• Kusonjululiwe
  • Okugcinwe kunqolobane

Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButton… (funda kabanzi)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Asked by kenliz 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Threaded top message does now show bold when there is a new message in the thread

New thunderbird user here. When in cards view, and threads enabled. If a thread is collapsed and a new message arrives, it only underlines the thread subject and sender… (funda kabanzi)

New thunderbird user here. When in cards view, and threads enabled. If a thread is collapsed and a new message arrives, it only underlines the thread subject and sender. This makes it easy to miss. I'd like it bold, or change the background or something to scream out "HEY! you got a new message in here dummy" heh.

I followed these posts but it doesn't change it for me. https://support.mozilla.org/en-US/questions/1265223 https://support.mozilla.org/en-US/questions/1366417#answer-1479972

I tried adding @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); didnt work. I made other changes that I found in other threads so i know my userChrome.css does indeed "work" or is recognized by Thunderbird.

Help pls :) Thanks in advance!!!!

Asked by willph 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Is there an answer to this question?

I have been trying to get Any answer to this for a couple of months now. The closest answer anyone has given about it dealt with syncing between chrome and firefox.. … (funda kabanzi)

I have been trying to get Any answer to this for a couple of months now. The closest answer anyone has given about it dealt with syncing between chrome and firefox..


"10/2/23, 2:42 AM I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together.."

Im just trying to find a way of opening more than one synced tab at a time on firefox for android. I know it can be done on pc version, but I have been given zero information on it for the android version...

Asked by Katerpie 2 iminyaka edlule

Answered by Katerpie 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (funda kabanzi)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 2 iminyaka edlule

Answered by RIPPER 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I have 2 email addresses one work just great the other keeps sending error message

This the message I keep getting is - Sending of password for user thehawkesr@xplornet.ca did not succeed. Mail server pop.xplornet.ca responded: [SYS/TEMP] Temporary aut… (funda kabanzi)

This the message I keep getting is - Sending of password for user thehawkesr@xplornet.ca did not succeed. Mail server pop.xplornet.ca responded: [SYS/TEMP] Temporary authentication failure. [imap-p6-05:2024-02-22 18:23:45]

Asked by thehawkesr 2 iminyaka edlule

Answered by david 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Headers disappeared

Hi, I'm not sure what I did but I can no longer see the headers of any of my messages. Setting headers to all doesn't change anything. All I see are the columns at the to… (funda kabanzi)

Hi,

I'm not sure what I did but I can no longer see the headers of any of my messages. Setting headers to all doesn't change anything. All I see are the columns at the top, then the message immediately. I don't see the To: CC: etc.

I'm pretty sure I accidentally flipped a setting but I'm not sure which one. If this seems familiar to someone, let me know!

Thanks,

L

Asked by laurent11 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to view streams/YouTube quality issues

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show… (funda kabanzi)

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show streams), and I have encountered a new issue where YouTube allows only 360p on videos. I have used the HTML5 Video Capability Test and seem to have an issue in that department (images attached). Even in troubleshooting mode, the issue persists. Any help is appreciated.

Asked by zephyrvalkyrie 2 iminyaka edlule

Answered by zeroknight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How can I stop a piece of history from being shown in "Firefox Suggestions", which was made on an unapproachable device?

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively priv… (funda kabanzi)

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

Asked by cheng.cheng56 1 unyaka odlule

Answered by cheng.cheng56 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New tab harder to work with

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The… (funda kabanzi)

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The other is my laptop which has Windows 10 Pro. The Windows 10 Home was installed most recently and is the latest version of Windows 10, my tech guy told me; and also the latest version of Firefox 123.0.1. The laptop version of Windows 10 is older. The Firefox version is also 123.0.1.

My hope is that there is a setting I have not uncovered that lets me put some kind of mark on a new tab, as my laptop has had for a few years. This makes it very easy to open. The newer, later Windows version but same Firefox 123.0.1 on the desktop must be right-clicked in the space to the right of any open site, and then the user must scroll down to the "New Tab" line and click on it. Obviously this requires my user clicks and more time, simply to get a new tab that gives me a blank site that I prefer.

I appreciate whatever guidance or suggestions anyone can give.

Asked by Txasslm 1 unyaka odlule

Answered by Txasslm 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I thought I could create a brand new email account here, but...

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand ne… (funda kabanzi)

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand new email (No, I do not want to buy a domain name!) and do something like blah-blah.blah@thunderbird.com. Looks like I was completely mislead by an article on doing what I really need.

If I have to use my current gmail address, then what is the point of getting Thundebird?

If I cannot do what I need on Thunderbird, I want my donation back. Anyone know how I can do that? I can't find an answer to that anywhere.

Sorry if I sound snarky here. It's because of my highly increased level of frustration. Thank you for your time, and any assistance you could provide would be greatly appreciated.

Asked by Tom Harrington 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same def… (funda kabanzi)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Asked by Lunarinqs 1 unyaka odlule

Answered by Lunarinqs 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (funda kabanzi)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by SuMo Bot 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Gmail "All mail" folder is 250GB. What happens if I unsuscribe from it?

Hello all, I have read some threads about gmail "all mail" folder and I need a bit of clarification. Now my "All mail" is populated by about 140.000+ messages and is cons… (funda kabanzi)

Hello all, I have read some threads about gmail "all mail" folder and I need a bit of clarification. Now my "All mail" is populated by about 140.000+ messages and is consuming 250MB of disk space. I managed to create filters that MOVE automatically messages from INBOX to a local folder. But even if the filters work, the message is ALSO in the "All mail" folder. So, after checking that the messages are in the correct Local folder, I delete manually the same messages in the "All mail" folder to free some space on my computer HD. This works but it's really time consuming. What happens if I unsubscribe from the "all mail" folder? Will I get back 250BG of free HD space? Or not? TIA Tony

Asked by sweetman 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Functions Disabled in Browser

Within the last few days, I've noticed I'm losing functionality in certain online apps through the Firefox browser. When I'm on Instagram, I can't check direct messages: … (funda kabanzi)

Within the last few days, I've noticed I'm losing functionality in certain online apps through the Firefox browser.

When I'm on Instagram, I can't check direct messages: the function stalls out without resolving.

In Gmail, I'm unable to embed an image in an email. I can attach it like normal, but the embed button doesn't respond.

In Starry AI, I'm unable to use any menu options at all, I'm stuck at being logged into the account and can't logout, check my settings, or request help. I receive this message: "Application error: a client-side exception has occurred (see the browser console for more information)"

When I follow up on this, I get this pop-up message: Resource of last-private-context-exit is missing a browsingContextID or innerWindowId attribute resource-command.js:917:13

   _getTargetForWatcherResource resource://devtools/shared/commands/resource/resource-command.js:917
   _onResourceAvailable resource://devtools/shared/commands/resource/resource-command.js:649
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   onPacket resource://devtools/shared/protocol/Front.js:348
   onPacket resource://devtools/client/devtools-client.js:458
   send resource://devtools/shared/transport/local-transport.js:67
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

<empty string> 2 Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:972:15

   resetFileLog resource://services-sync/policies.sys.mjs:972

InvalidStateError: An attempt was made to use an object that is not, or is no longer, usable AboutNewTabParent.sys.mjs:33

   handleEvent resource:///actors/AboutNewTabParent.sys.mjs:33
   swapDocShells chrome://global/content/elements/browser-custom-element.js:1590
   _swapBrowserDocShells chrome://browser/content/tabbrowser.js:4757
   swapBrowsersAndCloseOther chrome://browser/content/tabbrowser.js:4642
   swapBrowsers chrome://browser/content/browser.js:1771

The resource at “https://r2.starryai.com/results/1034412570/d60e9d93-bb04-4ab0-b333-011e35eb54d1.webp” was blocked by OpaqueResponseBlocking. Reason: “after sniff: content-type declares image/video/audio, but sniffing fails”. AbortError: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved 2 ConduitsParent.sys.mjs:378 Some cookies are misusing the recommended “SameSite“ attribute 4

What can I do to fix this issue?

Asked by Aborigen 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Importing old email folders from backup hard drive

Hi, I am trying to import some old T-Bird email folders backed up in 2014 on an external hard drive. Since then I had a computer failure and rebuilt my T-Bird account but… (funda kabanzi)

Hi, I am trying to import some old T-Bird email folders backed up in 2014 on an external hard drive. Since then I had a computer failure and rebuilt my T-Bird account but now I am looking for pre-crash emails. From the backup profile I can dig down to the Local Folders in the Mail and they are all there but when I try to import as a new local folder (even if I rename it as that's not important) a new empty T-Bird folder shows up in the side bar. Someone also suggested that I could just click on "open" under T-Bird as the default directly from the ext hard drive but that creates an empty T-Bird import folder. I also tried compressing as a zip file and importing but that doesn't seem to work either. Any insight/advice would be appreciated!

Asked by Laura Rhoads 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

old and new messages difficult to distinguish

Hi, I am using Thunderbird 115.8.1 on Linux Mint 21.3 with Cinnamon desktop. I am having difficulties to spot new messages as they sometimes look very similar. Sometimes … (funda kabanzi)

Hi,

I am using Thunderbird 115.8.1 on Linux Mint 21.3 with Cinnamon desktop.

I am having difficulties to spot new messages as they sometimes look very similar. Sometimes the message subject has blue color, but sometimes, it is only printed in bold and bold and regular letters look very similar with this font (see image).

I followed the steps in this post: https://support.mozilla.org/en-US/questions/1426183 However, this has absolutely no effect.

~/.thunderbird/k5v0nfyc.default-release/chrome$ cat userChrome.css /*

* Do not remove the @namespace line -- it's required for correct functioning
*/

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* set default namespace to XUL */


/* threads pane unread bg colour */

  1. threadTree tr[data-properties~="unread"] {background-color:pink !important;}


Thanks in advance for your help.

Asked by TomTom345 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on t… (funda kabanzi)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 2 iminyaka edlule

Answered by MarkRH 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't login to Americanexpress.com

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome. Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't h… (funda kabanzi)

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome.

Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't have this issue with any other browser. I have disabled/removed all my browser add-ons and the issue persists. I have no problems logging in to any other site.

Asked by tamassia1 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Email threading

Hi This morning, when I wasn't at the computer, my emails suddenly all changed! To explain, I keep my emails in date order with the latest received emails at the bottom … (funda kabanzi)

Hi This morning, when I wasn't at the computer, my emails suddenly all changed! To explain, I keep my emails in date order with the latest received emails at the bottom of the list. When I came back to the computer, 5 unconnected emails from different recipients had all 'threaded' under one email recipient - they are all from dates in September, October and November now listed in the middle of todays received emails. Using the help topic 'Ignoring Threads' didn't help, as when I clicked on the View menu I only have submenus - Toolbars/Layout/Folders - no Threads menu. If I right click on any of the messages, clicking on either Ignore Thread or Ignore Subthread, makes no difference. I have done an Alt Print Screen, but can't save that as a .jpeg in order to attach it - is there some other way I can send a copy? Thanks in advance for your help! Sue Minns

Asked by sminns 2 iminyaka edlule

Answered by sminns 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Table cells background color/shading not printing

Windows 10, TB 115.9.0(x64) Colored or shaded table cell backgrounds (<td bgcolor="xxxxxx">) are not printed. [Colored text is printed, inside or outside tables.] … (funda kabanzi)

Windows 10, TB 115.9.0(x64)

Colored or shaded table cell backgrounds (<td bgcolor="xxxxxx">) are not printed. [Colored text is printed, inside or outside tables.] Before I file a bug report, can someone confirm? - or tell me what I am doing wrong?

Thanks, John

Asked by John Kaufmann 1 unyaka odlule

Answered by david 1 unyaka odlule