn

p.s. I also created a project in React which gives similar results: https://github.com/mvandermade/example-base64-image-memory-high

New day, new glitch. Since the inception of weather showing on the Firefox landing page, it has accurately shown my location. Today, it is not only not my city, it is in another state. It also does not respond to my making a correction with my zip code. Can we expect a correction any time soon?

I have a new computer and I want to transfer everything in Thunderbird on my old computer to my new one. I did an export, transferred the zip file to the new computer and imported it. All my email accounts showed up which was great. However when I go to my calendar none of the events are shown. Both computers are running Linux. Aren't calendar events exported too?

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.